-38
NPS
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Dice.com
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About Dice.com's Brand
Dice.com is a career marketplace for technology professionals. Among its major competitors, Dice.com is ranked in 6th place for NPS while LinkedIn is 1st, and Monster is 2nd.Their current market cap is $158.81M
Brand at a Glance
62%
Customer Loyalty
3.2/5
Product Quality
2.6/5
Pricing
2.9/5
Customer Service
Dice.com Ranking
- #4 / 4 of its competitors
Dice.com NPS
Dice.com's Net Promoter Score (NPS) is a -38 with 19% Promoters, 24% Passives, and 57% Detractors. Net Promoter Score tracks whether Dice.com's customers would recommend using the product based on a scale of -100 to 100.
Dice.com Overall NPS
| 19% | Promoters |
|---|---|
| 24% | Passives |
| 57% | Detractors |
Dice.com NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 -66 | Apr 2022 | -66 |
May 2022 -44 | May 2022 | -44 |
Jun 2022 -50 | Jun 2022 | -50 |
Dec 2022 -54 | Dec 2022 | -54 |
Jan 2023 -55 | Jan 2023 | -55 |
Mar 2023 -57 | Mar 2023 | -57 |
May 2023 -50 | May 2023 | -50 |
Oct 2023 -48 | Oct 2023 | -48 |
Mar 2024 -40 | Mar 2024 | -40 |
May 2024 -31 | May 2024 | -31 |
Jul 2024 -35 | Jul 2024 | -35 |
Mar 2025 -38 | Mar 2025 | -38 |
How Other Brands Compare
Dice.com is ranked #4 for NPS among its competitors. LinkedIn and ZipRecruiter come in first and second, with Indeed.com coming in at third. Among those competitors, it is the lowest valued company behind Indeed.com.
Dice.com |  LinkedIn |  Indeed.com |  ZipRecruiter | |
| Global Ranking | #- | #29 | #253 | #526 |
| NPS | -38 | 33 | 3 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $158.81M | - | $86.63B | $950.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dice.com NPS by Gender
Dice.com's NPS was rated -50 by Female customers on Comparably.
Female
-50
Dice.com's NPS was rated -50 by Female customers on Comparably.
0%
Promoters
50%
Passives
50%
Detractors
Male
N/A
Dice.com's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Dice.com NPS by Age
Dice.com's NPS was rated -33 points by customers ages 31-35 on Comparably.
Dice.com NPS vs. Competitors
Compared to its competitors, Dice.com's NPS is rated right below CareerBuilder.
| COMPANY | NPS Score | |
|---|---|---|
| 33 | |
 | Monster | 20 |
| ZipRecruiter | 5 |
| Indeed.com | 3 |
 | CareerBuilder | -6 |
| Dice.com | -38 |
Dice.com Customer Loyalty
62%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
62% of Dice.com users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dice.com Customer Loyalty Score by Gender
Dice.com's Customer Loyalty score was rated 55 by Female customers on Comparably.
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Female
55%
Yes
Male
N/A
Yes
Dice.com Customer Loyalty Score by Age
Dice.com's Customer Loyalty score was rated 40% by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Dice.com.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 40% | 31-35 | 40% |
Dice.com Customer Loyalty vs. Competitors
Compared to its competitors, Dice.com's Customer Loyalty score is rated right below CareerBuilder.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| 85% | |
| Indeed.com | 78% |
| Monster | 76% |
| ZipRecruiter | 74% |
| CareerBuilder | 69% |
| Dice.com | 62% |
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Dice.com Product Quality
3.2/5
Dice.com has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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Dice.com Product Information
Dice.com’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.dice.com
- Company Size
- 1,001-5,000 Employees
Industry
Media and Entertainment
Staffing and Recruiting
Quick Insights into Dice.com Product Quality
Dice.com's Product Quality score was rated highest by customers ages 31-35.
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Ranked Dice.com Product Quality the Highest
Dice.com Product Quality Score by Gender
Dice.com's Product Quality score was rated 2.4 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Dice.com.
Female
2.4/5
Male
N/A
Dice.com Product Quality Score by Age
Dice.com's Product Quality score was rated 3.8 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Dice.com.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.8 | 31-35 | 3.8 |
Dice.com Product Quality vs. Competitors
Compared to its competitors, Dice.com's Product Quality score is rated right above CareerBuilder, and is preceded by Indeed.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| 4/5 | |
| Monster | 3.7/5 |
| ZipRecruiter | 3.5/5 |
| Indeed.com | 3.3/5 |
| Dice.com | 3.2/5 |
| CareerBuilder | 3.1/5 |
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Dice.com Pricing
Dice.com ROI & Value For Money
2.6/5
Dice.com has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
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Quick Insights into Dice.com ROI
Dice.com's ROI score was rated highest by customers ages 31-35.
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Ranked Dice.com ROI the Highest
Dice.com ROI Score by Gender
Dice.com's ROI score was rated 2.6 by Female customers on Comparably.
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Female
2.6/5
Male
N/A
Dice.com ROI Score by Age
Dice.com's ROI score was rated 2.6 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Dice.com.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
Dice.com Pricing vs. Competitors
Compared to its competitors, Dice.com's ROI score is rated right below Indeed.com.
| COMPANY | Pricing Score | |
|---|---|---|
| 3.7/5 | |
| Monster | 3.7/5 |
| ZipRecruiter | 3.4/5 |
| CareerBuilder | 3.4/5 |
| Indeed.com | 3.2/5 |
| Dice.com | 2.6/5 |
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Dice.com Customer Satisfaction (CSAT)
Dice.com Customer Satisfaction (CSAT) Score
57 / 100
Dice.com has an overall Customer Satisfaction score of 57 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
36%
Satisfied
21%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
7%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Dice.com Customer Satisfaction
Dice.com's Customer Satisfaction score was rated highest by customers ages 31-35.
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Ranked Dice.com Customer Satisfaction the Highest
Dice.com Customer Satisfaction Score by Gender
Dice.com's Customer Satisfaction score was rated 25 by Female customers on Comparably.
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25 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 50% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
Dice.com Customer Satisfaction Score by Age
Dice.com's Customer Satisfaction score was rated 66 points by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Dice.com.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 66% |
Dice.com Customer Satisfaction vs. Competitors
Compared to its competitors, Dice.com's Customer Satisfaction score is rated right above CareerBuilder, and is preceded by Indeed.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| 76% | |
| Monster | 71% |
| Indeed.com | 58% |
| Dice.com | 57% |
| CareerBuilder | 50% |
| ZipRecruiter | 47% |
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Dice.com Customer Service
2.9/5
Dice.com has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.
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About Dice.com's Customer Service
Address
6465 S Greenwood Plaza Blvd, Suite 400, Greenwood Village, CO 80111
Website
http://www.dice.com
Phone Number
(877) 725-7585
Dice.com's Social Links
Quick Insights into Dice.com Customer Service
Dice.com's Customer Service score was rated highest by customers ages 31-35.
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Ranked Dice.com Customer Service the Highest
Dice.com Customer Service Score by Gender
Dice.com's Customer Service score was rated 2.7 by Female customers on Comparably.
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Female
2.7/5
Male
N/A
Dice.com Customer Service Score by Age
Dice.com's Customer Service score was rated 3 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Dice.com.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 3 | 31-35 | 3 |
Dice.com Customer Service vs. Competitors
Compared to its competitors, Dice.com's Customer Service score is rated right above ZipRecruiter, and is preceded by Indeed.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| Monster | 3.8/5 |
| 3.7/5 | |
| CareerBuilder | 3.4/5 |
| Indeed.com | 3.1/5 |
| Dice.com | 2.9/5 |
| ZipRecruiter | 2.8/5 |
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Consumer vs. Employees
Dice.com scored a -38 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Dice.com would recommend the brand to a friend. ENPS measures how likely Dice.com employees would recommend working at Dice.com to a friend.
Net Promoter Score
-38
NPS Score
| 19% | Promoters |
|---|---|
| 24% | Passive |
| 57% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 45% | Promoters |
|---|---|
| 10% | Passive |
| 45% | Detractors |
