Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Indeed.com is

Ranked

#66

Tech Brands

Brand Page

Indeed.com

Marketing or Exec? Claim Your Free Account

Indeed.com

Rate this Brand

Indeed.com is ranked #66 in Tech Brands

About Indeed.com's Brand

Come help Indeed work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers. Indeed.com’s brand is ranked #253 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Indeed.com. When compared to other organizations within the Tech industry, Indeed.com is ranked #66. Among its major competitors, Indeed.com is ranked in 4th place for NPS while LinkedIn is 1st, and Monster is 2nd. Overall, Indeed.com has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $86.63B

Brand at a Glance

78%

Customer Loyalty

3.3/5

Product Quality

3.2/5

Pricing

3.1/5

Customer Service

Indeed.com CMO

Jessica Jensen

Indeed.com Ranking

^#253 in Global Best Brands
^#66 in Tech
^#4 / 4 of its competitors

Indeed.com NPS

Indeed.com's Net Promoter Score (NPS) is a 3 with 44% Promoters, 15% Passives, and 41% Detractors. Net Promoter Score tracks whether Indeed.com's customers would recommend using the product based on a scale of -100 to 100.

Indeed.com Overall NPS

NPS

44%	Promoters
15%	Passives
41%	Detractors

Indeed.com NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2024 4	Jun 2024	4
Jul 2024 4	Jul 2024	4
Aug 2024 4	Aug 2024	4
Oct 2024 4	Oct 2024	4
Nov 2024 4	Nov 2024	4
Dec 2024 4	Dec 2024	4
Mar 2025 4	Mar 2025	4
Apr 2025 4	Apr 2025	4
May 2025 4	May 2025	4
Sep 2025 4	Sep 2025	4
Oct 2025 4	Oct 2025	4
Dec 2025 2	Dec 2025	2

How Other Brands Compare

Indeed.com is ranked #4 for NPS among its competitors. LinkedIn and Monster come in first and second, with Modis coming in at third. Among those competitors, it is the second most valued company.

	Indeed.com	LinkedIn	Monster	Modis
Global Ranking	#253	#29	#-	#-
NPS	3	33	20	4
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$86.63B	-	$47.33B	$6.97B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Indeed.com NPS by Gender

Female customers rated Indeed.com's NPS 21 points higher than Male customers.

Male

-30

Indeed.com's NPS was rated -30 by Male customers on Comparably.

28%

Promoters

14%

Passives

58%

Detractors

Female

-9

Indeed.com's NPS was rated -9 by Female customers on Comparably.

38%

Promoters

15%

Passives

47%

Detractors

Indeed.com NPS by Ethnicity

Indeed.com's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -34	Caucasian	-34
Hispanic or Latino 0	Hispanic or Latino	0
African American/Black 18	African American/Black	18
Asian or Pacific Islander -7	Asian or Pacific Islander	-7
Native American 0	Native American	0
Other -38	Other	-38

Indeed.com NPS by Age

Indeed.com's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

100

Summary

Age

Promoters

Passives

Detractors

18-25

26%

31%

43%

26-30

35%

30%

35%

31-35

48%

36-40

56%

19%

25%

41-45

39%

58%

46-50

42%

53%

51-55

29%

14%

57%

56-60

22%

78%

61-65

10%

90%

66+

30%

70%

Indeed.com NPS by Usage

Indeed.com's NPS was rated the highest by customers who have used Indeed.com's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -7	Less than 1 Year	-7
1 to 2 Years 2	1 to 2 Years	2
2 to 5 Years -17	2 to 5 Years	-17
5 to 10 Years 10	5 to 10 Years	10
Over 10 Years -42	Over 10 Years	-42

Indeed.com NPS vs. Competitors

Compared to its competitors, Indeed.com's NPS is rated right above Glassdoor, and is preceded by Modis.

COMPANY		NPS Score
	LinkedIn	33
	Monster	20
	Modis	4
	Indeed.com	3
	Glassdoor	-4
	CareerBuilder	-6
	Dice.com	-38

Indeed.com NPS vs Companies in Tech

In the Tech industry, Indeed.com's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Indeed.com	3

Indeed.com Customer Reviews

Out of the 36 Indeed.com customer reviews 16 were positive and 20 were constructive. Indeed.com customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Indeed.com Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Indeed.com users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

78%

22%

Indeed.com Customer Loyalty Score by Gender

Female customers rated Indeed.com's Customer Loyalty score 9% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Indeed.com.

Male

78%

Yes

Female

87%

Yes

Indeed.com Customer Loyalty Score by Ethnicity

Indeed.com's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Indeed.com.

out of 100

Caucasian

100

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Native American

out of 100

Other

Indeed.com Customer Loyalty Score by Age

Indeed.com's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Indeed.com.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 75%	18-25	75%
26-30 77%	26-30	77%
31-35 88%	31-35	88%
36-40 66%	36-40	66%
41-45 86%	41-45	86%
46-50 91%	46-50	91%
51-55 87%	51-55	87%
56-60 80%	56-60	80%
61-65 91%	61-65	91%
66+ 82%	66+	82%

Indeed.com Customer Loyalty Score by Usage

Indeed.com's Customer Loyalty score was rated the highest by customers who have used Indeed.com's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	77%
1 to 2 Years	80%
2 to 5 Years	86%
5 to 10 Years	84%
Over 10 Years	86%

Indeed.com Customer Loyalty Score by Industry

Indeed.com's Customer Loyalty score was rated the highest by Biotech and Pharmaceuticals industry customers, and the lowest by Architecture and Planning industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	80%
Accounting	79%
Architecture and Planning	40%
Arts and Entertainment	78%
Banking and Financial Services	70%
Biotech and Pharmaceuticals	100%
Business and Consumer Services	70%
Construction	89%
Consulting	100%
Consumer Goods	100%
Consumer Services	100%
Education	92%
Facilities Services	100%
Healthcare, Hospitals and Medicine	88%
Hospitality	100%
Insurance	78%
Manufacturing and Machinery	78%
Marketing, Advertising and Research	55%
Non-Profit	100%
Professional Services	100%
Retail	82%
Staffing and Recruiting	100%
Telecommunications	70%
Transportation	100%

Indeed.com Customer Loyalty vs. Competitors

Compared to its competitors, Indeed.com's Customer Loyalty score is rated right above Monster, and is preceded by LinkedIn.

COMPANY		Customer Loyalty Score
	LinkedIn	85%
	Indeed.com	78%
	Monster	76%
	Glassdoor	72%
	CareerBuilder	69%
	Modis	63%
	Dice.com	62%

Unlock Indeed.com Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Indeed.com Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Tech Brands

In the Tech industry, Indeed.com's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	Indeed.com	78%

Unlock Indeed.com Customer Loyalty vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Indeed.com Customer Loyalty vs. Companies in Tech data and gain insights into your customers today.

Indeed.com Product Quality

3.3/5

Indeed.com has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

Sign Up to unlock Indeed.com's overall Product Quality score rated by its users and customers.

Indeed.com Product Information

Indeed.com serves markets in the United States, Australia, Canada, and United Kingdom. Indeed.com supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.

Indeed.com’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Professional Services industry rated Indeed.com's product the highest. Reviewers from the Tech industry rated Indeed.com the lowest at 3.6.

Website: http://www.indeed.com

Company Size: 10,000+ Employees

Industry

Tech

SaaS

Languages Supported

English

Product Type

Applicant Tracking (ATS) Software

Job Board Software

Quick Insights into Indeed.com Product Quality

Indeed.com's Product Quality score was rated highest by customers from the Professional Services industry, and rated lowest by customers ages 61-65.

Sign Up to unlock insights into how customers have ranked Indeed.com's Product Quality.

Ranked Indeed.com Product Quality the Highest

Professional Services	4.5
African American/Black	4
26-30	3.8

Ranked Indeed.com Product Quality the Lowest

Over 10 Years	2.3
Staffing and Recruiting	1.6
61-65	1.5

Indeed.com Product Quality Score by Gender

Female customers rated Indeed.com's Product Quality score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Indeed.com.

Male

2.9/5

Female

3.2/5

Indeed.com Product Quality Score by Ethnicity

Indeed.com's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Indeed.com.

Summary	Ethnicity	Score
Caucasian 2.8	Caucasian	2.8
Hispanic or Latino 3.3	Hispanic or Latino	3.3
African American/Black 4	African American/Black	4
Asian or Pacific Islander 3.2	Asian or Pacific Islander	3.2
Native American 3.1	Native American	3.1
Other 2.8	Other	2.8

Indeed.com Product Quality Score by Age

Indeed.com's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Indeed.com.

Summary	Age	Score
18-25 3.5	18-25	3.5
26-30 3.8	26-30	3.8
31-35 3.4	31-35	3.4
36-40 3.4	36-40	3.4
41-45 2.9	41-45	2.9
46-50 3.2	46-50	3.2
51-55 2.6	51-55	2.6
56-60 2.3	56-60	2.3
61-65 1.5	61-65	1.5
66+ 2.4	66+	2.4

Indeed.com Product Quality Score by Usage

Indeed.com's Product Quality score was rated the highest by customers who have used Indeed.com's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year	3.1
1 to 2 Years	3.2
2 to 5 Years	3.3
5 to 10 Years	3.2
Over 10 Years	2.3

Indeed.com Product Quality Score by Industry

Indeed.com's Product Quality score was rated the highest by Professional Services industry customers, and the lowest by Staffing and Recruiting industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	3.6
Accounting	3.3
Architecture and Planning	2.3
Arts and Entertainment	3
Banking and Financial Services	3.7
Biotech and Pharmaceuticals	3
Business and Consumer Services	2.6
Construction	2.9
Consulting	3.6
Consumer Goods	2
Consumer Services	3.2
Education	3.5
Facilities Services	3
Healthcare, Hospitals and Medicine	3
Hospitality	3.3
Insurance	3.9
Manufacturing and Machinery	3
Marketing, Advertising and Research	3.1
Non-Profit	4.1
Professional Services	4.5
Real Estate	3.6
Retail	3.6
Staffing and Recruiting	1.6
Telecommunications	2.3
Transportation	3.9

Indeed.com Product Quality vs. Competitors

Compared to its competitors, Indeed.com's Product Quality score is rated right above Dice.com, and is preceded by Glassdoor.

COMPANY		Product Quality Score
	LinkedIn	4/5
	Monster	3.7/5
	Modis	3.4/5
	Glassdoor	3.4/5
	Indeed.com	3.3/5
	Dice.com	3.2/5
	CareerBuilder	3.1/5

Unlock Indeed.com Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Indeed.com Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Tech Brands

In the Tech industry, Indeed.com's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	Indeed.com	3.3/5

Unlock Indeed.com Product Quality vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Indeed.com Product Quality vs. Companies in Tech data and gain insights into your customers today.

Indeed.com Pricing

Indeed.com ROI & Value For Money

3.2/5

Indeed.com has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.

Sign Up to unlock Indeed.com's overall ROI score rated by its users and customers.

Indeed.com Pricing Plans

Indeed.com has a pricing structure that accommodates small, medium, and large businesses.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Professional Services industry. The users from the Construction industry think that they had the lowest ROI from Indeed.com.

Who Uses Indeed.com?

Small Businesses

Medium Businesses

Large Enterprises

Quick Insights into Indeed.com ROI

Indeed.com's ROI score was rated highest by customers from the Professional Services industry, and rated lowest by customers ages 61-65.

Sign Up to unlock insights into how customers have ranked Indeed.com's ROI score.

Ranked Indeed.com ROI the Highest

Professional Services	4.6
26-30	3.5
African American/Black	3.5

Ranked Indeed.com ROI the Lowest

Construction	2.3
Over 10 Years	2.3
61-65	1.5

Indeed.com ROI Score by Gender

Female customers rated Indeed.com's ROI score 0.2 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Indeed.com.

Male

2.7/5

Female

2.9/5

Indeed.com ROI Score by Ethnicity

Indeed.com's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Indeed.com.

Summary	Ethnicity	Score
Caucasian 2.5	Caucasian	2.5
Hispanic or Latino 3	Hispanic or Latino	3
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 3	Asian or Pacific Islander	3
Native American 3	Native American	3
Other 2.7	Other	2.7

Indeed.com ROI Score by Age

Indeed.com's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Indeed.com.

Summary	Age	Score
18-25 3	18-25	3
26-30 3.5	26-30	3.5
31-35 3.3	31-35	3.3
36-40 3.2	36-40	3.2
41-45 2.6	41-45	2.6
46-50 2.7	46-50	2.7
51-55 2.7	51-55	2.7
56-60 2.2	56-60	2.2
61-65 1.5	61-65	1.5
66+ 1.9	66+	1.9

Indeed.com ROI Score by Usage

Indeed.com's ROI score was rated the highest by customers who have used Indeed.com's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year	3
1 to 2 Years	2.8
2 to 5 Years	2.8
5 to 10 Years	2.6
Over 10 Years	2.3

Indeed.com ROI Score by Industry

Indeed.com's ROI score was rated the highest by Professional Services industry customers, and the lowest by Construction industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	3.3
Accounting	2.9
Architecture and Planning	2.5
Arts and Entertainment	3.2
Banking and Financial Services	3.1
Biotech and Pharmaceuticals	3.1
Business and Consumer Services	2.4
Construction	2.3
Consulting	2.9
Consumer Goods	2.6
Consumer Services	3.4
Education	3.1
Facilities Services	3.8
Healthcare, Hospitals and Medicine	2.5
Hospitality	2.8
Insurance	4.1
Manufacturing and Machinery	2.6
Marketing, Advertising and Research	2.4
Non-Profit	3.7
Professional Services	4.6
Real Estate	2.7
Retail	3.4
Staffing and Recruiting	3
Telecommunications	3
Transportation	3.6
Healthcare	4.4

Indeed.com Pricing vs. Competitors

Compared to its competitors, Indeed.com's ROI score is rated right above Glassdoor, and is preceded by Modis.

COMPANY		Pricing Score
	LinkedIn	3.7/5
	Monster	3.7/5
	CareerBuilder	3.4/5
	Modis	3.3/5
	Indeed.com	3.2/5
	Glassdoor	3.1/5
	Dice.com	2.6/5

Unlock Indeed.com ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Indeed.com ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Tech Brands

In the Tech industry, Indeed.com's ROI score is rated right below ROBLOX.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5
	Indeed.com	3.2/5

Unlock Indeed.com ROI vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Indeed.com ROI vs. Companies in Tech data and gain insights into your customers today.

Indeed.com Customer Satisfaction (CSAT)

Indeed.com Customer Satisfaction (CSAT) Score

58 / 100

Indeed.com has an overall Customer Satisfaction score of 58 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	30%
Satisfied	28%
Neither Satisfied nor Dissatisfied	12%
Dissatisfied	10%
Very Dissatisfied	20%

Very Satisfied

30%

Satisfied

28%

Neither Satisfied nor Dissatisfied

12%

Dissatisfied

10%

Very Dissatisfied

20%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Indeed.com Customer Satisfaction

Indeed.com's Customer Satisfaction score was rated highest by customers from the Professional Services industry, and rated lowest by customers from the Real Estate industry.

Sign Up to unlock insights into how customers have ranked Indeed.com's Customer Satisfaction.

Ranked Indeed.com Customer Satisfaction the Highest

Professional Services	100%
36-40	73%
African American/Black	71%

Ranked Indeed.com Customer Satisfaction the Lowest

Over 10 Years	29%
61-65	11%
Real Estate	0%

Indeed.com Customer Satisfaction Score by Gender

Female customers rated Indeed.com's Customer Satisfaction score 4 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Indeed.com.

51 / 100

Male

	Very Satisfied	30%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	9%
	Very Dissatisfied	32%

55 / 100

Female

	Very Satisfied	24%
	Satisfied	31%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	14%
	Very Dissatisfied	20%

Indeed.com Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Indeed.com's Customer Satisfaction (CSAT) score was rated 43% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Indeed.com.

43 / 100

Very Satisfied	24%
Satisfied	19%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	16%
Very Dissatisfied	30%

Very Satisfied

24%

Satisfied

19%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

16%

Very Dissatisfied

30%

CSAT according to Hispanic or Latino

Indeed.com's Customer Satisfaction (CSAT) score was rated 50% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Indeed.com.

50 / 100

Very Satisfied	30%
Satisfied	20%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	30%

Very Satisfied

30%

Satisfied

20%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

30%

CSAT according to African American/Black

Indeed.com's Customer Satisfaction (CSAT) score was rated 71% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Indeed.com.

71 / 100

Very Satisfied	38%
Satisfied	33%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	5%
Very Dissatisfied	10%

Very Satisfied

38%

Satisfied

33%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

10%

CSAT according to Asian or Pacific Islander

Indeed.com's Customer Satisfaction (CSAT) score was rated 64% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Indeed.com.

64 / 100

Very Satisfied	24%
Satisfied	40%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	12%
Very Dissatisfied	16%

Very Satisfied

24%

Satisfied

40%

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

16%

CSAT according to Other

Indeed.com's Customer Satisfaction (CSAT) score was rated 52% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Indeed.com.

52 / 100

Very Satisfied	21%
Satisfied	31%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	10%
Very Dissatisfied	33%

Very Satisfied

21%

Satisfied

31%

Neither Satisfied nor Dissatisfied

Dissatisfied

10%

Very Dissatisfied

33%

Indeed.com Customer Satisfaction Score by Age

Indeed.com's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Indeed.com.

100

Breakdown

Age

Score

18-25

72%

26-30

70%

31-35

58%

36-40

73%

41-45

50%

46-50

34%

51-55

42%

56-60

33%

61-65

11%

66+

45%

Indeed.com Customer Satisfaction Score by Usage

Indeed.com's Customer Satisfaction score was rated the highest by customers who have used Indeed.com's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year	64
1 to 2 Years	53
2 to 5 Years	47
5 to 10 Years	57
Over 10 Years	29

Indeed.com Customer Satisfaction Score by Industry

Indeed.com's Customer Satisfaction score was rated the highest by Professional Services industry customers, and the lowest by Real Estate industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Indeed.com Customer Satisfaction Score by Industry",
	"text": "Indeed.com's Customer Satisfaction score was rated the highest by Professional Services industry customers, and the lowest by Real Estate industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 76,
			"stars": 0,
			"csatScore": 76,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 76
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 73,
			"stars": 0,
			"csatScore": 73,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 73
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 72,
			"stars": 0,
			"csatScore": 72,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 72
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 60
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Consulting",
			"groupId": 511,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Consulting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Consumer Goods customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 37,
			"stars": 0,
			"csatScore": 37,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 37
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 72,
			"stars": 0,
			"csatScore": 72,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 72
		},
		{
			"label": "Insurance",
			"groupId": 526,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Insurance customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Professional Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Telecommunications",
			"groupId": 564,
			"score": 34,
			"stars": 0,
			"csatScore": 34,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Telecommunications customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 34
		},
		{
			"label": "Transportation",
			"groupId": 567,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Indeed.com's Customer Satisfaction score is  rated by Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		}
	]
}

Tech	76
Accounting	73
Architecture and Planning	33
Arts and Entertainment	72
Business and Consumer Services	60
Construction	50
Consulting	25
Consumer Goods	33
Education	33
Healthcare, Hospitals and Medicine	37
Hospitality	72
Insurance	33
Manufacturing and Machinery	50
Marketing, Advertising and Research	25
Professional Services	100
Real Estate	0
Retail	25
Telecommunications	34
Transportation	67

Indeed.com Customer Satisfaction vs. Competitors

Compared to its competitors, Indeed.com's Customer Satisfaction score is rated right above Dice.com, and is preceded by Glassdoor.

COMPANY		Customer Satisfaction (CSAT) Score
	Modis	82%
	LinkedIn	76%
	Monster	71%
	Glassdoor	59%
	Indeed.com	58%
	Dice.com	57%
	CareerBuilder	50%

Unlock Indeed.com Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Indeed.com Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Tech Brands

In the Tech industry, Indeed.com's Customer Satisfaction score is rated right below Peloton.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	63%
	Indeed.com	58%

Unlock Indeed.com Customer Satisfaction vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Indeed.com Customer Satisfaction vs. Companies in Tech data and gain insights into your customers today.

Indeed.com Customer Service

3.1/5

Indeed.com has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.

Sign Up to unlock Indeed.com's overall Customer Service score rated by its users and customers.

About Indeed.com's Customer Service

Address

6433 Champion Grandview Way, Bldg 1, Austin, TX 78750

Website

http://www.indeed.com

Phone Number

800-462-5842

Indeed.com's Social Links

Quick Insights into Indeed.com Customer Service

Indeed.com's Customer Service score was rated highest by customers from the Professional Services industry, and rated lowest by customers ages 61-65.

Sign Up to unlock insights into how customers have ranked Indeed.com's Customer Service score.

Ranked Indeed.com Customer Service the Highest

Professional Services	4.6
African American/Black	3.8
36-40	3.6

Ranked Indeed.com Customer Service the Lowest

Over 10 Years	2.1
Real Estate	1.6
61-65	1.5

Indeed.com Customer Service Score by Gender

Female customers rated Indeed.com's Customer Service score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Indeed.com.

Male

2.7/5

Female

3/5

Indeed.com Customer Service Score by Ethnicity

Indeed.com's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Indeed.com.

100

Summary	Ethnicity	Customer Service Score
Caucasian 2.5	Caucasian	2.5
Hispanic or Latino 3.3	Hispanic or Latino	3.3
African American/Black 3.8	African American/Black	3.8
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Native American 3.1	Native American	3.1
Other 2.7	Other	2.7

Indeed.com Customer Service Score by Age

Indeed.com's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Indeed.com.

100

Summary	Age	Customer Service Score
18-25 3	18-25	3
26-30 3.5	26-30	3.5
31-35 3.4	31-35	3.4
36-40 3.6	36-40	3.6
41-45 2.6	41-45	2.6
46-50 3.1	46-50	3.1
51-55 2.7	51-55	2.7
56-60 2.1	56-60	2.1
61-65 1.5	61-65	1.5
66+ 1.9	66+	1.9

Indeed.com Customer Service Score by Usage

Indeed.com's Customer Service score was rated the highest by customers who have used Indeed.com's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year	3.1
1 to 2 Years	3
2 to 5 Years	2.8
5 to 10 Years	3
Over 10 Years	2.1

Indeed.com Customer Service Score by Industry

Indeed.com's Customer Service score was rated the highest by Professional Services industry customers, and the lowest by Real Estate industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	3.3
Accounting	3.2
Architecture and Planning	2.6
Arts and Entertainment	3.2
Banking and Financial Services	2.6
Biotech and Pharmaceuticals	3.3
Business and Consumer Services	2.6
Construction	2.2
Consulting	2.4
Consumer Goods	2.5
Consumer Services	2.6
Education	2.8
Facilities Services	3.6
Healthcare, Hospitals and Medicine	2.2
Hospitality	3.1
Insurance	3.2
Manufacturing and Machinery	2.9
Marketing, Advertising and Research	1.8
Non-Profit	3.5
Professional Services	4.6
Real Estate	1.6
Retail	2.6
Staffing and Recruiting	2.1
Telecommunications	2.8
Transportation	3.9

Indeed.com Customer Service vs. Competitors

Compared to its competitors, Indeed.com's Customer Service score is rated right above Glassdoor, and is preceded by Modis.

COMPANY		Customer Service Score
	Monster	3.8/5
	LinkedIn	3.7/5
	CareerBuilder	3.4/5
	Modis	3.3/5
	Indeed.com	3.1/5
	Glassdoor	3.1/5
	Dice.com	2.9/5

Unlock Indeed.com Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Indeed.com Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Tech Brands

In the Tech industry, Indeed.com's Customer Service score is rated right below ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5
	Indeed.com	3.1/5

Unlock Indeed.com Customer Service vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Indeed.com Customer Service vs. Companies in Tech data and gain insights into your customers today.

Indeed.com as an Employer

4.6/5

Indeed.com has a 4.6/5 stars for its overall company culture rated by their employees

top

CEO of Indeed.com

Chris Hyams

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Indeed.com scored a 3 for Net Promoter Score and a 30 for Employee Net Promoter Score. NPS gauges how likely a customer of Indeed.com would recommend the brand to a friend. ENPS measures how likely Indeed.com employees would recommend working at Indeed.com to a friend.

Net Promoter Score

NPS Score

44%	Promoters
15%	Passive
41%	Detractors

Employee Net Promoter Score

eNPS Score

55%	Promoters
20%	Passive
25%	Detractors

Global Ranking Snapshot

Indeed.com is ranked #253 in the Global Top 100 Brands. It ranks just behind Clorox Company and just ahead of Macy's.

RANK			INDUSTRY
251	MillerCoors	Tom Long	Food and Beverages
252	Clorox Company	Benno Dorer	Consumer Goods
253	Indeed.com	Chris Hyams	Tech
254	Macy's	Jeff Gennette	Retail
255	Royal Caribbean International	Michael Bayley	Travel and Hospitality
256	Four Seasons Hotels and Resorts	John Davison	Travel and Hospitality
257	H E B	Charles Butt	Retail

Tech Ranking Snapshot

Indeed.com is ranked #66 in the Tech Industry. It ranks just behind Realtor.com and just ahead of Red Hat.

RANK		Location
64	TikTok	Culver City, CA
65	Realtor.com	Santa Clara, CA
66	Indeed.com	Austin, TX
67	Red Hat	Raleigh, NC
68	NetApp	Sunnyvale, CA
69	Palantir Technologies	Palo Alto, CA
70	Qualtrics	Provo, UT