

Among its major competitors, Core Health & Fitness, LLC is ranked in 1st place for NPS while Planet Fitness is 2nd.
Core Health & Fitness, LLC's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Core Health & Fitness, LLC's customers would recommend using the product based on a scale of -100 to 100.
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2022 0 | Aug 2022 | 0 |
May 2026 0 | May 2026 | 0 |
Core Health & Fitness, LLC is ranked first for NPS among its competitors. Planet Fitness comes in second.
![]() Core Health & Fitness, LLC | ![]() Planet Fitness | |
| Global Ranking | #- | #433 |
| NPS | 0 | -31 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $6.52B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Core Health & Fitness, LLC's NPS is rated right above Planet Fitness.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Core Health & Fitness, LLC | 0 |
![]() | Planet Fitness | -31 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Core Health & Fitness, LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Compared to its competitors, Core Health & Fitness, LLC's Customer Loyalty score is rated right above Planet Fitness.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Core Health & Fitness, LLC | 100% |
![]() | Planet Fitness | 77% |
Core Health & Fitness, LLC has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Core Health & Fitness, LLC’s product quality score is a 4.5 out of 5 as rated by its users and customers.
Compared to its competitors, Core Health & Fitness, LLC's Product Quality score is rated right above Planet Fitness.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Core Health & Fitness, LLC | 4.5/5 |
![]() | Planet Fitness | 2.6/5 |
Core Health & Fitness, LLC has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Compared to its competitors, Core Health & Fitness, LLC's ROI score is rated right above Planet Fitness.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Core Health & Fitness, LLC | 4.2/5 |
![]() | Planet Fitness | 2.7/5 |
Core Health & Fitness, LLC has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Compared to its competitors, Core Health & Fitness, LLC's Customer Satisfaction score is rated right above Planet Fitness.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Core Health & Fitness, LLC | 100% |
![]() | Planet Fitness | 38% |
Core Health & Fitness, LLC has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
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Compared to its competitors, Core Health & Fitness, LLC's Customer Service score is rated right above Planet Fitness.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Core Health & Fitness, LLC | 2.7/5 |
![]() | Planet Fitness | 2.3/5 |
Core Health & Fitness, LLC scored a 0 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Core Health & Fitness, LLC would recommend the brand to a friend. ENPS measures how likely Core Health & Fitness, LLC employees would recommend working at Core Health & Fitness, LLC to a friend.
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |