-100
NPS
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Autolist
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About Autolist's Brand
Autolist is an automotive search engine. Among its major competitors, Autolist is ranked in 3rd place for NPS while CarGurus is 1st, and Zimmber is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Autolist Ranking
- #3 / 4 of its competitors
Autolist NPS
Autolist's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Autolist's customers would recommend using the product based on a scale of -100 to 100.
Autolist Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Autolist NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 -100 | Dec 2020 | -100 |
How Other Brands Compare
Autolist is ranked third for NPS among its competitors. CarGurus and Zimmber come in first and second, with Carsoup coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Autolist Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Autolist users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Autolist Customer Loyalty vs. Competitors
Compared to its competitors, Autolist's Customer Loyalty score is rated right above Zimmber, and is preceded by CarGurus.
Unlock Autolist Customer Loyalty vs. Competitors Data
VS
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Autolist Product Quality
1.5/5
Autolist has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Autolist Product Information
Autolist’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.autolist.com/
- Company Size
- 1-10 Employees
Industry
Tech
Marketplaces
SaaS
Travel
Autolist Product Quality vs. Competitors
Compared to its competitors, Autolist's Product Quality score is rated right above Zimmber, and is preceded by CarGurus.
Unlock Autolist Product Quality vs. Competitors Data
VS
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Autolist Pricing
Autolist ROI & Value For Money
1.5/5
Autolist has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Autolist's overall ROI score rated by its users and customers.
Autolist Pricing vs. Competitors
Compared to its competitors, Autolist's ROI score is rated right above Zimmber, and is preceded by CarGurus.
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Autolist Customer Service
1.5/5
Autolist has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Autolist's Customer Service
Address
500 3rd St, Ste 555, San Francisco, CA
Website
https://www.autolist.com/
Autolist Customer Service vs. Competitors
Compared to its competitors, Autolist's Customer Service score is rated right above Zimmber, and is preceded by CarGurus.
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Autolist as an Employer
4.6/5
Autolist has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Autolist scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Autolist would recommend the brand to a friend. ENPS measures how likely Autolist employees would recommend working at Autolist to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
