100
NPS
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Bloomberg TV
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About Bloomberg TV's Brand
Watch Bloomberg TV online, the 24-hour business & financial live television network. Among its major competitors, Bloomberg TV is ranked in 1st place for NPS while CNBC is 2nd, and foxnews.com is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Bloomberg TV Ranking
- #1 / 3 of its competitors
Bloomberg TV NPS
Bloomberg TV's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Bloomberg TV's customers would recommend using the product based on a scale of -100 to 100.
Bloomberg TV Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Bloomberg TV NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
How Other Brands Compare
Bloomberg TV is ranked first for NPS among its competitors. CNBC and foxnews.com come in second and third.
Bloomberg TV |  CNBC | foxnews.com | |
| Global Ranking | #- | #713 | #- |
| NPS | 100 | 2 | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bloomberg TV NPS vs. Competitors
Compared to its competitors, Bloomberg TV's NPS is rated right above CNBC.
| COMPANY | NPS Score | |
|---|---|---|
| Bloomberg TV | 100 |
| CNBC | 2 |
Bloomberg TV Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Bloomberg TV users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bloomberg TV Customer Loyalty vs. Competitors
Compared to its competitors, Bloomberg TV's Customer Loyalty score is rated right above CNBC.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Bloomberg TV | 100% |
| CNBC | 77% |
Unlock Bloomberg TV Customer Loyalty vs. Competitors Data
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Bloomberg TV Product Quality
5/5
Bloomberg TV has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Bloomberg TV Product Information
Bloomberg TV’s product quality score is a 5 out of 5 as rated by its users and customers.
Industry
Tech
AdTech
Business Services
Content
Media
Sports & Entertainment
Bloomberg TV Product Quality vs. Competitors
Compared to its competitors, Bloomberg TV's Product Quality score is rated right above CNBC.
| COMPANY | Product Quality Score | |
|---|---|---|
| Bloomberg TV | 5/5 |
| CNBC | 3.5/5 |
Unlock Bloomberg TV Product Quality vs. Competitors Data
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Bloomberg TV Pricing
Bloomberg TV ROI & Value For Money
5/5
Bloomberg TV has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Bloomberg TV Pricing vs. Competitors
Compared to its competitors, Bloomberg TV's ROI score is rated right above CNBC.
| COMPANY | Pricing Score | |
|---|---|---|
| Bloomberg TV | 5/5 |
| CNBC | 3.1/5 |
Unlock Bloomberg TV ROI vs. Competitors Data
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Bloomberg TV Customer Satisfaction (CSAT)
Bloomberg TV Customer Satisfaction (CSAT) Score
100 / 100
Bloomberg TV has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bloomberg TV Customer Satisfaction vs. Competitors
Compared to its competitors, Bloomberg TV's Customer Satisfaction score is rated right above CNBC.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Bloomberg TV | 100% |
| CNBC | 60% |
Unlock Bloomberg TV Customer Satisfaction vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Bloomberg TV Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Bloomberg TV Customer Service
5/5
Bloomberg TV has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Bloomberg TV's Customer Service
Website
http://www.bloomberg.com/company/
Bloomberg TV Customer Service vs. Competitors
Compared to its competitors, Bloomberg TV's Customer Service score is rated right above CNBC.
| COMPANY | Customer Service Score | |
|---|---|---|
| Bloomberg TV | 5/5 |
| CNBC | 3.1/5 |
Unlock Bloomberg TV Customer Service vs. Competitors Data
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