100
NPS
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Global Technical Talent
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About Global Technical Talent's Brand
Global Technical Talent provides service and support to our clients through our extensive network of professional consultants both locally and nationally. Among its major competitors, Global Technical Talent is ranked in 1st place for NPS while Andela is 2nd, and Select Computing, Inc. is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Global Technical Talent Ranking
- #1 / 4 of its competitors
Global Technical Talent NPS
Global Technical Talent's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Global Technical Talent's customers would recommend using the product based on a scale of -100 to 100.
Global Technical Talent Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Global Technical Talent NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 100 | May 2022 | 100 |
Jul 2022 100 | Jul 2022 | 100 |
How Other Brands Compare
Global Technical Talent is ranked first for NPS among its competitors. Andela and Select Computing, Inc. come in second and third, with VDart Inc coming in at #4.
Global Technical Talent |  Andela |  Select Computing, Inc. |  VDart Inc | |
| Global Ranking | #- | #798 | #- | #- |
| NPS | 100 | 41 | - | - |
| Valuation Updated every 24 hours for public companies | - | $600.00M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Global Technical Talent NPS vs. Competitors
Compared to its competitors, Global Technical Talent's NPS is rated right above Andela.
| COMPANY | NPS Score | |
|---|---|---|
| Global Technical Talent | 100 |
| Andela | 41 |
| Select Computing, Inc. | N/A |
| VDart Inc | N/A |
Global Technical Talent Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Global Technical Talent users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Global Technical Talent Customer Loyalty vs. Competitors
Compared to its competitors, Global Technical Talent's Customer Loyalty score is rated right above Andela.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Global Technical Talent | 100% |
| Andela | 83% |
| Select Computing, Inc. | N/A |
| VDart Inc | N/A |
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Global Technical Talent Product Quality
5/5
Global Technical Talent has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Global Technical Talent Product Information
Global Technical Talent’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://gttit.com/
- Company Size
- 51-200 Employees
Industry
Staffing and Recruiting
Global Technical Talent Product Quality vs. Competitors
Compared to its competitors, Global Technical Talent's Product Quality score is rated right above Andela.
| COMPANY | Product Quality Score | |
|---|---|---|
| Global Technical Talent | 5/5 |
| Andela | 4.1/5 |
| Select Computing, Inc. | N/A |
| VDart Inc | N/A |
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Global Technical Talent Pricing
Global Technical Talent ROI & Value For Money
5/5
Global Technical Talent has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Global Technical Talent Pricing vs. Competitors
Compared to its competitors, Global Technical Talent's ROI score is rated right above Andela.
| COMPANY | Pricing Score | |
|---|---|---|
| Global Technical Talent | 5/5 |
| Andela | 4.1/5 |
| Select Computing, Inc. | N/A |
| VDart Inc | N/A |
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Global Technical Talent Customer Satisfaction (CSAT)
Global Technical Talent Customer Satisfaction (CSAT) Score
100 / 100
Global Technical Talent has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Global Technical Talent Customer Satisfaction vs. Competitors
Compared to its competitors, Global Technical Talent's Customer Satisfaction score is rated right above Andela.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Global Technical Talent | 100% |
| Andela | 85% |
| Select Computing, Inc. | 0% |
| VDart Inc | 0% |
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Global Technical Talent Customer Service
5/5
Global Technical Talent has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Global Technical Talent's Customer Service
Address
233 Vaughan St., Suite 102, Portsmouth, NH 03801
Website
https://gttit.com/
Phone Number
603.433.9911
Global Technical Talent Customer Service vs. Competitors
Compared to its competitors, Global Technical Talent's Customer Service score is rated right above Andela.
| COMPANY | Customer Service Score | |
|---|---|---|
| Global Technical Talent | 5/5 |
| Andela | 4.1/5 |
| Select Computing, Inc. | N/A |
| VDart Inc | N/A |
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Global Technical Talent as an Employer
4.7/5
Global Technical Talent has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Global Technical Talent
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Global Technical Talent scored a 100 for Net Promoter Score and a 92 for Employee Net Promoter Score. NPS gauges how likely a customer of Global Technical Talent would recommend the brand to a friend. ENPS measures how likely Global Technical Talent employees would recommend working at Global Technical Talent to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
92
eNPS Score
| 92% | Promoters |
|---|---|
| 8% | Passive |
| 0% | Detractors |
