-50
NPS
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ACN.INC
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About ACN.INC's Brand
Among its major competitors, ACN.INC is ranked in 3rd place for NPS while USANA Health Sciences is 1st, and Amway Corporation is 2nd.
Brand at a Glance
51%
Customer Loyalty
2.4/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
ACN.INC Ranking
- #3 / 3 of its competitors
ACN.INC NPS
ACN.INC's Net Promoter Score (NPS) is a -50 with 25% Promoters, 0% Passives, and 75% Detractors. Net Promoter Score tracks whether ACN.INC's customers would recommend using the product based on a scale of -100 to 100.
ACN.INC Overall NPS
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
ACN.INC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 -100 | Nov 2020 | -100 |
Feb 2021 -100 | Feb 2021 | -100 |
Jun 2021 -100 | Jun 2021 | -100 |
Jul 2021 -50 | Jul 2021 | -50 |
Aug 2021 -20 | Aug 2021 | -20 |
Jun 2022 -33 | Jun 2022 | -33 |
Nov 2022 -43 | Nov 2022 | -43 |
Jul 2023 -40 | Jul 2023 | -40 |
Nov 2023 -50 | Nov 2023 | -50 |
How Other Brands Compare
ACN.INC is ranked third for NPS among its competitors. USANA Health Sciences and Amway Corporation come in first and second.
ACN.INC |  USANA Health Sciences |  Amway Corporation | |
| Global Ranking | #- | #748 | #828 |
| NPS | -50 | 70 | 56 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $2.05B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ACN.INC NPS by Gender
ACN.INC's NPS was rated -100 by Male customers on Comparably.
Male
-100
ACN.INC's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
ACN.INC's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
ACN.INC NPS by Age
ACN.INC's NPS was rated -100 points by customers ages 36-40 on Comparably.
ACN.INC NPS vs. Competitors
Compared to its competitors, ACN.INC's NPS is rated right below Amway Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| USANA Health Sciences | 70 |
| Amway Corporation | 56 |
| ACN.INC | -50 |
ACN.INC Customer Loyalty
51%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
51% of ACN.INC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ACN.INC Customer Loyalty Score by Gender
ACN.INC's Customer Loyalty score was rated 10 by Male customers on Comparably.
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Male
10%
Yes
Female
N/A
Yes
ACN.INC Customer Loyalty Score by Age
ACN.INC's Customer Loyalty score was rated 10% by customers ages 36-40 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 10% | 36-40 | 10% |
ACN.INC Customer Loyalty vs. Competitors
Compared to its competitors, ACN.INC's Customer Loyalty score is rated right below Amway Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Amway Corporation | 87% |
| ACN.INC | 51% |
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ACN.INC Product Quality
2.4/5
ACN.INC has an overall Product Quality score of 2.4 out of 5 stars rated by its users and customers.
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ACN.INC Product Information
ACN.INC’s product quality score is a 2.4 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Quick Insights into ACN.INC Product Quality
ACN.INC's Product Quality score was rated highest by customers ages 36-40.
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Ranked ACN.INC Product Quality the Highest
ACN.INC Product Quality Score by Gender
ACN.INC's Product Quality score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of ACN.INC.
Male
1.5/5
Female
N/A
ACN.INC Product Quality Score by Age
ACN.INC's Product Quality score was rated 1.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of ACN.INC.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
ACN.INC Product Quality vs. Competitors
Compared to its competitors, ACN.INC's Product Quality score is rated right below Amway Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| USANA Health Sciences | 4.7/5 |
| Amway Corporation | 4.5/5 |
| ACN.INC | 2.4/5 |
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ACN.INC Pricing
ACN.INC ROI & Value For Money
2.7/5
ACN.INC has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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Quick Insights into ACN.INC ROI
ACN.INC's ROI score was rated highest by customers ages 36-40.
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Ranked ACN.INC ROI the Highest
ACN.INC ROI Score by Gender
ACN.INC's ROI score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
ACN.INC ROI Score by Age
ACN.INC's ROI score was rated 1.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of ACN.INC.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
ACN.INC Pricing vs. Competitors
Compared to its competitors, ACN.INC's ROI score is rated right below Amway Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| USANA Health Sciences | 4.5/5 |
| Amway Corporation | 4.3/5 |
| ACN.INC | 2.7/5 |
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ACN.INC Customer Satisfaction (CSAT)
ACN.INC Customer Satisfaction (CSAT) Score
29 / 100
ACN.INC has an overall Customer Satisfaction score of 29 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
29%
Satisfied
0%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
29%
Very Dissatisfied
29%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into ACN.INC Customer Satisfaction
ACN.INC's Customer Satisfaction score was rated highest by customers ages 36-40.
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Ranked ACN.INC Customer Satisfaction the Highest
ACN.INC Customer Satisfaction Score by Gender
ACN.INC's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of ACN.INC.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 67% |
ACN.INC Customer Satisfaction Score by Age
ACN.INC's Customer Satisfaction score was rated 0 points by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of ACN.INC.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 0% |
ACN.INC Customer Satisfaction vs. Competitors
Compared to its competitors, ACN.INC's Customer Satisfaction score is rated right below Amway Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Amway Corporation | 83% |
| ACN.INC | 29% |
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ACN.INC Customer Service
2.7/5
ACN.INC has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
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Quick Insights into ACN.INC Customer Service
ACN.INC's Customer Service score was rated highest by customers ages 36-40.
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Ranked ACN.INC Customer Service the Highest
ACN.INC Customer Service Score by Gender
ACN.INC's Customer Service score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
ACN.INC Customer Service Score by Age
ACN.INC's Customer Service score was rated 1.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of ACN.INC.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
ACN.INC Customer Service vs. Competitors
Compared to its competitors, ACN.INC's Customer Service score is rated right below Amway Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| USANA Health Sciences | 4.6/5 |
| Amway Corporation | 4.4/5 |
| ACN.INC | 2.7/5 |
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ACN.INC as an Employer
4.1/5
ACN.INC has a 4.1/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
ACN.INC scored a -50 for Net Promoter Score and a 14 for Employee Net Promoter Score. NPS gauges how likely a customer of ACN.INC would recommend the brand to a friend. ENPS measures how likely ACN.INC employees would recommend working at ACN.INC to a friend.
Net Promoter Score
-50
NPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
14
eNPS Score
| 57% | Promoters |
|---|---|
| 0% | Passive |
| 43% | Detractors |
