0
NPS
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Devialet
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About Devialet's Brand
Manufacturer of audio equipment. The company is the creator of an amplifier for the consumer market that combines digital and analog technologies. Among its major competitors, Devialet is ranked in 2nd place for NPS while Blue Microphones is 1st, and Sonos is 3rd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
2.5/5
Customer Service
Devialet Ranking
- #2 / 4 of its competitors
Devialet NPS
Devialet's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Devialet's customers would recommend using the product based on a scale of -100 to 100.
Devialet Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Devialet NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 0 | Nov 2020 | 0 |
How Other Brands Compare
Devialet is ranked second for NPS among its competitors. Blue Microphones and Sonos come in first and third, with Boombotix coming in at #4.
Devialet |  Sonos |  Blue Microphones |  Boombotix | |
| Global Ranking | #- | #161 | #- | #- |
| NPS | 0 | -43 | 0 | - |
| Valuation Updated every 24 hours for public companies | - | $4.41B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Devialet NPS vs. Competitors
Compared to its competitors, Devialet's NPS is rated right above Naim Audio, and is preceded by Blue Microphones.
| COMPANY | NPS Score | |
|---|---|---|
| Blue Microphones | 0 |
| Devialet | 0 |
 | Naim Audio | N/A |
| Sonos | -43 |
Devialet Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Devialet users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Devialet Customer Loyalty vs. Competitors
Compared to its competitors, Devialet's Customer Loyalty score is rated right above Sonos.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Devialet | 100% |
| Sonos | 80% |
| Blue Microphones | N/A |
| Naim Audio | N/A |
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Devialet Product Quality
2.5/5
Devialet has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Devialet Product Information
Devialet’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- en.devialet.com
- Company Size
- 201-500 Employees
Devialet Product Quality vs. Competitors
Compared to its competitors, Devialet's Product Quality score is rated right above Sonos.
| COMPANY | Product Quality Score | |
|---|---|---|
| Devialet | 2.5/5 |
| Sonos | 2.2/5 |
| Blue Microphones | N/A |
| Naim Audio | N/A |
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Devialet Pricing
Devialet ROI & Value For Money
4/5
Devialet has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Devialet Pricing vs. Competitors
Compared to its competitors, Devialet's ROI score is rated right above Sonos.
| COMPANY | Pricing Score | |
|---|---|---|
| Devialet | 4/5 |
| Sonos | 2/5 |
| Blue Microphones | N/A |
| Naim Audio | N/A |
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Devialet Customer Service
2.5/5
Devialet has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Devialet's Customer Service
Address
, Paris, 75002 France
Website
en.devialet.com
Devialet Customer Service vs. Competitors
Compared to its competitors, Devialet's Customer Service score is rated right above Sonos.
| COMPANY | Customer Service Score | |
|---|---|---|
| Devialet | 2.5/5 |
| Sonos | 1.9/5 |
| Blue Microphones | N/A |
| Naim Audio | N/A |
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Consumer vs. Employees
Devialet scored a 0 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Devialet would recommend the brand to a friend. ENPS measures how likely Devialet employees would recommend working at Devialet to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
