-42
NPS
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G2 Secure Staff
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About G2 Secure Staff's Brand
Among its major competitors, G2 Secure Staff is ranked in 3rd place for NPS while Chick-fil-A is 1st, and Cracker Barrel is 2nd.
Brand at a Glance
69%
Customer Loyalty
2.3/5
Product Quality
2.2/5
Pricing
2.4/5
Customer Service
G2 Secure Staff Ranking
- #3 / 3 of its competitors
G2 Secure Staff NPS
G2 Secure Staff's Net Promoter Score (NPS) is a -42 with 29% Promoters, 0% Passives, and 71% Detractors. Net Promoter Score tracks whether G2 Secure Staff's customers would recommend using the product based on a scale of -100 to 100.
G2 Secure Staff Overall NPS
| 29% | Promoters |
|---|---|
| 0% | Passives |
| 71% | Detractors |
G2 Secure Staff NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -100 | Sep 2023 | -100 |
Oct 2023 -100 | Oct 2023 | -100 |
Nov 2023 -100 | Nov 2023 | -100 |
Jul 2024 -100 | Jul 2024 | -100 |
Aug 2024 -60 | Aug 2024 | -60 |
Jan 2025 -33 | Jan 2025 | -33 |
Feb 2025 -43 | Feb 2025 | -43 |
How Other Brands Compare
G2 Secure Staff is ranked third for NPS among its competitors. Chick-fil-A and Cracker Barrel come in first and second.
G2 Secure Staff |  Chick-fil-A |  Cracker Barrel | |
| Global Ranking | #- | #3 | #- |
| NPS | -42 | 55 | -11 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | - | $4.07B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
G2 Secure Staff NPS by Gender
G2 Secure Staff's NPS was rated -34 by Female customers on Comparably.
Female
-34
G2 Secure Staff's NPS was rated -34 by Female customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Male
N/A
G2 Secure Staff's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
G2 Secure Staff NPS vs. Competitors
Compared to its competitors, G2 Secure Staff's NPS is rated right below Cracker Barrel.
| COMPANY | NPS Score | |
|---|---|---|
| Chick-fil-A | 55 |
| Cracker Barrel | -11 |
| G2 Secure Staff | -42 |
G2 Secure Staff Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of G2 Secure Staff users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
G2 Secure Staff Customer Loyalty Score by Gender
G2 Secure Staff's Customer Loyalty score was rated 70 by Female customers on Comparably.
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Female
70%
Yes
Male
N/A
Yes
G2 Secure Staff Customer Loyalty vs. Competitors
Compared to its competitors, G2 Secure Staff's Customer Loyalty score is rated right below Cracker Barrel.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Chick-fil-A | 87% |
| Cracker Barrel | 77% |
| G2 Secure Staff | 69% |
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G2 Secure Staff Product Quality
2.3/5
G2 Secure Staff has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
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G2 Secure Staff Product Information
G2 Secure Staff’s product quality score is a 2.3 out of 5 as rated by its users and customers.
- Website
- http://g2securestaff.com
- Company Size
- 5,001-10,000 Employees
Industry
Transportation
Quick Insights into G2 Secure Staff Product Quality
G2 Secure Staff's Product Quality score was rated highest by Female customers.
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Ranked G2 Secure Staff Product Quality the Highest
G2 Secure Staff Product Quality Score by Gender
G2 Secure Staff's Product Quality score was rated 2 by Female customers on Comparably.
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Female
2/5
Male
N/A
G2 Secure Staff Product Quality vs. Competitors
Compared to its competitors, G2 Secure Staff's Product Quality score is rated right below Cracker Barrel.
| COMPANY | Product Quality Score | |
|---|---|---|
| Chick-fil-A | 4.3/5 |
| Cracker Barrel | 3.1/5 |
| G2 Secure Staff | 2.3/5 |
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G2 Secure Staff Pricing
G2 Secure Staff ROI & Value For Money
2.2/5
G2 Secure Staff has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Quick Insights into G2 Secure Staff ROI
G2 Secure Staff's ROI score was rated highest by Female customers.
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Ranked G2 Secure Staff ROI the Highest
G2 Secure Staff ROI Score by Gender
G2 Secure Staff's ROI score was rated 2 by Female customers on Comparably.
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Female
2/5
Male
N/A
G2 Secure Staff Pricing vs. Competitors
Compared to its competitors, G2 Secure Staff's ROI score is rated right below Cracker Barrel.
| COMPANY | Pricing Score | |
|---|---|---|
| Chick-fil-A | 4.1/5 |
| Cracker Barrel | 2.8/5 |
| G2 Secure Staff | 2.2/5 |
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G2 Secure Staff Customer Satisfaction (CSAT)
G2 Secure Staff Customer Satisfaction (CSAT) Score
14 / 100
G2 Secure Staff has an overall Customer Satisfaction score of 14 rated by its users and customers.
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Very Satisfied
14%
Satisfied
0%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
0%
Very Dissatisfied
57%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into G2 Secure Staff Customer Satisfaction
G2 Secure Staff's Customer Satisfaction score was rated highest by Female customers.
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Ranked G2 Secure Staff Customer Satisfaction the Highest
G2 Secure Staff Customer Satisfaction Score by Gender
G2 Secure Staff's Customer Satisfaction score was rated 33 by Female customers on Comparably.
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33 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
G2 Secure Staff Customer Satisfaction vs. Competitors
Compared to its competitors, G2 Secure Staff's Customer Satisfaction score is rated right below Cracker Barrel.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Chick-fil-A | 81% |
| Cracker Barrel | 52% |
| G2 Secure Staff | 14% |
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G2 Secure Staff Customer Service
2.4/5
G2 Secure Staff has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
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About G2 Secure Staff's Customer Service
Website
http://g2securestaff.com
Quick Insights into G2 Secure Staff Customer Service
G2 Secure Staff's Customer Service score was rated highest by Female customers.
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Ranked G2 Secure Staff Customer Service the Highest
G2 Secure Staff Customer Service Score by Gender
G2 Secure Staff's Customer Service score was rated 2 by Female customers on Comparably.
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Female
2/5
Male
N/A
G2 Secure Staff Customer Service vs. Competitors
Compared to its competitors, G2 Secure Staff's Customer Service score is rated right below Cracker Barrel.
| COMPANY | Customer Service Score | |
|---|---|---|
| Chick-fil-A | 4.3/5 |
| Cracker Barrel | 2.9/5 |
| G2 Secure Staff | 2.4/5 |
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G2 Secure Staff as an Employer
3.7/5
G2 Secure Staff has a 3.7/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
G2 Secure Staff scored a -42 for Net Promoter Score and a -8 for Employee Net Promoter Score. NPS gauges how likely a customer of G2 Secure Staff would recommend the brand to a friend. ENPS measures how likely G2 Secure Staff employees would recommend working at G2 Secure Staff to a friend.
Net Promoter Score
-42
NPS Score
| 29% | Promoters |
|---|---|
| 0% | Passive |
| 71% | Detractors |
Employee Net Promoter Score
-8
eNPS Score
| 42% | Promoters |
|---|---|
| 8% | Passive |
| 50% | Detractors |
