46
NPS
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Itemize Corp.
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About Itemize Corp. Brand
Digital Receipt Processing and Expense Management Tool Among its major competitors, Itemize Corp. is ranked in 1st place for NPS while BBVA is 2nd, and Retailigence is 3rd.
Brand at a Glance
4.2/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
Itemize Corp. Ranking
- #1 / 4 of its competitors
Itemize Corp. NPS
Itemize Corp.'s Net Promoter Score (NPS) is a 46 with 64% Promoters, 18% Passives, and 18% Detractors. Net Promoter Score tracks whether Itemize Corp.'s customers would recommend using the product based on a scale of -100 to 100.
Itemize Corp. Overall NPS
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
Itemize Corp. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 46 | Aug 2020 | 46 |
How Other Brands Compare
Itemize Corp. is ranked first for NPS among its competitors. BBVA and Retailigence come in second and third, with Smart Receipts coming in at #4.
Itemize Corp. |  BBVA |  Retailigence |  Smart Receipts | |
| Global Ranking | #- | #371 | #- | #- |
| NPS | 46 | 37 | - | - |
| Valuation Updated every 24 hours for public companies | - | $35.54B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Itemize Corp. NPS by Usage
Itemize Corp.'s NPS was rated the highest by customers who have used Itemize Corp.'s products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 45 | 2 to 5 Years | 45 |
5 to 10 Years 58 | 5 to 10 Years | 58 |
Itemize Corp. NPS vs. Competitors
Compared to its competitors, Itemize Corp.'s NPS is rated right above BBVA.
| COMPANY | NPS Score | |
|---|---|---|
| Itemize Corp. | 46 |
| BBVA | 37 |
 | Tungsten Corporation | N/A |
Itemize Corp. Product Quality
4.2/5
Itemize Corp. has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Itemize Corp. Product Information
Itemize Corp. serves markets in the United States, Asia, Europe, Japan, Australia, Canada, India, United Kingdom, Latin America, Brazil, and Mexico. Itemize Corp. supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Itemize Corp.’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://itemize.com
- Company Size
- 11-50 Employees
Industry
Tech
Consumer Services
Content
Ecommerce and Marketplaces
FinTech
Languages Supported
English
French
Portuguese
Spanish
Irish
Product Type
Expense Management Software
Financial Reporting Software
Itemize Corp. Product Quality vs. Competitors
Compared to its competitors, Itemize Corp.'s Product Quality score is rated right above BBVA.
| COMPANY | Product Quality Score | |
|---|---|---|
| Itemize Corp. | 4.2/5 |
| BBVA | 3.9/5 |
| Tungsten Corporation | N/A |
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Itemize Corp. Pricing
Itemize Corp. ROI & Value For Money
4.2/5
Itemize Corp. has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Itemize Corp. Pricing Plans
Itemize Corp. has a pricing structure that accommodates small, medium, and large businesses. Starting from $9.99, Itemize Corp. uses a subscription model and offers the following: Pro - $9.99/month.
Who Uses Itemize Corp.?
Small Businesses
Medium Businesses
Large Enterprises
Itemize Corp. Pricing vs. Competitors
Compared to its competitors, Itemize Corp.'s ROI score is rated right above BBVA.
| COMPANY | Pricing Score | |
|---|---|---|
| Itemize Corp. | 4.2/5 |
| BBVA | 4.1/5 |
| Tungsten Corporation | N/A |
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Itemize Corp. Customer Service
3.7/5
Itemize Corp. has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Itemize Corp.'s Customer Service
Address
307 7th Avenue, Suite 2201, New York City, NY
Website
http://itemize.com
Itemize Corp. Customer Service vs. Competitors
Compared to its competitors, Itemize Corp.'s Customer Service score is rated right above Tungsten Corporation, and is preceded by BBVA.
| COMPANY | Customer Service Score | |
|---|---|---|
| BBVA | 4/5 |
| Itemize Corp. | 3.7/5 |
| Tungsten Corporation | N/A |
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Consumer vs. Employees
Itemize Corp. scored a 46 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Itemize Corp. would recommend the brand to a friend. ENPS measures how likely Itemize Corp. employees would recommend working at Itemize Corp. to a friend.
Net Promoter Score
46
NPS Score
| 64% | Promoters |
|---|---|
| 18% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
