Palantir Technologies NPS & Customer Reviews | Comparably
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Ranked
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in
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Palantir Technologies is ranked #69 in Tech Brands

About Palantir Technologies' Brand

Palantir Technologies offer a suite of software applications for integrating, visualizing and analyzing information. Palantir Technologies’s brand is ranked #271 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Palantir Technologies. When compared to other organizations within the Tech industry, Palantir Technologies is ranked #69. Among its major competitors, Palantir Technologies is ranked in 2nd place for NPS while Tableau Software is 1st, and Cognizant Technology Solutions is 3rd. Overall, Palantir Technologies has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $20.40B

Brand at a Glance

81%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service

Palantir Technologies Ranking

Palantir Technologies NPS

Palantir Technologies's Net Promoter Score (NPS) is a 29 with 52% Promoters, 25% Passives, and 23% Detractors. Net Promoter Score tracks whether Palantir Technologies's customers would recommend using the product based on a scale of -100 to 100.

Palantir Technologies Overall NPS

29
NPS
52%Promoters
25%Passives
23%Detractors
Palantir Technologies Overall NPS

Palantir Technologies NPS Trend

-100
-50
0
50
100
Oct 2024
31
Oct 202431
Nov 2024
30
Nov 202430
Jan 2025
30
Jan 202530
Feb 2025
30
Feb 202530
Mar 2025
31
Mar 202531
May 2025
29
May 202529
Jul 2025
28
Jul 202528
Aug 2025
30
Aug 202530
Nov 2025
30
Nov 202530
Jan 2026
32
Jan 202632
Feb 2026
30
Feb 202630
Apr 2026
29
Apr 202629

How Other Brands Compare

Palantir Technologies is ranked second for NPS among its competitors. Tableau Software and Cognizant Technology Solutions come in first and third, with Mu Sigma coming in at #4. Among those competitors, it is the lowest valued company behind Mu Sigma.

Palantir Technologies' Logo
Palantir Technologies
Tableau Software's Logo
Tableau Software
Cognizant Technology Solutions' Logo
Cognizant Technology Solutions
Mu Sigma's Logo
Mu Sigma
Global Ranking#271#397#423#-
NPS29345-17
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutralNeutral-
Valuation Updated every 24 hours for public companies$20.40B-$26.75B$101.75B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Palantir Technologies NPS by Gender

Female customers rated Palantir Technologies's NPS 17 points higher than Male customers.

Male

43

Palantir Technologies's NPS was rated 43 by Male customers on Comparably.

64%
Promoters
15%
Passives
21%
Detractors

Female

60

Palantir Technologies's NPS was rated 60 by Female customers on Comparably.

70%
Promoters
20%
Passives
10%
Detractors

Palantir Technologies NPS by Ethnicity

Palantir Technologies's NPS was rated the highest by Other customers, and the lowest by African American/Black customers.

-100
-50
0
50
100
Caucasian
40
Caucasian40
African American/Black
0
African American/Black0
Asian or Pacific Islander
57
Asian or Pacific Islander57
Other
100
Other100

Palantir Technologies NPS by Age

Palantir Technologies's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.

0
20
40
60
80
100
Promoters
100%
Passives
0%
Detractors
0%
26-30100%0%0%
Promoters
50%
Passives
17%
Detractors
33%
31-3550%17%33%
Promoters
40%
Passives
60%
Detractors
0%
36-4040%60%0%
Promoters
80%
Passives
0%
Detractors
20%
41-4580%0%20%
Promoters
33%
Passives
34%
Detractors
33%
51-5533%34%33%

Palantir Technologies NPS by Usage

Palantir Technologies's NPS was rated the highest by customers who have used Palantir Technologies's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

-100
-50
0
50
100
Less than 1 Year
86
Less than 1 Year86
1 to 2 Years
49
1 to 2 Years49
2 to 5 Years
36
2 to 5 Years36
5 to 10 Years
50
5 to 10 Years50

Palantir Technologies NPS vs. Competitors

Compared to its competitors, Palantir Technologies's NPS is rated right above Cognizant Technology Solutions, and is preceded by Tableau Software.

Palantir Technologies NPS vs Companies in Tech

In the Tech industry, Palantir Technologies's NPS is rated right below Peloton.

Palantir Technologies Customer Reviews

Out of the 5 Palantir Technologies customer reviews 4 were positive and 1 was constructive. Palantir Technologies customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
The integrity and the value it adds.
What do you value most about this brand?
I appreciate the quality of their product
What can this brand most improve?
leave my data alone please
What do you value most about this brand?
ontology building and graph computing
What do you value most about this brand?
Not really anythign to say here

Palantir Technologies Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of Palantir Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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81
81%
19
19%
Palantir Technologies Customer Loyalty

Palantir Technologies Customer Loyalty Score by Gender

Female customers rated Palantir Technologies's Customer Loyalty score 1% higher than Male customers.

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Male
81%
Yes
Female
82%
Yes

Palantir Technologies Customer Loyalty Score by Ethnicity

Palantir Technologies's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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91
out of 100
Caucasian
100
out of 100
African American/Black
61
out of 100
Asian or Pacific Islander
100
out of 100
Other

Palantir Technologies Customer Loyalty Score by Age

Palantir Technologies's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

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0
20%
40%
60%
80%
100%
26-30
70%
26-3070%
31-35
85%
31-3585%
36-40
82%
36-4082%
41-45
82%
41-4582%
51-55
70%
51-5570%

Palantir Technologies Customer Loyalty Score by Usage

Palantir Technologies's Customer Loyalty score was rated the highest by customers who have used Palantir Technologies's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
74%
1 to 2 Years
85%
2 to 5 Years
89%
5 to 10 Years
78%

Palantir Technologies Customer Loyalty Score by Industry

Palantir Technologies's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
74%
Accounting
100%
Aerospace and Aviation
40%
Military and Defense
100%

Palantir Technologies Customer Loyalty vs. Competitors

Compared to its competitors, Palantir Technologies's Customer Loyalty score is rated right above Mu Sigma, and is preceded by Cognizant Technology Solutions.

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Customer Loyalty for Other Tech Brands

In the Tech industry, Palantir Technologies's Customer Loyalty score is rated right below Peloton.

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Palantir Technologies Product Quality

4/5

Palantir Technologies has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Palantir Technologies Product Information

Palantir Technologies’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Military and Defense industry rated Palantir Technologies's product the highest. Reviewers from the Aerospace and Aviation industry rated Palantir Technologies the lowest at 3.1.

Website
http://www.palantir.com
Company Size
1,001-5,000 Employees

Industry

Tech
Analytics
Enterprise
Hardware and Devices
SaaS

Quick Insights into Palantir Technologies Product Quality

Palantir Technologies's Product Quality score was rated highest by customers ages 26-30, and rated lowest by African American/Black customers.

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Ranked Palantir Technologies Product Quality the Highest

26-30
5
Other
5
Military and Defense
4.6

Ranked Palantir Technologies Product Quality the Lowest

31-35
3.4
Aerospace and Aviation
3.1
African American/Black
2.3

Palantir Technologies Product Quality Score by Gender

Male customers rated Palantir Technologies's Product Quality score 0.2 stars higher than Female customers.

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Male

4.1/5

Female

3.9/5

Palantir Technologies Product Quality Score by Ethnicity

Palantir Technologies's Product Quality score was rated the highest by Other customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
3.9
Caucasian3.9
African American/Black
2.3
African American/Black2.3
Asian or Pacific Islander
4.1
Asian or Pacific Islander4.1
Other
5
Other5

Palantir Technologies Product Quality Score by Age

Palantir Technologies's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
26-30
5
26-305
31-35
3.4
31-353.4
36-40
4.8
36-404.8
41-45
4
41-454
51-55
4.3
51-554.3

Palantir Technologies Product Quality Score by Usage

Palantir Technologies's Product Quality score was rated the highest by customers who have used Palantir Technologies's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
4.1
1 to 2 Years
4.2
2 to 5 Years
4.2
5 to 10 Years
3.9

Palantir Technologies Product Quality Score by Industry

Palantir Technologies's Product Quality score was rated the highest by Military and Defense industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
4.5
Accounting
4.1
Aerospace and Aviation
3.1
Military and Defense
4.6

Palantir Technologies Product Quality vs. Competitors

Compared to its competitors, Palantir Technologies's Product Quality score is rated right above Cognizant Technology Solutions, and is preceded by Tableau Software.

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Product Quality for Other Tech Brands

In the Tech industry, Palantir Technologies's Product Quality score is rated right above ROBLOX, and is preceded by Peloton.

COMPANYProduct Quality Score
Nintendo4.4/5
Zoom Video Communications4.3/5
Apple4.3/5
Netflix4.2/5
Spotify4.2/5
Google4.1/5
Peloton4/5
Palantir Technologies4/5
ROBLOX4/5

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Palantir Technologies Pricing

Palantir Technologies ROI & Value For Money

3.8/5

Palantir Technologies has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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Palantir Technologies Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Military and Defense industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Palantir Technologies.

Quick Insights into Palantir Technologies ROI

Palantir Technologies's ROI score was rated highest by customers ages 26-30, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked Palantir Technologies ROI the Highest

26-30
5
Other
4.8
Military and Defense
4.6

Ranked Palantir Technologies ROI the Lowest

31-35
3.5
African American/Black
2.8
Aerospace and Aviation
1.6

Palantir Technologies ROI Score by Gender

Female customers rated Palantir Technologies's ROI score 0.5 stars higher than Male customers.

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Male

3.6/5

Female

4.1/5

Palantir Technologies ROI Score by Ethnicity

Palantir Technologies's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
3.6
Caucasian3.6
African American/Black
2.8
African American/Black2.8
Asian or Pacific Islander
3.9
Asian or Pacific Islander3.9
Other
4.8
Other4.8

Palantir Technologies ROI Score by Age

Palantir Technologies's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Palantir Technologies.
0
1
2
3
4
5
26-30
5
26-305
31-35
3.5
31-353.5
36-40
4
36-404
41-45
3.9
41-453.9
51-55
4
51-554

Palantir Technologies ROI Score by Usage

Palantir Technologies's ROI score was rated the highest by customers who have used Palantir Technologies's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4
1 to 2 Years
3.6
2 to 5 Years
4
5 to 10 Years
3.7

Palantir Technologies ROI Score by Industry

Palantir Technologies's ROI score was rated the highest by Military and Defense industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
4.3
Accounting
4.5
Aerospace and Aviation
1.6
Military and Defense
4.6

Palantir Technologies Pricing vs. Competitors

Compared to its competitors, Palantir Technologies's ROI score is rated right above Cognizant Technology Solutions, and is preceded by Tableau Software.

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ROI for Other Tech Brands

In the Tech industry, Palantir Technologies's ROI score is rated right above ROBLOX, and is preceded by Nintendo.

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Palantir Technologies Customer Satisfaction (CSAT)

Palantir Technologies Customer Satisfaction (CSAT) Score

77 / 100

Palantir Technologies has an overall Customer Satisfaction score of 77 rated by its users and customers.

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Very Satisfied45%
Satisfied32%
Neither Satisfied nor Dissatisfied14%
Dissatisfied1%
Very Dissatisfied8%
Very Satisfied
45%
Satisfied
32%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
1%
Very Dissatisfied
8%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Palantir Technologies Customer Satisfaction

Palantir Technologies's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by African American/Black customers.

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Ranked Palantir Technologies Customer Satisfaction the Highest

26-30
100%
Accounting
100%
Other
100%

Ranked Palantir Technologies Customer Satisfaction the Lowest

Male
67%
31-35
60%
African American/Black
34%

Palantir Technologies Customer Satisfaction Score by Gender

Female customers rated Palantir Technologies's Customer Satisfaction score 23 points higher than Male customers.

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67 / 100
Male
Very Satisfied
56%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
22%
90 / 100
Female
Very Satisfied
60%
Satisfied
30%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
0%

Palantir Technologies Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Palantir Technologies' Customer Satisfaction (CSAT) score was rated 89% according to Caucasian users and customers.

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89 / 100
Very Satisfied56%
Satisfied33%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied11%
Very Satisfied
56%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
11%

CSAT according to African American/Black

Palantir Technologies' Customer Satisfaction (CSAT) score was rated 34% according to African American/Black users and customers.

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34 / 100
Very Satisfied34%
Satisfied0%
Neither Satisfied nor Dissatisfied33%
Dissatisfied0%
Very Dissatisfied33%
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%

CSAT according to Asian or Pacific Islander

Palantir Technologies' Customer Satisfaction (CSAT) score was rated 83% according to Asian or Pacific Islander users and customers.

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83 / 100
Very Satisfied50%
Satisfied33%
Neither Satisfied nor Dissatisfied17%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Palantir Technologies' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

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100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Palantir Technologies Customer Satisfaction Score by Age

Palantir Technologies's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
26-30 CSAT Score
100%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
26-30100%
31-35 CSAT Score
60%
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
31-3560%
36-40 CSAT Score
100%
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
36-40100%
41-45 CSAT Score
100%
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%

Palantir Technologies Customer Satisfaction Score by Usage

Palantir Technologies's Customer Satisfaction score was rated the highest by customers who have used Palantir Technologies's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
84
1 to 2 Years
75
2 to 5 Years
86

Palantir Technologies Customer Satisfaction Score by Industry

Palantir Technologies's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
84
Accounting
100

Palantir Technologies Customer Satisfaction vs. Competitors

Compared to its competitors, Palantir Technologies's Customer Satisfaction score is rated right above Tableau Software.

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Palantir Technologies's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo88%
Netflix85%
Apple85%
Spotify85%
Google81%
Palantir Technologies77%
Zoom Video Communications74%
ROBLOX73%
Peloton64%

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Palantir Technologies Customer Service

3.9/5

Palantir Technologies has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Palantir Technologies's Customer Service

Address

Palo Alto, CA 94301


Website

http://www.palantir.com


Phone Number

(650) 473-9959

Palantir Technologies's Social Links

Quick Insights into Palantir Technologies Customer Service

Palantir Technologies's Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked Palantir Technologies Customer Service the Highest

26-30
5
Other
4.8
Military and Defense
4.6

Ranked Palantir Technologies Customer Service the Lowest

31-35
3.5
African American/Black
2.8
Aerospace and Aviation
1.8

Palantir Technologies Customer Service Score by Gender

Female customers rated Palantir Technologies's Customer Service score 0.7 stars higher than Male customers.

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Male

3.6/5

Female

4.3/5

Palantir Technologies Customer Service Score by Ethnicity

Palantir Technologies's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.

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0
20
40
60
80
100
Caucasian
3.8
Caucasian3.8
African American/Black
2.8
African American/Black2.8
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
4.8
Other4.8

Palantir Technologies Customer Service Score by Age

Palantir Technologies's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
26-30
5
26-305
31-35
3.5
31-353.5
36-40
4.1
36-404.1
41-45
4.2
41-454.2
51-55
4
51-554

Palantir Technologies Customer Service Score by Usage

Palantir Technologies's Customer Service score was rated the highest by customers who have used Palantir Technologies's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.6
2 to 5 Years
4
5 to 10 Years
3.7

Palantir Technologies Customer Service Score by Industry

Palantir Technologies's Customer Service score was rated the highest by Military and Defense industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
4.4
Accounting
4.3
Aerospace and Aviation
1.8
Military and Defense
4.6

Palantir Technologies Customer Service vs. Competitors

Compared to its competitors, Palantir Technologies's Customer Service score is rated right above Tableau Software.

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Palantir Technologies' Logo
VS
Tableau Software's Logo
Cognizant Technology Solutions' Logo
Mu Sigma's Logo
Knowledgent's Logo
i2 Logo
TransVoyant's Logo
Maana's Logo

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Customer Service for Other Tech Brands

In the Tech industry, Palantir Technologies's Customer Service score is rated right above ROBLOX, and is preceded by Spotify.

COMPANYCustomer Service Score
Apple4.2/5
Google4/5
Zoom Video Communications4/5
Nintendo4/5
Peloton4/5
Netflix4/5
Spotify4/5
Palantir Technologies3.9/5
ROBLOX3.6/5

Unlock Palantir Technologies Customer Service vs. Companies in Tech Data

Palantir Technologies' Logo
VS
Apple's Logo
Google's Logo
Zoom Video Communications' Logo
Nintendo's Logo
Peloton's Logo
Netflix's Logo
Spotify's Logo
ROBLOX's Logo

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Palantir Technologies as an Employer

4.3/5

Palantir Technologies has a 4.3/5 stars for its overall company culture rated by their employees

  Palantir Technologies CEO
top
10%
CEO of Palantir Technologies

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Palantir Technologies scored a 29 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Palantir Technologies would recommend the brand to a friend. ENPS measures how likely Palantir Technologies employees would recommend working at Palantir Technologies to a friend.

Net Promoter Score

29
NPS Score
52%Promoters
25%Passive
23%Detractors

Employee Net Promoter Score

12
eNPS Score
47%Promoters
18%Passive
35%Detractors

Global Ranking Snapshot

Palantir Technologies is ranked #271 in the Global Top 100 Brands. It ranks just behind Dove and just ahead of Ericsson.

RANKCOMPANYCEOINDUSTRY
269
Oakley  Oakley CEO
Luca Tait
Fashion and Beauty
270
Dove  Dove CEO
Consumer Goods
271
Palantir Technologies  Palantir Technologies CEO
Alex Karp
Tech
272
Ericsson  Ericsson CEO
Borje Ekholm
Business and Consumer Services
273
Ernst & Young (EY)  Ernst & Young (EY) CEO
Carmine Di Sibio
Business and Consumer Services
274
Qualtrics  Qualtrics CEO
Jason Maynard
Tech
275
Fortinet  Fortinet CEO
Ken Xie
Tech

Tech Ranking Snapshot

Palantir Technologies is ranked #69 in the Tech Industry. It ranks just behind NetApp and just ahead of Qualtrics.

RANKCOMPANYLocation
67
Red Hat
Raleigh, NC
68
NetApp
Sunnyvale, CA
69
Palantir Technologies
Palo Alto, CA
70
Qualtrics
Provo, UT
71
Fortinet
Sunnyvale, CA
72
Sprout Social
Chicago, IL
73
Sotheby's
New York City, NY