2
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Mellow Mushroom
Marketing or Exec? Claim Your Free Account
About Mellow Mushroom's Brand
Serving Stone Baked Pizza, Calzones, Hoagies, Salads, Vegan & Gluten-Free options with a wide selection of beer since 1974. Among its major competitors, Mellow Mushroom is ranked in 4th place for NPS while Chick-fil-A is 1st, and Domino's Pizza is 2nd.
Brand at a Glance
76%
Customer Loyalty
3.4/5
Product Quality
3.1/5
Pricing
3.3/5
Customer Service
Mellow Mushroom Ranking
- #4 / 4 of its competitors
Mellow Mushroom NPS
Mellow Mushroom's Net Promoter Score (NPS) is a 2 with 46% Promoters, 10% Passives, and 44% Detractors. Net Promoter Score tracks whether Mellow Mushroom's customers would recommend using the product based on a scale of -100 to 100.
Mellow Mushroom Overall NPS
| 46% | Promoters |
|---|---|
| 10% | Passives |
| 44% | Detractors |
Mellow Mushroom NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -3 | Mar 2024 | -3 |
May 2024 -3 | May 2024 | -3 |
Jun 2024 -2 | Jun 2024 | -2 |
Jul 2024 -2 | Jul 2024 | -2 |
Aug 2024 0 | Aug 2024 | 0 |
Nov 2024 1 | Nov 2024 | 1 |
Dec 2024 1 | Dec 2024 | 1 |
Jan 2025 2 | Jan 2025 | 2 |
Mar 2025 0 | Mar 2025 | 0 |
Apr 2025 2 | Apr 2025 | 2 |
Aug 2025 2 | Aug 2025 | 2 |
Nov 2025 2 | Nov 2025 | 2 |
How Other Brands Compare
Mellow Mushroom is ranked #4 for NPS among its competitors. Chick-fil-A and Domino's Pizza come in first and second, with Pizza Hut coming in at third.
Mellow Mushroom |  Chick-fil-A |  Domino's Pizza |  Pizza Hut | |
| Global Ranking | #- | #3 | #115 | #153 |
| NPS | 2 | 55 | 17 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | - | $14.27B | $33.20B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mellow Mushroom NPS by Gender
Female customers rated Mellow Mushroom's NPS 11 points higher than Male customers.
Male
-7
Mellow Mushroom's NPS was rated -7 by Male customers on Comparably.
43%
Promoters
7%
Passives
50%
Detractors
Female
4
Mellow Mushroom's NPS was rated 4 by Female customers on Comparably.
50%
Promoters
4%
Passives
46%
Detractors
Mellow Mushroom NPS by Ethnicity
Mellow Mushroom's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 12 | Caucasian | 12 |
African American/Black 0 | African American/Black | 0 |
Mellow Mushroom NPS by Age
Mellow Mushroom's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
Mellow Mushroom NPS by Usage
Mellow Mushroom's NPS was rated the highest by customers who have used Mellow Mushroom's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -50 | Less than 1 Year | -50 |
1 to 2 Years -26 | 1 to 2 Years | -26 |
2 to 5 Years -17 | 2 to 5 Years | -17 |
5 to 10 Years 23 | 5 to 10 Years | 23 |
Over 10 Years 38 | Over 10 Years | 38 |
Mellow Mushroom NPS vs. Competitors
Compared to its competitors, Mellow Mushroom's NPS is rated right above Marco's Pizza, and is preceded by Pizza Hut.
| COMPANY | NPS Score | |
|---|---|---|
| Chick-fil-A | 55 |
| Domino's Pizza | 17 |
| Pizza Hut | 5 |
| Mellow Mushroom | 2 |
 | Marco's Pizza | -27 |
Mellow Mushroom Customer Reviews
Out of the 7 Mellow Mushroom customer reviews 6 were positive and 1 was constructive. Mellow Mushroom customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Mellow Mushroom Customer Loyalty
76%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of Mellow Mushroom users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mellow Mushroom Customer Loyalty Score by Gender
Mellow Mushroom's Customer Loyalty score was rated 74 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Mellow Mushroom.
Male
74%
Yes
Female
74%
Yes
Mellow Mushroom Customer Loyalty Score by Ethnicity
Mellow Mushroom's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Mellow Mushroom.
79
out of 100
Caucasian
61
out of 100
African American/Black
Mellow Mushroom Customer Loyalty Score by Age
Mellow Mushroom's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Mellow Mushroom.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 70% | 18-25 | 70% |
26-30 91% | 26-30 | 91% |
46-50 85% | 46-50 | 85% |
51-55 49% | 51-55 | 49% |
56-60 70% | 56-60 | 70% |
61-65 46% | 61-65 | 46% |
66+ 100% | 66+ | 100% |
Mellow Mushroom Customer Loyalty Score by Usage
Mellow Mushroom's Customer Loyalty score was rated the highest by customers who have used Mellow Mushroom's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Mellow Mushroom Customer Loyalty Score by Industry
Mellow Mushroom's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Mellow Mushroom Customer Loyalty vs. Competitors
Compared to its competitors, Mellow Mushroom's Customer Loyalty score is rated right above Pizza Hut, and is preceded by Domino's Pizza.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Chick-fil-A | 87% |
| Marco's Pizza | 77% |
| Domino's Pizza | 76% |
| Mellow Mushroom | 76% |
| Pizza Hut | 74% |
Unlock Mellow Mushroom Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mellow Mushroom Customer Loyalty vs. Competitors data and gain insights into your customers today.
Mellow Mushroom Product Quality
3.4/5
Mellow Mushroom has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Mellow Mushroom's overall Product Quality score rated by its users and customers.
Mellow Mushroom Product Information
Mellow Mushroom’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Mellow Mushroom's product the highest. Reviewers from the Business and Consumer Services industry rated Mellow Mushroom the lowest at 2.5.
- Website
- http://mellowmushroom.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Food & Beverages
Quick Insights into Mellow Mushroom Product Quality
Mellow Mushroom's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers ages 56-60.
Sign Up to unlock insights into how customers have ranked Mellow Mushroom's Product Quality.
Ranked Mellow Mushroom Product Quality the Highest
Ranked Mellow Mushroom Product Quality the Lowest
Mellow Mushroom Product Quality Score by Gender
Female customers rated Mellow Mushroom's Product Quality score 0.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Mellow Mushroom.
Male
3.1/5
Female
3.2/5
Mellow Mushroom Product Quality Score by Ethnicity
Mellow Mushroom's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Mellow Mushroom.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
African American/Black 3.4 | African American/Black | 3.4 |
Mellow Mushroom Product Quality Score by Age
Mellow Mushroom's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Mellow Mushroom.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.6 | 26-30 | 3.6 |
46-50 3.5 | 46-50 | 3.5 |
51-55 2.9 | 51-55 | 2.9 |
56-60 1.5 | 56-60 | 1.5 |
61-65 2.3 | 61-65 | 2.3 |
66+ 3.5 | 66+ | 3.5 |
Mellow Mushroom Product Quality Score by Usage
Mellow Mushroom's Product Quality score was rated the highest by customers who have used Mellow Mushroom's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Mellow Mushroom Product Quality Score by Industry
Mellow Mushroom's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Business and Consumer Services industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Mellow Mushroom Product Quality vs. Competitors
Compared to its competitors, Mellow Mushroom's Product Quality score is rated right above Marco's Pizza, and is preceded by Pizza Hut.
| COMPANY | Product Quality Score | |
|---|---|---|
| Chick-fil-A | 4.3/5 |
| Domino's Pizza | 3.7/5 |
| Pizza Hut | 3.6/5 |
| Mellow Mushroom | 3.4/5 |
| Marco's Pizza | 2.8/5 |
Unlock Mellow Mushroom Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mellow Mushroom Product Quality vs. Competitors data and gain insights into your customers today.
Mellow Mushroom Pricing
Mellow Mushroom ROI & Value For Money
3.1/5
Mellow Mushroom has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Mellow Mushroom's overall ROI score rated by its users and customers.
Mellow Mushroom Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry. The users from the Hospitality industry think that they had the lowest ROI from Mellow Mushroom.
Quick Insights into Mellow Mushroom ROI
Mellow Mushroom's ROI score was rated highest by customers ages 18-25, and rated lowest by customers ages 56-60.
Sign Up to unlock insights into how customers have ranked Mellow Mushroom's ROI score.
Ranked Mellow Mushroom ROI the Highest
Ranked Mellow Mushroom ROI the Lowest
Mellow Mushroom ROI Score by Gender
Female customers rated Mellow Mushroom's ROI score 0.4 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Mellow Mushroom.
Male
2.6/5
Female
3/5
Mellow Mushroom ROI Score by Ethnicity
Mellow Mushroom's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Mellow Mushroom.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
African American/Black 3.2 | African American/Black | 3.2 |
Mellow Mushroom ROI Score by Age
Mellow Mushroom's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Mellow Mushroom.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.4 | 26-30 | 3.4 |
46-50 3 | 46-50 | 3 |
51-55 2.5 | 51-55 | 2.5 |
56-60 1.6 | 56-60 | 1.6 |
61-65 1.7 | 61-65 | 1.7 |
66+ 3.5 | 66+ | 3.5 |
Mellow Mushroom ROI Score by Usage
Mellow Mushroom's ROI score was rated the highest by customers who have used Mellow Mushroom's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Mellow Mushroom ROI Score by Industry
Mellow Mushroom's ROI score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Mellow Mushroom Pricing vs. Competitors
Compared to its competitors, Mellow Mushroom's ROI score is rated right above Marco's Pizza, and is preceded by Pizza Hut.
| COMPANY | Pricing Score | |
|---|---|---|
| Chick-fil-A | 4.1/5 |
| Domino's Pizza | 3.6/5 |
| Pizza Hut | 3.3/5 |
| Mellow Mushroom | 3.1/5 |
| Marco's Pizza | 2.7/5 |
Unlock Mellow Mushroom ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mellow Mushroom ROI vs. Competitors data and gain insights into your customers today.
Mellow Mushroom Customer Satisfaction (CSAT)
Mellow Mushroom Customer Satisfaction (CSAT) Score
58 / 100
Mellow Mushroom has an overall Customer Satisfaction score of 58 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
35%
Satisfied
23%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
7%
Very Dissatisfied
31%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Mellow Mushroom Customer Satisfaction
Mellow Mushroom's Customer Satisfaction score was rated highest by customers who have used Mellow Mushroom's products/services for 5 to 10 Years, and rated lowest by customers ages 56-60.
Sign Up to unlock insights into how customers have ranked Mellow Mushroom's Customer Satisfaction.
Ranked Mellow Mushroom Customer Satisfaction the Highest
Ranked Mellow Mushroom Customer Satisfaction the Lowest
Mellow Mushroom Customer Satisfaction Score by Gender
Male customers rated Mellow Mushroom's Customer Satisfaction score 2 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Mellow Mushroom.
54 / 100
MaleVery Satisfied | 31% | |
|---|---|---|
Satisfied | 23% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 8% | |
Very Dissatisfied | 31% |
52 / 100
FemaleVery Satisfied | 38% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 5% | |
Very Dissatisfied | 38% |
Mellow Mushroom Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Mellow Mushroom's Customer Satisfaction (CSAT) score was rated 52% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Mellow Mushroom.
52 / 100
Very Satisfied
35%
Satisfied
17%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
9%
Very Dissatisfied
35%
CSAT according to African American/Black
Mellow Mushroom's Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Mellow Mushroom.
67 / 100
Very Satisfied
50%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
Mellow Mushroom Customer Satisfaction Score by Age
Mellow Mushroom's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Mellow Mushroom.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 63% | |||||||||||||||
| 46-50 | 67% | |||||||||||||||
| 51-55 | 43% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 40% | |||||||||||||||
| 66+ | 67% |
Mellow Mushroom Customer Satisfaction Score by Usage
Mellow Mushroom's Customer Satisfaction score was rated the highest by customers who have used Mellow Mushroom's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Mellow Mushroom Customer Satisfaction Score by Industry
Mellow Mushroom's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Business and Consumer Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Mellow Mushroom Customer Satisfaction Score by Industry",
"text": "Mellow Mushroom's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Business and Consumer Services industry customers.",
"bars": [
{
"label": "Accounting",
"groupId": 495,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Mellow Mushroom's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 67
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Mellow Mushroom's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Legal",
"groupId": 529,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Mellow Mushroom's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 67
}
]
}Mellow Mushroom Customer Satisfaction vs. Competitors
Compared to its competitors, Mellow Mushroom's Customer Satisfaction score is rated right above Marco's Pizza, and is preceded by Pizza Hut.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Chick-fil-A | 81% |
| Domino's Pizza | 75% |
| Pizza Hut | 68% |
| Mellow Mushroom | 58% |
| Marco's Pizza | 46% |
Unlock Mellow Mushroom Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mellow Mushroom Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Mellow Mushroom Customer Service
3.3/5
Mellow Mushroom has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Mellow Mushroom's overall Customer Service score rated by its users and customers.
About Mellow Mushroom's Customer Service
Address
5375 Drake Drive, Atlanta, GA 30336
Website
http://mellowmushroom.com/
Phone Number
404-505-2801
Quick Insights into Mellow Mushroom Customer Service
Mellow Mushroom's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers ages 56-60.
Sign Up to unlock insights into how customers have ranked Mellow Mushroom's Customer Service score.
Ranked Mellow Mushroom Customer Service the Highest
Ranked Mellow Mushroom Customer Service the Lowest
Mellow Mushroom Customer Service Score by Gender
Female customers rated Mellow Mushroom's Customer Service score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Mellow Mushroom.
Male
3/5
Female
3.2/5
Mellow Mushroom Customer Service Score by Ethnicity
Mellow Mushroom's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Mellow Mushroom.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
African American/Black 3.1 | African American/Black | 3.1 |
Mellow Mushroom Customer Service Score by Age
Mellow Mushroom's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Mellow Mushroom.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 3.5 | 26-30 | 3.5 |
46-50 4 | 46-50 | 4 |
51-55 2.8 | 51-55 | 2.8 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.7 | 61-65 | 1.7 |
66+ 3.5 | 66+ | 3.5 |
Mellow Mushroom Customer Service Score by Usage
Mellow Mushroom's Customer Service score was rated the highest by customers who have used Mellow Mushroom's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Mellow Mushroom Customer Service Score by Industry
Mellow Mushroom's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Mellow Mushroom Customer Service vs. Competitors
Compared to its competitors, Mellow Mushroom's Customer Service score is rated right above Marco's Pizza, and is preceded by Pizza Hut.
| COMPANY | Customer Service Score | |
|---|---|---|
| Chick-fil-A | 4.3/5 |
| Domino's Pizza | 3.7/5 |
| Pizza Hut | 3.4/5 |
| Mellow Mushroom | 3.3/5 |
| Marco's Pizza | 2.5/5 |
Unlock Mellow Mushroom Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Mellow Mushroom Customer Service vs. Competitors data and gain insights into your customers today.
Mellow Mushroom as an Employer
2.6/5
Mellow Mushroom has a 2.6/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Mellow Mushroom scored a 2 for Net Promoter Score and a -29 for Employee Net Promoter Score. NPS gauges how likely a customer of Mellow Mushroom would recommend the brand to a friend. ENPS measures how likely Mellow Mushroom employees would recommend working at Mellow Mushroom to a friend.
Net Promoter Score
2
NPS Score
| 46% | Promoters |
|---|---|
| 10% | Passive |
| 44% | Detractors |
Employee Net Promoter Score
-29
eNPS Score
| 28% | Promoters |
|---|---|
| 15% | Passive |
| 57% | Detractors |
