100
NPS
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Indagare
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About Indagare's Brand
Among its major competitors, Indagare is ranked in 2nd place for NPS while Tauck is 1st, and National Geographic is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Indagare Ranking
- #2 / 4 of its competitors
Indagare NPS
Indagare's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Indagare's customers would recommend using the product based on a scale of -100 to 100.
Indagare Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Indagare NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2026 100 | Jan 2026 | 100 |
How Other Brands Compare
Indagare is ranked second for NPS among its competitors. Tauck and National Geographic come in first and third, with Marchay coming in at #4.
Indagare |  National Geographic |  Tauck |  Marchay | |
| Global Ranking | #- | #57 | #- | #- |
| NPS | 100 | 39 | 100 | - |
| Valuation Updated every 24 hours for public companies | - | $932.85M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Indagare NPS vs. Competitors
Compared to its competitors, Indagare's NPS is rated right above National Geographic, and is preceded by Tauck.
| COMPANY | NPS Score | |
|---|---|---|
| Tauck | 100 |
| Indagare | 100 |
| National Geographic | 39 |
Indagare Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Indagare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Indagare Customer Loyalty vs. Competitors
Compared to its competitors, Indagare's Customer Loyalty score is rated right above Tauck.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Indagare | 100% |
| Tauck | 89% |
| National Geographic | 76% |
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Indagare Product Quality
5/5
Indagare has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Indagare Product Information
Indagare’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.indagare.com/
- Company Size
- 51-200 Employees
Industry
Travel and Hospitality
Indagare Product Quality vs. Competitors
Compared to its competitors, Indagare's Product Quality score is rated right above Tauck.
| COMPANY | Product Quality Score | |
|---|---|---|
| Indagare | 5/5 |
| Tauck | 4.5/5 |
| National Geographic | 4.2/5 |
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Indagare Pricing
Indagare ROI & Value For Money
5/5
Indagare has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Indagare Pricing vs. Competitors
Compared to its competitors, Indagare's ROI score is rated right above Tauck.
| COMPANY | Pricing Score | |
|---|---|---|
| Indagare | 5/5 |
| Tauck | 4.4/5 |
| National Geographic | 3.9/5 |
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Indagare Customer Satisfaction (CSAT)
Indagare Customer Satisfaction (CSAT) Score
100 / 100
Indagare has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Indagare Customer Satisfaction vs. Competitors
Compared to its competitors, Indagare's Customer Satisfaction score is rated right above National Geographic, and is preceded by Tauck.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tauck | 100% |
| Indagare | 100% |
| National Geographic | 79% |
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Indagare Customer Service
5/5
Indagare has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Indagare's Customer Service
Address
1177 Avenue of the Americas, 5th Floor, New York City, NY 10036
Website
https://www.indagare.com/
Indagare's Social Links
Indagare Customer Service vs. Competitors
Compared to its competitors, Indagare's Customer Service score is rated right above Tauck.
| COMPANY | Customer Service Score | |
|---|---|---|
| Indagare | 5/5 |
| Tauck | 4.4/5 |
| National Geographic | 4/5 |
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Consumer vs. Employees
Indagare scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Indagare would recommend the brand to a friend. ENPS measures how likely Indagare employees would recommend working at Indagare to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
