100
NPS
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Crunchy Data
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About Crunchy Data's Brand
Crunchy Data is a leading provider of trusted open source PostgreSQL and enterprise PostgreSQL support, technology and training. Among its major competitors, Crunchy Data is ranked in 1st place for NPS while MongoDB, Inc. is 2nd, and Citus Data is 3rd.
Crunchy Data Ranking
- #1 / 4 of its competitors
Crunchy Data NPS
Crunchy Data's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Crunchy Data's customers would recommend using the product based on a scale of -100 to 100.
Crunchy Data Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Crunchy Data NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 100 | Aug 2022 | 100 |
How Other Brands Compare
Crunchy Data is ranked first for NPS among its competitors. MongoDB, Inc. and Citus Data come in second and third, with C2S Consulting Group coming in at #4.
Crunchy Data |  MongoDB, Inc. |  Citus Data |  C2S Consulting Group | |
| Global Ranking | #- | #538 | #- | #- |
| NPS | 100 | 40 | - | - |
| Valuation Updated every 24 hours for public companies | - | $17.76B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Crunchy Data NPS vs. Competitors
Compared to its competitors, Crunchy Data's NPS is rated right above MongoDB, Inc..
| COMPANY | NPS Score | |
|---|---|---|
| Crunchy Data | 100 |
| MongoDB, Inc. | 40 |
| C2S Consulting Group | N/A |
Consumer vs. Employees
Crunchy Data scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Crunchy Data would recommend the brand to a friend. ENPS measures how likely Crunchy Data employees would recommend working at Crunchy Data to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
