100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Assuras
Marketing or Exec? Claim Your Free Account
About Assuras' Brand
Assuras is a global management consulting firm focused on solving some of the most challenging and complex problems that face organizations Among its major competitors, Assuras is ranked in 1st place for NPS while BCG & Co. is 2nd, and McKinsey & Company is 3rd.
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.1/5
Customer Service
Assuras Ranking
- #1 / 4 of its competitors
Assuras NPS
Assuras's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Assuras's customers would recommend using the product based on a scale of -100 to 100.
Assuras Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Assuras NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
Feb 2023 100 | Feb 2023 | 100 |
How Other Brands Compare
Assuras is ranked first for NPS among its competitors. BCG & Co. and McKinsey & Company come in second and third, with Bain & Company coming in at #4.
Assuras |  McKinsey & Company |  Bain & Company |  BCG & Co. | |
| Global Ranking | #- | #400 | #- | #- |
| NPS | 100 | 20 | 15 | 49 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $244.24M | $1.00B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Assuras NPS vs. Competitors
Compared to its competitors, Assuras's NPS is rated right above BCG & Co..
| COMPANY | NPS Score | |
|---|---|---|
| Assuras | 100 |
| BCG & Co. | 49 |
| McKinsey & Company | 20 |
| Bain & Company | 15 |
Assuras Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Assuras users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Assuras Customer Loyalty vs. Competitors
Compared to its competitors, Assuras's Customer Loyalty score is rated right above Bain & Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Assuras | 83% |
| Bain & Company | 76% |
| McKinsey & Company | 74% |
| BCG & Co. | 65% |
Unlock Assuras Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Assuras Customer Loyalty vs. Competitors data and gain insights into your customers today.
Assuras Product Quality
4.1/5
Assuras has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Assuras' overall Product Quality score rated by its users and customers.
Assuras Product Information
Assuras’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://www.assuras.com/
- Company Size
- 11-50 Employees
Industry
Consulting
Assuras Product Quality vs. Competitors
Compared to its competitors, Assuras's Product Quality score is rated right above McKinsey & Company, and is preceded by BCG & Co..
| COMPANY | Product Quality Score | |
|---|---|---|
| Bain & Company | 4.3/5 |
| BCG & Co. | 4.2/5 |
| Assuras | 4.1/5 |
| McKinsey & Company | 4/5 |
Unlock Assuras Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Assuras Product Quality vs. Competitors data and gain insights into your customers today.
Assuras Pricing
Assuras ROI & Value For Money
4.1/5
Assuras has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Assuras' overall ROI score rated by its users and customers.
Assuras Pricing vs. Competitors
Compared to its competitors, Assuras's ROI score is rated right above Bain & Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Assuras | 4.1/5 |
| Bain & Company | 3.9/5 |
| McKinsey & Company | 3.8/5 |
| BCG & Co. | 3.7/5 |
Unlock Assuras ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Assuras ROI vs. Competitors data and gain insights into your customers today.
Assuras Customer Satisfaction (CSAT)
Assuras Customer Satisfaction (CSAT) Score
100 / 100
Assuras has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Assuras Customer Satisfaction vs. Competitors
Compared to its competitors, Assuras's Customer Satisfaction score is rated right above BCG & Co..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Assuras | 100% |
| BCG & Co. | 86% |
| Bain & Company | 82% |
| McKinsey & Company | 78% |
Unlock Assuras Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Assuras Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Assuras Customer Service
4.1/5
Assuras has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Assuras' overall Customer Service score rated by its users and customers.
About Assuras's Customer Service
Address
901 Main Street, Dallas, TX 75202
Website
https://www.assuras.com/
Phone Number
9177802338
Assuras's Social Links
Assuras Customer Service vs. Competitors
Compared to its competitors, Assuras's Customer Service score is rated right above Bain & Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Assuras | 4.1/5 |
| Bain & Company | 4.1/5 |
| McKinsey & Company | 3.9/5 |
| BCG & Co. | 3.8/5 |
Unlock Assuras Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Assuras Customer Service vs. Competitors data and gain insights into your customers today.
Assuras as an Employer
4.6/5
Assuras has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Assuras scored a 100 for Net Promoter Score and a 88 for Employee Net Promoter Score. NPS gauges how likely a customer of Assuras would recommend the brand to a friend. ENPS measures how likely Assuras employees would recommend working at Assuras to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
88
eNPS Score
| 92% | Promoters |
|---|---|
| 4% | Passive |
| 4% | Detractors |
