

A community, learning center and coworking space for women entrepreneurs. Among its major competitors, In Good Company is ranked in 1st place for NPS while YouTube is 2nd, and ComingSoon is 3rd.
In Good Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether In Good Company's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
In Good Company is ranked first for NPS among its competitors. YouTube and ComingSoon come in second and third.
![]() In Good Company | ![]() YouTube | ![]() ComingSoon | |
| Global Ranking | #- | #75 | #- |
| NPS | 100 | 12 | - |
| Valuation Updated every 24 hours for public companies | - | $1.44T | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, In Good Company's NPS is rated right above YouTube.
| COMPANY | NPS Score | |
|---|---|---|
![]() | In Good Company | 100 |
![]() | YouTube | 12 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of In Good Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Compared to its competitors, In Good Company's Customer Loyalty score is rated right above YouTube.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | In Good Company | 100% |
![]() | YouTube | 80% |
In Good Company has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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In Good Company’s product quality score is a 4 out of 5 as rated by its users and customers.
Compared to its competitors, In Good Company's Product Quality score is rated right above YouTube.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | In Good Company | 4/5 |
![]() | YouTube | 3.4/5 |
In Good Company has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Compared to its competitors, In Good Company's ROI score is rated right above YouTube.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | In Good Company | 4/5 |
![]() | YouTube | 3.1/5 |
In Good Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Compared to its competitors, In Good Company's Customer Satisfaction score is rated right above YouTube.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | In Good Company | 100% |
![]() | YouTube | 60% |
In Good Company has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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New York City, NY
http://ingoodcompany.com/
+1 646-810-9195
Compared to its competitors, In Good Company's Customer Service score is rated right above YouTube.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | In Good Company | 3.5/5 |
![]() | YouTube | 3/5 |