49
NPS
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AdvoCare International
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About AdvoCare International's Brand
"AdvoCare manufactures and sells nutrition, diet, energy and sports performance products." Among its major competitors, AdvoCare International is ranked in 1st place for NPS while Beachbody is 2nd, and One Neuro is 3rd.
Brand at a Glance
89%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.3/5
Customer Service
AdvoCare International Ranking
- #1 / 4 of its competitors
AdvoCare International NPS
AdvoCare International's Net Promoter Score (NPS) is a 49 with 62% Promoters, 25% Passives, and 13% Detractors. Net Promoter Score tracks whether AdvoCare International's customers would recommend using the product based on a scale of -100 to 100.
AdvoCare International Overall NPS
| 62% | Promoters |
|---|---|
| 25% | Passives |
| 13% | Detractors |
AdvoCare International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 100 | Apr 2020 | 100 |
Jan 2021 100 | Jan 2021 | 100 |
Dec 2021 100 | Dec 2021 | 100 |
Jan 2022 75 | Jan 2022 | 75 |
Mar 2023 40 | Mar 2023 | 40 |
Aug 2023 34 | Aug 2023 | 34 |
Jan 2024 43 | Jan 2024 | 43 |
Dec 2024 50 | Dec 2024 | 50 |
How Other Brands Compare
AdvoCare International is ranked first for NPS among its competitors. Beachbody and One Neuro come in second and third, with Smoothie Diet coming in at #4.
AdvoCare International |  Beachbody |  One Neuro |  Smoothie Diet | |
| Global Ranking | #- | #220 | #- | #- |
| NPS | 49 | 16 | - | - |
| Valuation Updated every 24 hours for public companies | - | $65.23M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AdvoCare International NPS vs. Competitors
Compared to its competitors, AdvoCare International's NPS is rated right above Beachbody.
| COMPANY | NPS Score | |
|---|---|---|
| AdvoCare International | 49 |
| Beachbody | 16 |
 | Teami Blends | N/A |
AdvoCare International Customer Loyalty
89%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of AdvoCare International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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AdvoCare International Customer Loyalty vs. Competitors
Compared to its competitors, AdvoCare International's Customer Loyalty score is rated right above Beachbody.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| AdvoCare International | 89% |
| Beachbody | 77% |
| Teami Blends | N/A |
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AdvoCare International Product Quality
4.1/5
AdvoCare International has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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AdvoCare International Product Information
AdvoCare International’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://advocare.com/
- Company Size
- 201-500 Employees
Industry
Tech
Food & Beverages
AdvoCare International Product Quality vs. Competitors
Compared to its competitors, AdvoCare International's Product Quality score is rated right above Beachbody.
| COMPANY | Product Quality Score | |
|---|---|---|
| AdvoCare International | 4.1/5 |
| Beachbody | 3.9/5 |
| Teami Blends | N/A |
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AdvoCare International Pricing
AdvoCare International ROI & Value For Money
4.1/5
AdvoCare International has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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AdvoCare International Pricing vs. Competitors
Compared to its competitors, AdvoCare International's ROI score is rated right above Beachbody.
| COMPANY | Pricing Score | |
|---|---|---|
| AdvoCare International | 4.1/5 |
| Beachbody | 3.5/5 |
| Teami Blends | N/A |
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AdvoCare International Customer Satisfaction (CSAT)
AdvoCare International Customer Satisfaction (CSAT) Score
83 / 100
AdvoCare International has an overall Customer Satisfaction score of 83 rated by its users and customers.
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Very Satisfied
83%
Satisfied
0%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AdvoCare International Customer Satisfaction vs. Competitors
Compared to its competitors, AdvoCare International's Customer Satisfaction score is rated right above Beachbody.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| AdvoCare International | 83% |
| Beachbody | 63% |
| Teami Blends | 0% |
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AdvoCare International Customer Service
4.3/5
AdvoCare International has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
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About AdvoCare International's Customer Service
Address
Plano, TX
Website
http://advocare.com/
AdvoCare International Customer Service vs. Competitors
Compared to its competitors, AdvoCare International's Customer Service score is rated right above Beachbody.
| COMPANY | Customer Service Score | |
|---|---|---|
| AdvoCare International | 4.3/5 |
| Beachbody | 3.5/5 |
| Teami Blends | N/A |
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AdvoCare International as an Employer
4.7/5
AdvoCare International has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
AdvoCare International scored a 49 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of AdvoCare International would recommend the brand to a friend. ENPS measures how likely AdvoCare International employees would recommend working at AdvoCare International to a friend.
Net Promoter Score
49
NPS Score
| 62% | Promoters |
|---|---|
| 25% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
