

Fastsigns provides custom sign and graphics products. Among its major competitors, FASTSIGNS International, Inc. is ranked in 1st place for NPS while FedEx is 2nd, and AlphaGraphics is 3rd.
FASTSIGNS International, Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether FASTSIGNS International, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
May 2022 100 | May 2022 | 100 |
FASTSIGNS International, Inc. is ranked first for NPS among its competitors. FedEx and AlphaGraphics come in second and third, with Sign-A-Rama coming in at #4.
![]() FASTSIGNS International, Inc. | ![]() FedEx | ![]() AlphaGraphics | ![]() Sign-A-Rama | |
| Global Ranking | #- | #95 | #- | #- |
| NPS | 100 | 19 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $57.73B | - | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, FASTSIGNS International, Inc.'s NPS is rated right above FedEx.
| COMPANY | NPS Score | |
|---|---|---|
![]() | FASTSIGNS International, Inc. | 100 |
![]() | FedEx | 19 |
![]() | Sign-A-Rama | N/A |
![]() | Signs By Tomorrow | N/A |
FASTSIGNS International, Inc. scored a 100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of FASTSIGNS International, Inc. would recommend the brand to a friend. ENPS measures how likely FASTSIGNS International, Inc. employees would recommend working at FASTSIGNS International, Inc. to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |