100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
GMX
Marketing or Exec? Claim Your Free Account
About GMX's Brand
GMX Mail is a webmail system facilitating communication for personal users and SMEs. Among its major competitors, GMX is ranked in 1st place for NPS while InterDigital is 2nd, and Booking.com is 3rd.
GMX Ranking
- #1 / 4 of its competitors
GMX NPS
GMX's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether GMX's customers would recommend using the product based on a scale of -100 to 100.
GMX Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
GMX NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2026 100 | Jul 2026 | 100 |
How Other Brands Compare
GMX is ranked first for NPS among its competitors. InterDigital and Booking.com come in second and third, with Adnan coming in at #4.
GMX |  Booking.com |  InterDigital |  Adnan | |
| Global Ranking | #- | #588 | #- | #- |
| NPS | 100 | -1 | 71 | - |
| Valuation Updated every 24 hours for public companies | - | $97.57B | $2.01B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GMX NPS vs. Competitors
Compared to its competitors, GMX's NPS is rated right above InterDigital.
| COMPANY | NPS Score | |
|---|---|---|
| GMX | 100 |
| InterDigital | 71 |
 | Mobileye | N/A |
 | Teleo | N/A |
| Booking.com | -1 |
GMX Customer Satisfaction (CSAT)
GMX Customer Satisfaction (CSAT) Score
100 / 100
GMX has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
GMX Customer Satisfaction vs. Competitors
Compared to its competitors, GMX's Customer Satisfaction score is rated right above Booking.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| GMX | 100% |
| Booking.com | 54% |
| InterDigital | 50% |
| Mobileye | 0% |
| Teleo | 0% |
Unlock GMX Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GMX Customer Satisfaction vs. Competitors data and gain insights into your customers today.
GMX as an Employer
Consumer vs. Employees
GMX scored a 100 for Net Promoter Score and a -75 for Employee Net Promoter Score. NPS gauges how likely a customer of GMX would recommend the brand to a friend. ENPS measures how likely GMX employees would recommend working at GMX to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-75
eNPS Score
| 0% | Promoters |
|---|---|
| 25% | Passive |
| 75% | Detractors |
