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NPS
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Athos
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About Athos' Brand
Athos offers workout clothing fully integrated with wearable technology and capable of tracking heart rates, breathing levels, and more. Among its major competitors, Athos is ranked in 2nd place for NPS while HealthifyMe is 1st, and Fitbit is 3rd.Their current valuation is $150.00M
Brand at a Glance
68%
Customer Loyalty
3.2/5
Product Quality
2.2/5
Pricing
2.2/5
Customer Service
Athos Ranking
- #2 / 4 of its competitors
Athos NPS
Athos's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Athos's customers would recommend using the product based on a scale of -100 to 100.
Athos Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Athos NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 100 | May 2021 | 100 |
Jul 2025 0 | Jul 2025 | 0 |
How Other Brands Compare
Athos is ranked second for NPS among its competitors. HealthifyMe and Fitbit come in first and third, with Heddoko coming in at #4. Among those competitors, it is the third most valued company behind Fitbit.
Athos |  Fitbit |  HealthifyMe |  Heddoko | |
| Global Ranking | #- | #375 | #- | #- |
| NPS | 0 | -35 | 100 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $150.00M | $1.72B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Athos NPS vs. Competitors
Compared to its competitors, Athos's NPS is rated right above Fitbit, and is preceded by HealthifyMe.
| COMPANY | NPS Score | |
|---|---|---|
| HealthifyMe | 100 |
| Athos | 0 |
| Fitbit | -35 |
Athos Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Athos users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Athos Customer Loyalty vs. Competitors
Compared to its competitors, Athos's Customer Loyalty score is rated right below Fitbit.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| HealthifyMe | 100% |
| Fitbit | 74% |
| Athos | 68% |
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VS
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Athos Product Quality
3.2/5
Athos has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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Athos Product Information
Athos’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://liveathos.com
- Company Size
- 11-50 Employees
Industry
Tech
Fashion and Beauty
Hardware and Devices
Healthcare
Sports & Entertainment
Athos Product Quality vs. Competitors
Compared to its competitors, Athos's Product Quality score is rated right above Fitbit, and is preceded by HealthifyMe.
| COMPANY | Product Quality Score | |
|---|---|---|
| HealthifyMe | 5/5 |
| Athos | 3.2/5 |
| Fitbit | 2.6/5 |
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Athos Pricing
Athos ROI & Value For Money
2.2/5
Athos has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Athos Pricing vs. Competitors
Compared to its competitors, Athos's ROI score is rated right below Fitbit.
| COMPANY | Pricing Score | |
|---|---|---|
| HealthifyMe | 5/5 |
| Fitbit | 2.4/5 |
| Athos | 2.2/5 |
Unlock Athos ROI vs. Competitors Data
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Athos Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Athos Customer Satisfaction vs. Competitors
Compared to its competitors, Athos's Customer Satisfaction score is rated right below HealthifyMe.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fitbit | 32% |
| HealthifyMe | 0% |
| Athos | 0% |
Unlock Athos Customer Satisfaction vs. Competitors Data
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Athos Customer Service
2.2/5
Athos has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
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About Athos's Customer Service
Address
201 Arch St, Redwood City, CA
Website
http://liveathos.com
Phone Number
<<not-applicable>>
Athos Customer Service vs. Competitors
Compared to its competitors, Athos's Customer Service score is rated right above Fitbit, and is preceded by HealthifyMe.
| COMPANY | Customer Service Score | |
|---|---|---|
| HealthifyMe | 5/5 |
| Athos | 2.2/5 |
| Fitbit | 2.2/5 |
Unlock Athos Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Athos Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Athos scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Athos would recommend the brand to a friend. ENPS measures how likely Athos employees would recommend working at Athos to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
