100
NPS
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Droisys
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About Droisys' Brand
Technology, Profitability, Success Among its major competitors, Droisys is ranked in 1st place for NPS while Infosys is 2nd, and Sookasa is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Droisys Ranking
- #1 / 4 of its competitors
Droisys NPS
Droisys's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Droisys's customers would recommend using the product based on a scale of -100 to 100.
Droisys Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Droisys NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
Apr 2023 100 | Apr 2023 | 100 |
How Other Brands Compare
Droisys is ranked first for NPS among its competitors. Infosys and Sookasa come in second and third, with AppDome coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Droisys Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Droisys users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Droisys Customer Loyalty vs. Competitors
Compared to its competitors, Droisys's Customer Loyalty score is rated right above Infosys.
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Droisys Product Quality
5/5
Droisys has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Droisys Product Information
Droisys’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.droisys.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
Mobile App
Droisys Product Quality vs. Competitors
Compared to its competitors, Droisys's Product Quality score is rated right above Infosys.
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Droisys Pricing
Droisys ROI & Value For Money
5/5
Droisys has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Droisys Pricing vs. Competitors
Compared to its competitors, Droisys's ROI score is rated right above Infosys.
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Droisys Customer Satisfaction (CSAT)
Droisys Customer Satisfaction (CSAT) Score
100 / 100
Droisys has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Droisys Customer Satisfaction vs. Competitors
Compared to its competitors, Droisys's Customer Satisfaction score is rated right above Infosys.
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Droisys Customer Service
5/5
Droisys has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Droisys's Customer Service
Address
4800 Patrick Henry Dr, Santa Clara, CA 95054
Website
http://www.droisys.com
Phone Number
408-874-8333
Droisys's Social Links
Droisys Customer Service vs. Competitors
Compared to its competitors, Droisys's Customer Service score is rated right above Infosys.
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Droisys as an Employer
4.6/5
Droisys has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Droisys scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Droisys would recommend the brand to a friend. ENPS measures how likely Droisys employees would recommend working at Droisys to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
