-50
NPS
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LinkUP
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About LinkUP's Brand
LinkUp leverages the largest, highest quality job search engine in the world to deliver perfect job market information. Among its major competitors, LinkUP is ranked in 2nd place for NPS while Indeed.com is 1st.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
2.5/5
Pricing
5/5
Customer Service
LinkUP Ranking
- #2 / 2 of its competitors
LinkUP NPS
LinkUP's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether LinkUP's customers would recommend using the product based on a scale of -100 to 100.
LinkUP Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
LinkUP NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 0 | Sep 2022 | 0 |
Oct 2023 -50 | Oct 2023 | -50 |
How Other Brands Compare
LinkUP is ranked second for NPS among its competitors. Indeed.com comes in first.
LinkUP |  Indeed.com | |
| Global Ranking | #- | #253 |
| NPS | -50 | 3 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $86.63B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LinkUP NPS vs. Competitors
Compared to its competitors, LinkUP's NPS is rated right below Indeed.com.
| COMPANY | NPS Score | |
|---|---|---|
| Indeed.com | 3 |
| LinkUP | -50 |
LinkUP Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of LinkUP users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
LinkUP Customer Loyalty vs. Competitors
Compared to its competitors, LinkUP's Customer Loyalty score is rated right above Indeed.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| LinkUP | 100% |
| Indeed.com | 78% |
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LinkUP Product Quality
5/5
LinkUP has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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LinkUP Product Information
LinkUP’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.linkup.com
- Company Size
- 11-50 Employees
Industry
Tech
Big Data
Business Services
Consumer Services
FinTech
LinkUP Product Quality vs. Competitors
Compared to its competitors, LinkUP's Product Quality score is rated right above Indeed.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| LinkUP | 5/5 |
| Indeed.com | 3.3/5 |
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LinkUP Pricing
LinkUP ROI & Value For Money
2.5/5
LinkUP has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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LinkUP Pricing vs. Competitors
Compared to its competitors, LinkUP's ROI score is rated right below Indeed.com.
| COMPANY | Pricing Score | |
|---|---|---|
| Indeed.com | 3.2/5 |
| LinkUP | 2.5/5 |
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LinkUP Customer Satisfaction (CSAT)
LinkUP Customer Satisfaction (CSAT) Score
100 / 100
LinkUP has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
LinkUP Customer Satisfaction vs. Competitors
Compared to its competitors, LinkUP's Customer Satisfaction score is rated right above Indeed.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| LinkUP | 100% |
| Indeed.com | 58% |
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LinkUP Customer Service
5/5
LinkUP has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About LinkUP's Customer Service
Address
430 1st Ave N, Suite 790, Minneapolis, MN 55401
Website
http://www.linkup.com
Phone Number
9522774500
LinkUP Customer Service vs. Competitors
Compared to its competitors, LinkUP's Customer Service score is rated right above Indeed.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| LinkUP | 5/5 |
| Indeed.com | 3.1/5 |
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LinkUP as an Employer
4.2/5
LinkUP has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
LinkUP scored a -50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of LinkUP would recommend the brand to a friend. ENPS measures how likely LinkUP employees would recommend working at LinkUP to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
