0
NPS
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Bank of Commerce
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About Bank of Commerce's Brand
Provider of banking products and services. The company offers deposit and cash management products, corporate banking, consumer banking and credit card services. It also provides trade and remittances, treasury and trust services. Among its major competitors, Bank of Commerce is ranked in 2nd place for NPS while FirstBank is 1st, and KeyBanc Capital Markets is 3rd.
Bank of Commerce Ranking
- #2 / 3 of its competitors
Bank of Commerce NPS
Bank of Commerce's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Bank of Commerce's customers would recommend using the product based on a scale of -100 to 100.
Bank of Commerce Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Bank of Commerce NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 0 | Jun 2021 | 0 |
How Other Brands Compare
Bank of Commerce is ranked second for NPS among its competitors. FirstBank and KeyBanc Capital Markets come in first and third.
Bank of Commerce |  FirstBank |  KeyBanc Capital Markets | |
| Global Ranking | #- | #864 | #- |
| NPS | 0 | 17 | - |
| Valuation Updated every 24 hours for public companies | - | $136.39M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bank of Commerce NPS vs. Competitors
Compared to its competitors, Bank of Commerce's NPS is rated right above KeyBanc Capital Markets, and is preceded by FirstBank.
| COMPANY | NPS Score | |
|---|---|---|
| FirstBank | 17 |
| Bank of Commerce | 0 |
| KeyBanc Capital Markets | N/A |
