50
NPS
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Bant.io
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About Bant.io's Brand
bant.io was founded in 2015 to help businesses succeed by solving real-world problems through technology and data-backed methodology. Since then, we have helped thousands of companies generate leads for their business and, more importantly, augment their sales team to work 10x more efficiently. As sales, marketing, and business strategies evolve, we continue to keep our processes nimble to adapt and stay ahead of market changes and technological trends. We analyze data from past and current campaigns, spend hours a day listening to our customer’s feedback and needs, and invest in our people and tools - all to ensure we’re bringing the most effective and efficient solutions to our customers. Among its major competitors, Bant.io is ranked in 1st place for NPS while Gong.io is 2nd.
Brand at a Glance
83%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Bant.io Ranking
- #1 / 2 of its competitors
Bant.io NPS
Bant.io's Net Promoter Score (NPS) is a 50 with 75% Promoters, 0% Passives, and 25% Detractors. Net Promoter Score tracks whether Bant.io's customers would recommend using the product based on a scale of -100 to 100.
Bant.io Overall NPS
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
Bant.io NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 100 | Nov 2021 | 100 |
May 2022 100 | May 2022 | 100 |
Jul 2023 50 | Jul 2023 | 50 |
How Other Brands Compare
Bant.io is ranked first for NPS among its competitors. Gong.io comes in second.
Bant.io |  Gong.io | |
| Global Ranking | #- | #785 |
| NPS | 50 | 40 |
| Valuation Updated every 24 hours for public companies | - | $400.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bant.io Customer Reviews
Out of the 2 Bant.io customer reviews 2 were positive and 0 were constructive. Bant.io customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Bant.io Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Bant.io users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Bant.io Customer Loyalty vs. Competitors
Compared to its competitors, Bant.io's Customer Loyalty score is rated right above Gong.io.
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Bant.io Product Quality
3.7/5
Bant.io has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Bant.io Product Information
Bant.io’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- https://bant.io/
- Company Size
- 51-200 Employees
Industry
Tech
AI, Big Data and Analytics
Business Services
SaaS
Bant.io Product Quality vs. Competitors
Compared to its competitors, Bant.io's Product Quality score is rated right below Gong.io.
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Bant.io Pricing
Bant.io ROI & Value For Money
3.7/5
Bant.io has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Bant.io Pricing vs. Competitors
Compared to its competitors, Bant.io's ROI score is rated right below Gong.io.
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Bant.io Customer Satisfaction (CSAT)
Bant.io Customer Satisfaction (CSAT) Score
75 / 100
Bant.io has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bant.io Customer Satisfaction vs. Competitors
Compared to its competitors, Bant.io's Customer Satisfaction score is rated right below Gong.io.
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Bant.io Customer Service
3.7/5
Bant.io has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Bant.io's Customer Service
Address
142 Cromwell Road, Kensington, SW7 4EF London, UK, United Kingdom
Website
https://bant.io/
Phone Number
+44 (0) 203 0954 931
Bant.io's Social Links
Bant.io Customer Service vs. Competitors
Compared to its competitors, Bant.io's Customer Service score is rated right below Gong.io.
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Bant.io as an Employer
4.5/5
Bant.io has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bant.io scored a 50 for Net Promoter Score and a 71 for Employee Net Promoter Score. NPS gauges how likely a customer of Bant.io would recommend the brand to a friend. ENPS measures how likely Bant.io employees would recommend working at Bant.io to a friend.
Net Promoter Score
50
NPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
71
eNPS Score
| 71% | Promoters |
|---|---|
| 29% | Passive |
| 0% | Detractors |
