
Palantir Technologies offer a suite of software applications for integrating, visualizing and analyzing information. Palantir Technologies’s brand is ranked #271 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Palantir Technologies. When compared to other organizations within the Tech industry, Palantir Technologies is ranked #69. Among its major competitors, Palantir Technologies is ranked in 2nd place for NPS while Tableau Software is 1st, and Cognizant Technology Solutions is 3rd. Overall, Palantir Technologies has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $20.40B
Palantir Technologies's Net Promoter Score (NPS) is a 29 with 52% Promoters, 25% Passives, and 23% Detractors. Net Promoter Score tracks whether Palantir Technologies's customers would recommend using the product based on a scale of -100 to 100.
| 52% | Promoters |
|---|---|
| 25% | Passives |
| 23% | Detractors |
| Summary | Date | Score |
|---|---|---|
Oct 2024 31 | Oct 2024 | 31 |
Nov 2024 30 | Nov 2024 | 30 |
Jan 2025 30 | Jan 2025 | 30 |
Feb 2025 30 | Feb 2025 | 30 |
Mar 2025 31 | Mar 2025 | 31 |
May 2025 29 | May 2025 | 29 |
Jul 2025 28 | Jul 2025 | 28 |
Aug 2025 30 | Aug 2025 | 30 |
Nov 2025 30 | Nov 2025 | 30 |
Jan 2026 32 | Jan 2026 | 32 |
Feb 2026 30 | Feb 2026 | 30 |
Apr 2026 29 | Apr 2026 | 29 |
Palantir Technologies is ranked second for NPS among its competitors. Tableau Software and Cognizant Technology Solutions come in first and third, with Mu Sigma coming in at #4. Among those competitors, it is the lowest valued company behind Mu Sigma.
![]() Palantir Technologies | ![]() Tableau Software | ![]() Cognizant Technology Solutions | ![]() Mu Sigma | |
| Global Ranking | #271 | #397 | #423 | #- |
| NPS | 29 | 34 | 5 | -17 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $20.40B | - | $26.75B | $101.75B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Palantir Technologies's NPS 17 points higher than Male customers.
Palantir Technologies's NPS was rated 43 by Male customers on Comparably.
Palantir Technologies's NPS was rated 60 by Female customers on Comparably.
Palantir Technologies's NPS was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 40 | Caucasian | 40 |
African American/Black 0 | African American/Black | 0 |
Asian or Pacific Islander 57 | Asian or Pacific Islander | 57 |
Other 100 | Other | 100 |
Palantir Technologies's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.
Palantir Technologies's NPS was rated the highest by customers who have used Palantir Technologies's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 86 | Less than 1 Year | 86 |
1 to 2 Years 49 | 1 to 2 Years | 49 |
2 to 5 Years 36 | 2 to 5 Years | 36 |
5 to 10 Years 50 | 5 to 10 Years | 50 |
Compared to its competitors, Palantir Technologies's NPS is rated right above Cognizant Technology Solutions, and is preceded by Tableau Software.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Tableau Software | 34 |
![]() | Palantir Technologies | 29 |
![]() | Cognizant Technology Solutions | 5 |
![]() | i2 | N/A |
![]() | TransVoyant | N/A |
![]() | Maana | N/A |
![]() | Mu Sigma | -17 |
![]() | Knowledgent | -100 |
In the Tech industry, Palantir Technologies's NPS is rated right below Peloton.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Nintendo | 54 |
![]() | Spotify | 49 |
![]() | Apple | 46 |
![]() | Zoom Video Communications | 44 |
![]() | Netflix | 43 |
![]() | 42 | |
![]() | ROBLOX | 38 |
![]() | Peloton | 31 |
![]() | Palantir Technologies | 29 |
Out of the 5 Palantir Technologies customer reviews 4 were positive and 1 was constructive. Palantir Technologies customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Palantir Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Female customers rated Palantir Technologies's Customer Loyalty score 1% higher than Male customers.
Palantir Technologies's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Palantir Technologies's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
| Summary | Age | Score |
|---|---|---|
26-30 70% | 26-30 | 70% |
31-35 85% | 31-35 | 85% |
36-40 82% | 36-40 | 82% |
41-45 82% | 41-45 | 82% |
51-55 70% | 51-55 | 70% |
Palantir Technologies's Customer Loyalty score was rated the highest by customers who have used Palantir Technologies's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Palantir Technologies's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, Palantir Technologies's Customer Loyalty score is rated right above Mu Sigma, and is preceded by Cognizant Technology Solutions.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Tableau Software | 86% |
![]() | Cognizant Technology Solutions | 82% |
![]() | Palantir Technologies | 81% |
![]() | Mu Sigma | 59% |
![]() | Knowledgent | N/A |
![]() | i2 | N/A |
![]() | TransVoyant | N/A |
![]() | Maana | N/A |
In the Tech industry, Palantir Technologies's Customer Loyalty score is rated right below Peloton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | ROBLOX | 89% |
![]() | Nintendo | 89% |
![]() | Netflix | 87% |
![]() | 87% | |
![]() | Spotify | 87% |
![]() | Apple | 86% |
![]() | Zoom Video Communications | 84% |
![]() | Peloton | 82% |
![]() | Palantir Technologies | 81% |
Palantir Technologies has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Palantir Technologies’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Military and Defense industry rated Palantir Technologies's product the highest. Reviewers from the Aerospace and Aviation industry rated Palantir Technologies the lowest at 3.1.
Palantir Technologies's Product Quality score was rated highest by customers ages 26-30, and rated lowest by African American/Black customers.
Male customers rated Palantir Technologies's Product Quality score 0.2 stars higher than Female customers.
Palantir Technologies's Product Quality score was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
African American/Black 2.3 | African American/Black | 2.3 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 5 | Other | 5 |
Palantir Technologies's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
31-35 3.4 | 31-35 | 3.4 |
36-40 4.8 | 36-40 | 4.8 |
41-45 4 | 41-45 | 4 |
51-55 4.3 | 51-55 | 4.3 |
Palantir Technologies's Product Quality score was rated the highest by customers who have used Palantir Technologies's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Palantir Technologies's Product Quality score was rated the highest by Military and Defense industry customers, and the lowest by Aerospace and Aviation industry customers.
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Compared to its competitors, Palantir Technologies's Product Quality score is rated right above Cognizant Technology Solutions, and is preceded by Tableau Software.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Tableau Software | 4/5 |
![]() | Palantir Technologies | 4/5 |
![]() | Cognizant Technology Solutions | 3.4/5 |
![]() | Mu Sigma | 2.9/5 |
![]() | Knowledgent | N/A |
![]() | i2 | N/A |
![]() | TransVoyant | N/A |
![]() | Maana | N/A |
In the Tech industry, Palantir Technologies's Product Quality score is rated right above ROBLOX, and is preceded by Peloton.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Nintendo | 4.4/5 |
![]() | Zoom Video Communications | 4.3/5 |
![]() | Apple | 4.3/5 |
![]() | Netflix | 4.2/5 |
![]() | Spotify | 4.2/5 |
![]() | 4.1/5 | |
![]() | Peloton | 4/5 |
![]() | Palantir Technologies | 4/5 |
![]() | ROBLOX | 4/5 |
Palantir Technologies has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Military and Defense industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Palantir Technologies.
Palantir Technologies's ROI score was rated highest by customers ages 26-30, and rated lowest by customers from the Aerospace and Aviation industry.
Female customers rated Palantir Technologies's ROI score 0.5 stars higher than Male customers.
Palantir Technologies's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
African American/Black 2.8 | African American/Black | 2.8 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 4.8 | Other | 4.8 |
Palantir Technologies's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
31-35 3.5 | 31-35 | 3.5 |
36-40 4 | 36-40 | 4 |
41-45 3.9 | 41-45 | 3.9 |
51-55 4 | 51-55 | 4 |
Palantir Technologies's ROI score was rated the highest by customers who have used Palantir Technologies's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Palantir Technologies's ROI score was rated the highest by Military and Defense industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, Palantir Technologies's ROI score is rated right above Cognizant Technology Solutions, and is preceded by Tableau Software.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Tableau Software | 3.9/5 |
![]() | Palantir Technologies | 3.8/5 |
![]() | Cognizant Technology Solutions | 3.5/5 |
![]() | Mu Sigma | 2.8/5 |
![]() | Knowledgent | N/A |
![]() | i2 | N/A |
![]() | TransVoyant | N/A |
![]() | Maana | N/A |
In the Tech industry, Palantir Technologies's ROI score is rated right above ROBLOX, and is preceded by Nintendo.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Zoom Video Communications | 4.1/5 |
![]() | 4/5 | |
![]() | Spotify | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Apple | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Palantir Technologies | 3.8/5 |
![]() | ROBLOX | 3.8/5 |
Palantir Technologies has an overall Customer Satisfaction score of 77 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Palantir Technologies's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by African American/Black customers.
Female customers rated Palantir Technologies's Customer Satisfaction score 23 points higher than Male customers.
Very Satisfied | 56% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 0% | |
Very Dissatisfied | 22% |
Very Satisfied | 60% | |
|---|---|---|
Satisfied | 30% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Palantir Technologies' Customer Satisfaction (CSAT) score was rated 89% according to Caucasian users and customers.
Palantir Technologies' Customer Satisfaction (CSAT) score was rated 34% according to African American/Black users and customers.
Palantir Technologies' Customer Satisfaction (CSAT) score was rated 83% according to Asian or Pacific Islander users and customers.
Palantir Technologies' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Palantir Technologies's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% | |||||||||||||||
| 31-35 | 60% | |||||||||||||||
| 36-40 | 100% | |||||||||||||||
| 41-45 | 100% |
Palantir Technologies's Customer Satisfaction score was rated the highest by customers who have used Palantir Technologies's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Palantir Technologies's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, Palantir Technologies's Customer Satisfaction score is rated right above Tableau Software.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Palantir Technologies | 77% |
![]() | Tableau Software | 64% |
![]() | Cognizant Technology Solutions | 64% |
![]() | Mu Sigma | 50% |
![]() | Knowledgent | 0% |
![]() | i2 | 0% |
![]() | TransVoyant | 0% |
![]() | Maana | 0% |
In the Tech industry, Palantir Technologies's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Nintendo | 88% |
![]() | Netflix | 85% |
![]() | Apple | 85% |
![]() | Spotify | 85% |
![]() | 81% | |
![]() | Palantir Technologies | 77% |
![]() | Zoom Video Communications | 74% |
![]() | ROBLOX | 73% |
![]() | Peloton | 64% |
Palantir Technologies has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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Palo Alto, CA 94301
http://www.palantir.com
(650) 473-9959
Palantir Technologies's Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers from the Aerospace and Aviation industry.
Female customers rated Palantir Technologies's Customer Service score 0.7 stars higher than Male customers.
Palantir Technologies's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
African American/Black 2.8 | African American/Black | 2.8 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4.8 | Other | 4.8 |
Palantir Technologies's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
31-35 3.5 | 31-35 | 3.5 |
36-40 4.1 | 36-40 | 4.1 |
41-45 4.2 | 41-45 | 4.2 |
51-55 4 | 51-55 | 4 |
Palantir Technologies's Customer Service score was rated the highest by customers who have used Palantir Technologies's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Palantir Technologies's Customer Service score was rated the highest by Military and Defense industry customers, and the lowest by Aerospace and Aviation industry customers.
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Compared to its competitors, Palantir Technologies's Customer Service score is rated right above Tableau Software.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Palantir Technologies | 3.9/5 |
![]() | Tableau Software | 3.7/5 |
![]() | Cognizant Technology Solutions | 3.5/5 |
![]() | Mu Sigma | 3.1/5 |
![]() | Knowledgent | N/A |
![]() | i2 | N/A |
![]() | TransVoyant | N/A |
![]() | Maana | N/A |
In the Tech industry, Palantir Technologies's Customer Service score is rated right above ROBLOX, and is preceded by Spotify.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Apple | 4.2/5 |
![]() | 4/5 | |
![]() | Zoom Video Communications | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Spotify | 4/5 |
![]() | Palantir Technologies | 3.9/5 |
![]() | ROBLOX | 3.6/5 |
Palantir Technologies has a 4.3/5 stars for its overall company culture rated by their employees

Palantir Technologies scored a 29 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Palantir Technologies would recommend the brand to a friend. ENPS measures how likely Palantir Technologies employees would recommend working at Palantir Technologies to a friend.
| 52% | Promoters |
|---|---|
| 25% | Passive |
| 23% | Detractors |
| 47% | Promoters |
|---|---|
| 18% | Passive |
| 35% | Detractors |
Palantir Technologies is ranked #271 in the Global Top 100 Brands. It ranks just behind Dove and just ahead of Ericsson.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
269 | ![]() | Oakley | ![]() | Luca Tait | Fashion and Beauty |
270 | ![]() | Dove | ![]() | Consumer Goods | |
271 | ![]() | Palantir Technologies | ![]() | Alex Karp | Tech |
272 | ![]() | Ericsson | ![]() | Borje Ekholm | Business and Consumer Services |
273 | ![]() | Ernst & Young (EY) | ![]() | Carmine Di Sibio | Business and Consumer Services |
274 | ![]() | Qualtrics | ![]() | Jason Maynard | Tech |
275 | ![]() | Fortinet | ![]() | Ken Xie | Tech |
Palantir Technologies is ranked #69 in the Tech Industry. It ranks just behind NetApp and just ahead of Qualtrics.
| RANK | COMPANY | Location | |
|---|---|---|---|
67 | ![]() | Red Hat | Raleigh, NC |
68 | ![]() | NetApp | Sunnyvale, CA |
69 | ![]() | Palantir Technologies | Palo Alto, CA |
70 | ![]() | Qualtrics | Provo, UT |
71 | ![]() | Fortinet | Sunnyvale, CA |
72 | ![]() | Sprout Social | Chicago, IL |
73 | ![]() | Sotheby's | New York City, NY |