100
NPS
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Elbit Systems Ltd.
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About Elbit Systems Ltd. Brand
"Elbit develops, manufactures and integrates defense electronic and electro-optic systems." Among its major competitors, Elbit Systems Ltd. is ranked in 1st place for NPS while BAE Systems is 2nd, and Rafael Vinoly Architects is 3rd.Their current market cap is $9.35B
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Elbit Systems Ltd. Ranking
- #1 / 4 of its competitors
Elbit Systems Ltd. NPS
Elbit Systems Ltd.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Elbit Systems Ltd.'s customers would recommend using the product based on a scale of -100 to 100.
Elbit Systems Ltd. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Elbit Systems Ltd. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 100 | Jun 2024 | 100 |
How Other Brands Compare
Elbit Systems Ltd. is ranked first for NPS among its competitors. BAE Systems and Rafael Vinoly Architects come in second and third, with ELTA Systems coming in at #4. Among those competitors, it is the second most valued company behind BAE Systems.
Elbit Systems Ltd. |  BAE Systems |  Rafael Vinoly Architects |  ELTA Systems | |
| Global Ranking | #- | #540 | #- | #- |
| NPS | 100 | 17 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $9.35B | $126.78B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Elbit Systems Ltd. NPS vs. Competitors
Compared to its competitors, Elbit Systems Ltd.'s NPS is rated right above BAE Systems.
| COMPANY | NPS Score | |
|---|---|---|
| Elbit Systems Ltd. | 100 |
| BAE Systems | 17 |
| Rafael Vinoly Architects | N/A |
Elbit Systems Ltd. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Elbit Systems Ltd. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Elbit Systems Ltd. Customer Loyalty vs. Competitors
Compared to its competitors, Elbit Systems Ltd.'s Customer Loyalty score is rated right above BAE Systems.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Elbit Systems Ltd. | 100% |
| BAE Systems | 72% |
| Rafael Vinoly Architects | N/A |
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Elbit Systems Ltd. Product Quality
5/5
Elbit Systems Ltd. has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Elbit Systems Ltd. Product Information
Elbit Systems Ltd.’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://elbitsystems.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Aerospace and Aviation
Enterprise
Elbit Systems Ltd. Product Quality vs. Competitors
Compared to its competitors, Elbit Systems Ltd.'s Product Quality score is rated right above BAE Systems.
| COMPANY | Product Quality Score | |
|---|---|---|
| Elbit Systems Ltd. | 5/5 |
| BAE Systems | 3.8/5 |
| Rafael Vinoly Architects | N/A |
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Elbit Systems Ltd. Pricing
Elbit Systems Ltd. ROI & Value For Money
5/5
Elbit Systems Ltd. has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Elbit Systems Ltd. Pricing vs. Competitors
Compared to its competitors, Elbit Systems Ltd.'s ROI score is rated right above BAE Systems.
| COMPANY | Pricing Score | |
|---|---|---|
| Elbit Systems Ltd. | 5/5 |
| BAE Systems | 3.7/5 |
| Rafael Vinoly Architects | N/A |
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Elbit Systems Ltd. Customer Satisfaction (CSAT)
Elbit Systems Ltd. Customer Satisfaction (CSAT) Score
100 / 100
Elbit Systems Ltd. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Elbit Systems Ltd. Customer Satisfaction vs. Competitors
Compared to its competitors, Elbit Systems Ltd.'s Customer Satisfaction score is rated right above BAE Systems.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Elbit Systems Ltd. | 100% |
| BAE Systems | 72% |
| Rafael Vinoly Architects | 0% |
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Elbit Systems Ltd. Customer Service
5/5
Elbit Systems Ltd. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Elbit Systems Ltd.'s Customer Service
Website
http://elbitsystems.com/
Elbit Systems Ltd. Customer Service vs. Competitors
Compared to its competitors, Elbit Systems Ltd.'s Customer Service score is rated right above BAE Systems.
| COMPANY | Customer Service Score | |
|---|---|---|
| Elbit Systems Ltd. | 5/5 |
| BAE Systems | 3.7/5 |
| Rafael Vinoly Architects | N/A |
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Consumer vs. Employees
Elbit Systems Ltd. scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Elbit Systems Ltd. would recommend the brand to a friend. ENPS measures how likely Elbit Systems Ltd. employees would recommend working at Elbit Systems Ltd. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
