-100
NPS
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Aprima Medical Software
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About Aprima Medical Software's Brand
Aprima Medical Software offers a fully integrated, single application, single database EHR/practice management solution. Among its major competitors, Aprima Medical Software is ranked in 2nd place for NPS while Texas Health Resources is 1st, and One Touch EMR is 3rd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Aprima Medical Software Ranking
- #2 / 3 of its competitors
Aprima Medical Software NPS
Aprima Medical Software's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Aprima Medical Software's customers would recommend using the product based on a scale of -100 to 100.
Aprima Medical Software Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Aprima Medical Software NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 -100 | Apr 2023 | -100 |
Jul 2023 -100 | Jul 2023 | -100 |
How Other Brands Compare
Aprima Medical Software is ranked second for NPS among its competitors. Texas Health Resources and One Touch EMR come in first and third.
Aprima Medical Software |  Texas Health Resources |  One Touch EMR | |
| Global Ranking | #- | #822 | #- |
| NPS | -100 | 40 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $1.75B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aprima Medical Software NPS vs. Competitors
Compared to its competitors, Aprima Medical Software's NPS is rated right below Texas Health Resources.
| COMPANY | NPS Score | |
|---|---|---|
| Texas Health Resources | 40 |
| Aprima Medical Software | -100 |
Aprima Medical Software Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Aprima Medical Software users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Aprima Medical Software Customer Loyalty vs. Competitors
Compared to its competitors, Aprima Medical Software's Customer Loyalty score is rated right above Texas Health Resources.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Aprima Medical Software | 100% |
| Texas Health Resources | 74% |
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Aprima Medical Software Product Quality
1.5/5
Aprima Medical Software has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Aprima Medical Software Product Information
Aprima Medical Software’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://aprima.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
SaaS
Aprima Medical Software Product Quality vs. Competitors
Compared to its competitors, Aprima Medical Software's Product Quality score is rated right below Texas Health Resources.
| COMPANY | Product Quality Score | |
|---|---|---|
| Texas Health Resources | 3.7/5 |
| Aprima Medical Software | 1.5/5 |
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Aprima Medical Software Pricing
Aprima Medical Software ROI & Value For Money
1.5/5
Aprima Medical Software has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Aprima Medical Software Pricing vs. Competitors
Compared to its competitors, Aprima Medical Software's ROI score is rated right below Texas Health Resources.
| COMPANY | Pricing Score | |
|---|---|---|
| Texas Health Resources | 3.7/5 |
| Aprima Medical Software | 1.5/5 |
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Aprima Medical Software Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aprima Medical Software Customer Satisfaction vs. Competitors
Compared to its competitors, Aprima Medical Software's Customer Satisfaction score is rated right below Texas Health Resources.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Texas Health Resources | 70% |
| Aprima Medical Software | 0% |
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Aprima Medical Software Customer Service
1.5/5
Aprima Medical Software has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Aprima Medical Software's Customer Service
Address
3330 Keller Springs, Suite 201, Carrollton, TX
Website
http://aprima.com/
Phone Number
2144668000
Aprima Medical Software Customer Service vs. Competitors
Compared to its competitors, Aprima Medical Software's Customer Service score is rated right below Texas Health Resources.
| COMPANY | Customer Service Score | |
|---|---|---|
| Texas Health Resources | 3.7/5 |
| Aprima Medical Software | 1.5/5 |
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