100
NPS
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HARMONIA HOLDINGS GROUP LLC
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About HARMONIA HOLDINGS GROUP LLC's Brand
Innovation and Technology. Delivered. Among its major competitors, HARMONIA HOLDINGS GROUP LLC is ranked in 1st place for NPS while Fortinet is 2nd, and PrivateCore is 3rd.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
HARMONIA HOLDINGS GROUP LLC Ranking
- #1 / 3 of its competitors
HARMONIA HOLDINGS GROUP LLC NPS
HARMONIA HOLDINGS GROUP LLC's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether HARMONIA HOLDINGS GROUP LLC's customers would recommend using the product based on a scale of -100 to 100.
HARMONIA HOLDINGS GROUP LLC Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
HARMONIA HOLDINGS GROUP LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2024 100 | Sep 2024 | 100 |
How Other Brands Compare
HARMONIA HOLDINGS GROUP LLC is ranked first for NPS among its competitors. Fortinet and PrivateCore come in second and third.
HARMONIA HOLDINGS GROUP LLC |  Fortinet |  PrivateCore | |
| Global Ranking | #- | #275 | #- |
| NPS | 100 | 42 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $27.91B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
HARMONIA HOLDINGS GROUP LLC NPS vs. Competitors
Compared to its competitors, HARMONIA HOLDINGS GROUP LLC's NPS is rated right above Fortinet.
| COMPANY | NPS Score | |
|---|---|---|
| HARMONIA HOLDINGS GROUP LLC | 100 |
| Fortinet | 42 |
HARMONIA HOLDINGS GROUP LLC Product Quality
5/5
HARMONIA HOLDINGS GROUP LLC has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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HARMONIA HOLDINGS GROUP LLC Product Information
HARMONIA HOLDINGS GROUP LLC’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.harmonia.com
- Company Size
- 201-500 Employees
Industry
Tech
HARMONIA HOLDINGS GROUP LLC Product Quality vs. Competitors
Compared to its competitors, HARMONIA HOLDINGS GROUP LLC's Product Quality score is rated right above Fortinet.
| COMPANY | Product Quality Score | |
|---|---|---|
| HARMONIA HOLDINGS GROUP LLC | 5/5 |
| Fortinet | 4.2/5 |
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HARMONIA HOLDINGS GROUP LLC Pricing
HARMONIA HOLDINGS GROUP LLC ROI & Value For Money
5/5
HARMONIA HOLDINGS GROUP LLC has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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HARMONIA HOLDINGS GROUP LLC Pricing vs. Competitors
Compared to its competitors, HARMONIA HOLDINGS GROUP LLC's ROI score is rated right above Fortinet.
| COMPANY | Pricing Score | |
|---|---|---|
| HARMONIA HOLDINGS GROUP LLC | 5/5 |
| Fortinet | 4.3/5 |
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HARMONIA HOLDINGS GROUP LLC Customer Satisfaction (CSAT)
HARMONIA HOLDINGS GROUP LLC Customer Satisfaction (CSAT) Score
100 / 100
HARMONIA HOLDINGS GROUP LLC has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
HARMONIA HOLDINGS GROUP LLC Customer Satisfaction vs. Competitors
Compared to its competitors, HARMONIA HOLDINGS GROUP LLC's Customer Satisfaction score is rated right above Fortinet.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| HARMONIA HOLDINGS GROUP LLC | 100% |
| Fortinet | 83% |
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