100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
IGA Worldwide
Marketing or Exec? Claim Your Free Account
About IGA Worldwide's Brand
IGA Worldwide provides advertisers and video game publishers with technology to include marketing messages within console and PC games. Among its major competitors, IGA Worldwide is ranked in 1st place for NPS while Microsoft is 2nd, and Placement Spot is 3rd.
Brand at a Glance
68%
Customer Loyalty
4.1/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
IGA Worldwide Ranking
- #1 / 4 of its competitors
IGA Worldwide NPS
IGA Worldwide's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether IGA Worldwide's customers would recommend using the product based on a scale of -100 to 100.
IGA Worldwide Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
IGA Worldwide NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
Dec 2021 100 | Dec 2021 | 100 |
Jan 2025 100 | Jan 2025 | 100 |
How Other Brands Compare
IGA Worldwide is ranked first for NPS among its competitors. Microsoft and Placement Spot come in second and third, with Tap.Me coming in at #4.
IGA Worldwide |  Microsoft |  Placement Spot |  Tap.Me | |
| Global Ranking | #- | #22 | #- | #- |
| NPS | 100 | 38 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $1.91T | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
IGA Worldwide NPS vs. Competitors
Compared to its competitors, IGA Worldwide's NPS is rated right above Microsoft.
| COMPANY | NPS Score | |
|---|---|---|
| IGA Worldwide | 100 |
| Microsoft | 38 |
IGA Worldwide Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of IGA Worldwide users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
IGA Worldwide Customer Loyalty vs. Competitors
Compared to its competitors, IGA Worldwide's Customer Loyalty score is rated right below Microsoft.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Microsoft | 84% |
| IGA Worldwide | 68% |
Unlock IGA Worldwide Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IGA Worldwide Customer Loyalty vs. Competitors data and gain insights into your customers today.
IGA Worldwide Product Quality
4.1/5
IGA Worldwide has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock IGA Worldwide's overall Product Quality score rated by its users and customers.
IGA Worldwide Product Information
IGA Worldwide’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.igaworldwide.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Gaming
IGA Worldwide Product Quality vs. Competitors
Compared to its competitors, IGA Worldwide's Product Quality score is rated right above Microsoft.
| COMPANY | Product Quality Score | |
|---|---|---|
| IGA Worldwide | 4.1/5 |
| Microsoft | 4.1/5 |
Unlock IGA Worldwide Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IGA Worldwide Product Quality vs. Competitors data and gain insights into your customers today.
IGA Worldwide Pricing
IGA Worldwide ROI & Value For Money
4/5
IGA Worldwide has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock IGA Worldwide's overall ROI score rated by its users and customers.
IGA Worldwide Pricing vs. Competitors
Compared to its competitors, IGA Worldwide's ROI score is rated right above Microsoft.
| COMPANY | Pricing Score | |
|---|---|---|
| IGA Worldwide | 4/5 |
| Microsoft | 4/5 |
Unlock IGA Worldwide ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IGA Worldwide ROI vs. Competitors data and gain insights into your customers today.
IGA Worldwide Customer Satisfaction (CSAT)
IGA Worldwide Customer Satisfaction (CSAT) Score
100 / 100
IGA Worldwide has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
IGA Worldwide Customer Satisfaction vs. Competitors
Compared to its competitors, IGA Worldwide's Customer Satisfaction score is rated right above Microsoft.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| IGA Worldwide | 100% |
| Microsoft | 80% |
Unlock IGA Worldwide Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IGA Worldwide Customer Satisfaction vs. Competitors data and gain insights into your customers today.
IGA Worldwide Customer Service
4.1/5
IGA Worldwide has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock IGA Worldwide's overall Customer Service score rated by its users and customers.
About IGA Worldwide's Customer Service
Address
New York City, NY
Website
http://www.igaworldwide.com
IGA Worldwide Customer Service vs. Competitors
Compared to its competitors, IGA Worldwide's Customer Service score is rated right above Microsoft.
| COMPANY | Customer Service Score | |
|---|---|---|
| IGA Worldwide | 4.1/5 |
| Microsoft | 4/5 |
Unlock IGA Worldwide Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IGA Worldwide Customer Service vs. Competitors data and gain insights into your customers today.
IGA Worldwide as an Employer
Consumer vs. Employees
IGA Worldwide scored a 100 for Net Promoter Score and a 21 for Employee Net Promoter Score. NPS gauges how likely a customer of IGA Worldwide would recommend the brand to a friend. ENPS measures how likely IGA Worldwide employees would recommend working at IGA Worldwide to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
21
eNPS Score
| 37% | Promoters |
|---|---|
| 47% | Passive |
| 16% | Detractors |
