100
NPS
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Fintrax Group Holdings
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About Fintrax Group Holdings' Brand
Fintrax Group is one of the world’s leading Tax Free shopping, Dynamic Currency Conversion. Among its major competitors, Fintrax Group Holdings is ranked in 1st place for NPS while Visa is 2nd, and Cardtronics is 3rd.
Fintrax Group Holdings Ranking
- #1 / 3 of its competitors
Fintrax Group Holdings NPS
Fintrax Group Holdings's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Fintrax Group Holdings's customers would recommend using the product based on a scale of -100 to 100.
Fintrax Group Holdings Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Fintrax Group Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Fintrax Group Holdings is ranked first for NPS among its competitors. Visa and Cardtronics come in second and third.
Fintrax Group Holdings |  Visa |  Cardtronics | |
| Global Ranking | #- | #65 | #- |
| NPS | 100 | 32 | 12 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $485.94B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fintrax Group Holdings NPS vs. Competitors
Compared to its competitors, Fintrax Group Holdings's NPS is rated right above Visa.
| COMPANY | NPS Score | |
|---|---|---|
| Fintrax Group Holdings | 100 |
| Visa | 32 |
| Cardtronics | 12 |
Fintrax Group Holdings as an Employer
Consumer vs. Employees
Fintrax Group Holdings scored a 100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Fintrax Group Holdings would recommend the brand to a friend. ENPS measures how likely Fintrax Group Holdings employees would recommend working at Fintrax Group Holdings to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
