In Good Company NPS & Customer Reviews | Comparably
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About In Good Company's Brand

A community, learning center and coworking space for women entrepreneurs. Among its major competitors, In Good Company is ranked in 1st place for NPS while YouTube is 2nd, and ComingSoon is 3rd.

Brand at a Glance

100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
3.5/5
Customer Service

In Good Company Ranking

In Good Company NPS

In Good Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether In Good Company's customers would recommend using the product based on a scale of -100 to 100.

In Good Company Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
In Good Company Overall NPS

In Good Company NPS Trend

-100
-50
0
50
100
Mar 2022
100
Mar 2022100

How Other Brands Compare

In Good Company is ranked first for NPS among its competitors. YouTube and ComingSoon come in second and third.

In Good Company's Logo
In Good Company
YouTube's Logo
YouTube
ComingSoon's Logo
ComingSoon
Global Ranking#-#75#-
NPS10012-
Valuation Updated every 24 hours for public companies-$1.44T-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

In Good Company NPS vs. Competitors

Compared to its competitors, In Good Company's NPS is rated right above YouTube.

COMPANYNPS Score
In Good Company
100
YouTube
12

In Good Company Customer Reviews

What do you value most about this brand?
I value most about the brand is its ability to protect the environment

In Good Company Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of In Good Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
In Good Company Customer Loyalty

In Good Company Customer Loyalty vs. Competitors

Compared to its competitors, In Good Company's Customer Loyalty score is rated right above YouTube.

COMPANYCustomer Loyalty Score
In Good Company100%
YouTube80%

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In Good Company Product Quality

4/5

In Good Company has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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In Good Company Product Information

In Good Company’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://ingoodcompany.com/
Company Size
1-10 Employees

Industry

Tech
Business Services
Real Estate

In Good Company Product Quality vs. Competitors

Compared to its competitors, In Good Company's Product Quality score is rated right above YouTube.

COMPANYProduct Quality Score
In Good Company4/5
YouTube3.4/5

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In Good Company Pricing

In Good Company ROI & Value For Money

4/5

In Good Company has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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In Good Company Pricing vs. Competitors

Compared to its competitors, In Good Company's ROI score is rated right above YouTube.

COMPANYPricing Score
In Good Company4/5
YouTube3.1/5

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In Good Company Customer Satisfaction (CSAT)

In Good Company Customer Satisfaction (CSAT) Score

100 / 100

In Good Company has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

In Good Company Customer Satisfaction vs. Competitors

Compared to its competitors, In Good Company's Customer Satisfaction score is rated right above YouTube.

COMPANYCustomer Satisfaction (CSAT) Score
In Good Company100%
YouTube60%

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In Good Company Customer Service

3.5/5

In Good Company has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About In Good Company's Customer Service

Address

New York City, NY


Website

http://ingoodcompany.com/


Phone Number

+1 646-810-9195

In Good Company Customer Service vs. Competitors

Compared to its competitors, In Good Company's Customer Service score is rated right above YouTube.

COMPANYCustomer Service Score
In Good Company3.5/5
YouTube3/5

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Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail