100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
EdgeRock Technologies
Marketing or Exec? Claim Your Free Account
About EdgeRock Technologies' Brand
EdgeRock Technologies is an ERP staff augmentation firm. Among its major competitors, EdgeRock Technologies is ranked in 1st place for NPS while Korn Ferry is 2nd, and Entelo is 3rd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
EdgeRock Technologies Ranking
- #1 / 4 of its competitors
EdgeRock Technologies NPS
EdgeRock Technologies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether EdgeRock Technologies's customers would recommend using the product based on a scale of -100 to 100.
EdgeRock Technologies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
EdgeRock Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
How Other Brands Compare
EdgeRock Technologies is ranked first for NPS among its competitors. Korn Ferry and Entelo come in second and third, with Panorama Consulting Solutions coming in at #4.
EdgeRock Technologies |  Korn Ferry |  Entelo |  Panorama Consulting Solutions | |
| Global Ranking | #- | #547 | #- | #- |
| NPS | 100 | 6 | - | - |
| Valuation Updated every 24 hours for public companies | - | $3.05B | $100.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
EdgeRock Technologies NPS vs. Competitors
Compared to its competitors, EdgeRock Technologies's NPS is rated right above Korn Ferry.
| COMPANY | NPS Score | |
|---|---|---|
| EdgeRock Technologies | 100 |
| Korn Ferry | 6 |
| Entelo | N/A |
| Panorama Consulting Solutions | N/A |
EdgeRock Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of EdgeRock Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
EdgeRock Technologies Customer Loyalty vs. Competitors
Compared to its competitors, EdgeRock Technologies's Customer Loyalty score is rated right above Korn Ferry.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| EdgeRock Technologies | 100% |
| Korn Ferry | 69% |
| Entelo | N/A |
| Panorama Consulting Solutions | N/A |
Unlock EdgeRock Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full EdgeRock Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
EdgeRock Technologies Product Quality
4/5
EdgeRock Technologies has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock EdgeRock Technologies' overall Product Quality score rated by its users and customers.
EdgeRock Technologies Product Information
EdgeRock Technologies’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.edgerock.com/
- Company Size
- 51-200 Employees
Industry
Tech
Professional Services
Business Services
EdgeRock Technologies Product Quality vs. Competitors
Compared to its competitors, EdgeRock Technologies's Product Quality score is rated right above Korn Ferry.
| COMPANY | Product Quality Score | |
|---|---|---|
| EdgeRock Technologies | 4/5 |
| Korn Ferry | 3.5/5 |
| Entelo | N/A |
| Panorama Consulting Solutions | N/A |
Unlock EdgeRock Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full EdgeRock Technologies Product Quality vs. Competitors data and gain insights into your customers today.
EdgeRock Technologies Pricing
EdgeRock Technologies ROI & Value For Money
4/5
EdgeRock Technologies has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock EdgeRock Technologies' overall ROI score rated by its users and customers.
EdgeRock Technologies Pricing vs. Competitors
Compared to its competitors, EdgeRock Technologies's ROI score is rated right above Korn Ferry.
| COMPANY | Pricing Score | |
|---|---|---|
| EdgeRock Technologies | 4/5 |
| Korn Ferry | 3.3/5 |
| Entelo | N/A |
| Panorama Consulting Solutions | N/A |
Unlock EdgeRock Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full EdgeRock Technologies ROI vs. Competitors data and gain insights into your customers today.
EdgeRock Technologies Customer Satisfaction (CSAT)
EdgeRock Technologies Customer Satisfaction (CSAT) Score
100 / 100
EdgeRock Technologies has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
EdgeRock Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, EdgeRock Technologies's Customer Satisfaction score is rated right above Korn Ferry.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| EdgeRock Technologies | 100% |
| Korn Ferry | 67% |
| Entelo | 0% |
| Panorama Consulting Solutions | 0% |
Unlock EdgeRock Technologies Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full EdgeRock Technologies Customer Satisfaction vs. Competitors data and gain insights into your customers today.
EdgeRock Technologies Customer Service
4/5
EdgeRock Technologies has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock EdgeRock Technologies' overall Customer Service score rated by its users and customers.
About EdgeRock Technologies's Customer Service
Address
260 Franklin Street, 11th Floor, Boston, MA 02110
Website
http://www.edgerock.com/
Phone Number
617-412-4300
EdgeRock Technologies Customer Service vs. Competitors
Compared to its competitors, EdgeRock Technologies's Customer Service score is rated right above Korn Ferry.
| COMPANY | Customer Service Score | |
|---|---|---|
| EdgeRock Technologies | 4/5 |
| Korn Ferry | 3.4/5 |
| Entelo | N/A |
| Panorama Consulting Solutions | N/A |
Unlock EdgeRock Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full EdgeRock Technologies Customer Service vs. Competitors data and gain insights into your customers today.
