-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Adore Cosmetics
Marketing or Exec? Claim Your Free Account
About Adore Cosmetics' Brand
You might have heard of plant stem cells before, but probably not about all their amazing potential for skin care. Among its major competitors, Adore Cosmetics is ranked in 2nd place for NPS while CHANEL is 1st, and Deep Sea Cosmetics is 3rd.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Adore Cosmetics Ranking
- #2 / 4 of its competitors
Adore Cosmetics NPS
Adore Cosmetics's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Adore Cosmetics's customers would recommend using the product based on a scale of -100 to 100.
Adore Cosmetics Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Adore Cosmetics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -100 | Jul 2024 | -100 |
How Other Brands Compare
Adore Cosmetics is ranked second for NPS among its competitors. CHANEL and Deep Sea Cosmetics come in first and third, with OROGOLD Cosmetics coming in at #4.
Adore Cosmetics |  CHANEL |  Deep Sea Cosmetics |  OROGOLD Cosmetics | |
| Global Ranking | #- | #28 | #- | #- |
| NPS | -100 | 39 | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Adore Cosmetics NPS vs. Competitors
Compared to its competitors, Adore Cosmetics's NPS is rated right below CHANEL.
| COMPANY | NPS Score | |
|---|---|---|
| CHANEL | 39 |
| Adore Cosmetics | -100 |
Adore Cosmetics Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Adore Cosmetics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Adore Cosmetics Customer Loyalty vs. Competitors
Compared to its competitors, Adore Cosmetics's Customer Loyalty score is rated right below CHANEL.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| CHANEL | 79% |
| Adore Cosmetics | 10% |
Unlock Adore Cosmetics Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Adore Cosmetics Customer Loyalty vs. Competitors data and gain insights into your customers today.
Adore Cosmetics Product Quality
2.5/5
Adore Cosmetics has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Adore Cosmetics' overall Product Quality score rated by its users and customers.
Adore Cosmetics Product Information
Adore Cosmetics’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Adore Cosmetics Product Quality vs. Competitors
Compared to its competitors, Adore Cosmetics's Product Quality score is rated right below CHANEL.
| COMPANY | Product Quality Score | |
|---|---|---|
| CHANEL | 4.2/5 |
| Adore Cosmetics | 2.5/5 |
Unlock Adore Cosmetics Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Adore Cosmetics Product Quality vs. Competitors data and gain insights into your customers today.
Adore Cosmetics Pricing
Adore Cosmetics ROI & Value For Money
1.5/5
Adore Cosmetics has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Adore Cosmetics' overall ROI score rated by its users and customers.
Adore Cosmetics Pricing vs. Competitors
Compared to its competitors, Adore Cosmetics's ROI score is rated right below CHANEL.
| COMPANY | Pricing Score | |
|---|---|---|
| CHANEL | 3.9/5 |
| Adore Cosmetics | 1.5/5 |
Unlock Adore Cosmetics ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Adore Cosmetics ROI vs. Competitors data and gain insights into your customers today.
Adore Cosmetics Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Adore Cosmetics Customer Satisfaction vs. Competitors
Compared to its competitors, Adore Cosmetics's Customer Satisfaction score is rated right below CHANEL.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| CHANEL | 80% |
| Adore Cosmetics | 0% |
Unlock Adore Cosmetics Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Adore Cosmetics Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Adore Cosmetics Customer Service
1.5/5
Adore Cosmetics has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Adore Cosmetics' overall Customer Service score rated by its users and customers.
About Adore Cosmetics's Customer Service
Address
Miami Beach, FL 33139
Website
http://www.adorecosmetics.com
Phone Number
(866)539-3337
Adore Cosmetics Customer Service vs. Competitors
Compared to its competitors, Adore Cosmetics's Customer Service score is rated right below CHANEL.
| COMPANY | Customer Service Score | |
|---|---|---|
| CHANEL | 4.1/5 |
| Adore Cosmetics | 1.5/5 |
Unlock Adore Cosmetics Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Adore Cosmetics Customer Service vs. Competitors data and gain insights into your customers today.
