-100
NPS
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Hyfn
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About Hyfn's Brand
HYFN is a digital creative agency helping brands create meaningful customer journeys via content, social amplification and creative technology. Among its major competitors, Hyfn is ranked in 2nd place for NPS while HubSpot is 1st.Their current market cap is $6.32B
Brand at a Glance
1.5/5
Product Quality
Hyfn Ranking
- #2 / 2 of its competitors
Hyfn NPS
Hyfn's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Hyfn's customers would recommend using the product based on a scale of -100 to 100.
Hyfn Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Hyfn NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 -100 | May 2021 | -100 |
Apr 2024 -100 | Apr 2024 | -100 |
How Other Brands Compare
Hyfn is ranked second for NPS among its competitors. HubSpot comes in first. Among those competitors, it is the second most valued company behind HubSpot.
Hyfn |  HubSpot | |
| Global Ranking | #- | #224 |
| NPS | -100 | 35 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | $6.32B | $22.51B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hyfn Product Quality
1.5/5
Hyfn has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Hyfn Product Information
Hyfn’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://hyfn.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Productivity
SaaS
Social
Hyfn Product Quality vs. Competitors
Compared to its competitors, Hyfn's Product Quality score is rated right below HubSpot.
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Consumer vs. Employees
Hyfn scored a -100 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of Hyfn would recommend the brand to a friend. ENPS measures how likely Hyfn employees would recommend working at Hyfn to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
