AppJobs NPS & Customer Reviews | Comparably
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AppJobs
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About AppJobs' Brand

AppJobs is the worlds largest community of gig-workers with members in over 200 cities across the globe. Among its major competitors, AppJobs is ranked in 2nd place for NPS while Indeed.com is 1st.

Brand at a Glance

47%
Customer Loyalty
3.2/5
Product Quality
3/5
Pricing
3/5
Customer Service

AppJobs Ranking

AppJobs NPS

AppJobs's Net Promoter Score (NPS) is a -34 with 33% Promoters, 0% Passives, and 67% Detractors. Net Promoter Score tracks whether AppJobs's customers would recommend using the product based on a scale of -100 to 100.

AppJobs Overall NPS

-34
NPS
33%Promoters
0%Passives
67%Detractors
AppJobs Overall NPS

AppJobs NPS Trend

-100
-50
0
50
100
Jul 2020
-100
Jul 2020-100
Aug 2020
-100
Aug 2020-100
Aug 2021
-100
Aug 2021-100
Mar 2022
-50
Mar 2022-50
Jun 2023
-20
Jun 2023-20
Sep 2023
-33
Sep 2023-33

How Other Brands Compare

AppJobs is ranked second for NPS among its competitors. Indeed.com comes in first.

AppJobs' Logo
AppJobs
Indeed.com's Logo
Indeed.com
Global Ranking#-#253
NPS-343
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral
Valuation Updated every 24 hours for public companies-$86.63B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

AppJobs NPS vs. Competitors

Compared to its competitors, AppJobs's NPS is rated right below Indeed.com.

COMPANYNPS Score
Indeed.com
3
AppJobs
-34

AppJobs Customer Loyalty

47%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

47% of AppJobs users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

47
47%
53
53%
AppJobs Customer Loyalty

AppJobs Customer Loyalty vs. Competitors

Compared to its competitors, AppJobs's Customer Loyalty score is rated right below Indeed.com.

COMPANYCustomer Loyalty Score
Indeed.com78%
AppJobs47%

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AppJobs Product Quality

3.2/5

AppJobs has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.

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AppJobs Product Information

AppJobs’s product quality score is a 3.2 out of 5 as rated by its users and customers.

Website
http://appjobs.com
Company Size
51-200 Employees

Industry

Tech
AdTech
Marketplaces
On Demand

AppJobs Product Quality vs. Competitors

Compared to its competitors, AppJobs's Product Quality score is rated right below Indeed.com.

COMPANYProduct Quality Score
Indeed.com3.3/5
AppJobs3.2/5

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AppJobs Pricing

AppJobs ROI & Value For Money

3/5

AppJobs has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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AppJobs Pricing vs. Competitors

Compared to its competitors, AppJobs's ROI score is rated right below Indeed.com.

COMPANYPricing Score
Indeed.com3.2/5
AppJobs3/5

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AppJobs Customer Satisfaction (CSAT)

AppJobs Customer Satisfaction (CSAT) Score

75 / 100

AppJobs has an overall Customer Satisfaction score of 75 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied50%
Satisfied25%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied25%
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

AppJobs Customer Satisfaction vs. Competitors

Compared to its competitors, AppJobs's Customer Satisfaction score is rated right above Indeed.com.

COMPANYCustomer Satisfaction (CSAT) Score
AppJobs75%
Indeed.com58%

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AppJobs Customer Service

3/5

AppJobs has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.

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About AppJobs's Customer Service

Address

Kivra: 559098-4711, 106 31 Sweden


Website

http://appjobs.com


Phone Number

+46739327256

AppJobs Customer Service vs. Competitors

Compared to its competitors, AppJobs's Customer Service score is rated right below Indeed.com.

COMPANYCustomer Service Score
Indeed.com3.1/5
AppJobs3/5

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AppJobs as an Employer

4.4/5

AppJobs has a 4.4/5 stars for its overall company culture rated by their employees

  AppJobs CEO
top
5%
CEO of AppJobs

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

AppJobs scored a -34 for Net Promoter Score and a 78 for Employee Net Promoter Score. NPS gauges how likely a customer of AppJobs would recommend the brand to a friend. ENPS measures how likely AppJobs employees would recommend working at AppJobs to a friend.

Net Promoter Score

-34
NPS Score
33%Promoters
0%Passive
67%Detractors

Employee Net Promoter Score

78
eNPS Score
85%Promoters
8%Passive
7%Detractors

Global Ranking Snapshot

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