-100
NPS
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AET Solutions, Inc.
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About AET Solutions, Inc. Brand
"AET Solutions, Inc. is a business management and technology services holding company focusing on start-up, educational and non-profit companies." Among its major competitors, AET Solutions, Inc. is ranked in 2nd place for NPS while Rackspace Technology is 1st, and Delta Technology Holdings Limited is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
1.5/5
Pricing
4/5
Customer Service
AET Solutions, Inc. Ranking
- #2 / 4 of its competitors
AET Solutions, Inc. NPS
AET Solutions, Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether AET Solutions, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
AET Solutions, Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
AET Solutions, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
How Other Brands Compare
AET Solutions, Inc. is ranked second for NPS among its competitors. Rackspace Technology and Delta Technology Holdings Limited come in first and third, with Euro Tech Holdings Company Limited coming in at #4.
AET Solutions, Inc. |  Rackspace Technology |  Euro Tech Holdings Company Limited | Delta Technology Holdings Limited | |
| Global Ranking | #- | #584 | #- | #- |
| NPS | -100 | 17 | - | - |
| Valuation Updated every 24 hours for public companies | - | $444.14M | $12.82M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AET Solutions, Inc. NPS vs. Competitors
Compared to its competitors, AET Solutions, Inc.'s NPS is rated right below Rackspace Technology.
| COMPANY | NPS Score | |
|---|---|---|
| Rackspace Technology | 17 |
| AET Solutions, Inc. | -100 |
AET Solutions, Inc. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of AET Solutions, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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AET Solutions, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, AET Solutions, Inc.'s Customer Loyalty score is rated right above Rackspace Technology.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| AET Solutions, Inc. | 100% |
| Rackspace Technology | 71% |
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AET Solutions, Inc. Product Quality
5/5
AET Solutions, Inc. has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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AET Solutions, Inc. Product Information
AET Solutions, Inc.’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.aetcorp.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
AET Solutions, Inc. Product Quality vs. Competitors
Compared to its competitors, AET Solutions, Inc.'s Product Quality score is rated right above Rackspace Technology.
| COMPANY | Product Quality Score | |
|---|---|---|
| AET Solutions, Inc. | 5/5 |
| Rackspace Technology | 3.7/5 |
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AET Solutions, Inc. Pricing
AET Solutions, Inc. ROI & Value For Money
1.5/5
AET Solutions, Inc. has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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AET Solutions, Inc. Pricing vs. Competitors
Compared to its competitors, AET Solutions, Inc.'s ROI score is rated right below Rackspace Technology.
| COMPANY | Pricing Score | |
|---|---|---|
| Rackspace Technology | 3.4/5 |
| AET Solutions, Inc. | 1.5/5 |
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AET Solutions, Inc. Customer Satisfaction (CSAT)
AET Solutions, Inc. Customer Satisfaction (CSAT) Score
100 / 100
AET Solutions, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AET Solutions, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, AET Solutions, Inc.'s Customer Satisfaction score is rated right above Rackspace Technology.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| AET Solutions, Inc. | 100% |
| Rackspace Technology | 61% |
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AET Solutions, Inc. Customer Service
4/5
AET Solutions, Inc. has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About AET Solutions, Inc.'s Customer Service
Address
2 Wisconsin Circle, Chevy Chase, MD 20815
Website
http://www.aetcorp.com
Phone Number
240-671-0999
AET Solutions, Inc.'s Social Links
AET Solutions, Inc. Customer Service vs. Competitors
Compared to its competitors, AET Solutions, Inc.'s Customer Service score is rated right above Rackspace Technology.
| COMPANY | Customer Service Score | |
|---|---|---|
| AET Solutions, Inc. | 4/5 |
| Rackspace Technology | 3.2/5 |
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AET Solutions, Inc. as an Employer
Consumer vs. Employees
AET Solutions, Inc. scored a -100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of AET Solutions, Inc. would recommend the brand to a friend. ENPS measures how likely AET Solutions, Inc. employees would recommend working at AET Solutions, Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 0% | Promoters |
|---|---|
| 80% | Passive |
| 20% | Detractors |
