-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Four Mine
Marketing or Exec? Claim Your Free Account
About Four Mine's Brand
Online jewelry store that offers an exclusive free ring Home Preview and marries the best of online and offline engagement ring shopping. Among its major competitors, Four Mine is ranked in 3rd place for NPS while Gucci is 1st, and Blue Nile is 2nd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Four Mine Ranking
- #3 / 4 of its competitors
Four Mine NPS
Four Mine's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Four Mine's customers would recommend using the product based on a scale of -100 to 100.
Four Mine Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Four Mine NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -100 | Jul 2023 | -100 |
How Other Brands Compare
Four Mine is ranked third for NPS among its competitors. Gucci and Blue Nile come in first and second, with CHARLES & COLVARD LTD coming in at #4.
Four Mine |  Gucci |  CHARLES & COLVARD LTD |  Blue Nile | |
| Global Ranking | #- | #52 | #- | #- |
| NPS | -100 | 31 | - | -47 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | - | $85.56M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Four Mine NPS vs. Competitors
Compared to its competitors, Four Mine's NPS is rated right below Blue Nile.
| COMPANY | NPS Score | |
|---|---|---|
| Gucci | 31 |
| CHARLES & COLVARD LTD | N/A |
| Blue Nile | -47 |
| Four Mine | -100 |
Four Mine Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Four Mine users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Four Mine Customer Loyalty vs. Competitors
Compared to its competitors, Four Mine's Customer Loyalty score is rated right above Gucci.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Four Mine | 100% |
| Gucci | 76% |
| Blue Nile | 64% |
| CHARLES & COLVARD LTD | N/A |
Unlock Four Mine Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Four Mine Customer Loyalty vs. Competitors data and gain insights into your customers today.
Four Mine Product Quality
5/5
Four Mine has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Four Mine's overall Product Quality score rated by its users and customers.
Four Mine Product Information
Four Mine’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.fourmine.com
- Company Size
- 1-10 Employees
Industry
Tech
Fashion and Beauty
Ecommerce and Marketplaces
Marketplaces
Four Mine Product Quality vs. Competitors
Compared to its competitors, Four Mine's Product Quality score is rated right above Gucci.
| COMPANY | Product Quality Score | |
|---|---|---|
| Four Mine | 5/5 |
| Gucci | 4.2/5 |
| Blue Nile | 2.6/5 |
| CHARLES & COLVARD LTD | N/A |
Unlock Four Mine Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Four Mine Product Quality vs. Competitors data and gain insights into your customers today.
Four Mine Pricing
Four Mine ROI & Value For Money
5/5
Four Mine has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Four Mine's overall ROI score rated by its users and customers.
Four Mine Pricing vs. Competitors
Compared to its competitors, Four Mine's ROI score is rated right above Gucci.
| COMPANY | Pricing Score | |
|---|---|---|
| Four Mine | 5/5 |
| Gucci | 3.8/5 |
| Blue Nile | 2.8/5 |
| CHARLES & COLVARD LTD | N/A |
Unlock Four Mine ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Four Mine ROI vs. Competitors data and gain insights into your customers today.
Four Mine Customer Satisfaction (CSAT)
Four Mine Customer Satisfaction (CSAT) Score
100 / 100
Four Mine has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Four Mine Customer Satisfaction vs. Competitors
Compared to its competitors, Four Mine's Customer Satisfaction score is rated right above Gucci.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Four Mine | 100% |
| Gucci | 79% |
| Blue Nile | 30% |
| CHARLES & COLVARD LTD | 0% |
Unlock Four Mine Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Four Mine Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Four Mine Customer Service
5/5
Four Mine has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Four Mine's overall Customer Service score rated by its users and customers.
About Four Mine's Customer Service
Address
48W 48th Street, Suite 1301, New York City, NY
Website
http://www.fourmine.com
Phone Number
(844) 234-6463
Four Mine Customer Service vs. Competitors
Compared to its competitors, Four Mine's Customer Service score is rated right above Gucci.
| COMPANY | Customer Service Score | |
|---|---|---|
| Four Mine | 5/5 |
| Gucci | 4/5 |
| Blue Nile | 2.2/5 |
| CHARLES & COLVARD LTD | N/A |
Unlock Four Mine Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Four Mine Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Four Mine scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Four Mine would recommend the brand to a friend. ENPS measures how likely Four Mine employees would recommend working at Four Mine to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
