100
NPS
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MGIC Investment Corporation
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About MGIC Investment Corporation's Brand
Among its major competitors, MGIC Investment Corporation is ranked in 1st place for NPS while Freddie Mac is 2nd, and First American is 3rd.Their current market cap is $4.36B
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
MGIC Investment Corporation Ranking
- #1 / 4 of its competitors
MGIC Investment Corporation NPS
MGIC Investment Corporation's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether MGIC Investment Corporation's customers would recommend using the product based on a scale of -100 to 100.
MGIC Investment Corporation Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
MGIC Investment Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 100 | Dec 2021 | 100 |
How Other Brands Compare
MGIC Investment Corporation is ranked first for NPS among its competitors. Freddie Mac and First American come in second and third, with WMIH Corp. coming in at #4. Among those competitors, it is the most valued company behind First American.
MGIC Investment Corporation |  Freddie Mac |  First American |  WMIH Corp. | |
| Global Ranking | #- | #379 | #- | #- |
| NPS | 100 | 24 | -5 | - |
| Valuation Updated every 24 hours for public companies | $4.36B | - | $6.30B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MGIC Investment Corporation NPS vs. Competitors
Compared to its competitors, MGIC Investment Corporation's NPS is rated right above Freddie Mac.
| COMPANY | NPS Score | |
|---|---|---|
| MGIC Investment Corporation | 100 |
| Freddie Mac | 24 |
| First American | -5 |
MGIC Investment Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of MGIC Investment Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MGIC Investment Corporation Customer Loyalty vs. Competitors
Compared to its competitors, MGIC Investment Corporation's Customer Loyalty score is rated right above Freddie Mac.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| MGIC Investment Corporation | 100% |
| Freddie Mac | 73% |
| First American | 70% |
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MGIC Investment Corporation Product Quality
5/5
MGIC Investment Corporation has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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MGIC Investment Corporation Product Information
MGIC Investment Corporation’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://mtg.mgic.com
MGIC Investment Corporation Product Quality vs. Competitors
Compared to its competitors, MGIC Investment Corporation's Product Quality score is rated right above Freddie Mac.
| COMPANY | Product Quality Score | |
|---|---|---|
| MGIC Investment Corporation | 5/5 |
| Freddie Mac | 3.5/5 |
| First American | 2.8/5 |
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MGIC Investment Corporation Pricing
MGIC Investment Corporation ROI & Value For Money
5/5
MGIC Investment Corporation has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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MGIC Investment Corporation Pricing vs. Competitors
Compared to its competitors, MGIC Investment Corporation's ROI score is rated right above Freddie Mac.
| COMPANY | Pricing Score | |
|---|---|---|
| MGIC Investment Corporation | 5/5 |
| Freddie Mac | 3.8/5 |
| First American | 3.1/5 |
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MGIC Investment Corporation Customer Satisfaction (CSAT)
MGIC Investment Corporation Customer Satisfaction (CSAT) Score
100 / 100
MGIC Investment Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
MGIC Investment Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, MGIC Investment Corporation's Customer Satisfaction score is rated right above Freddie Mac.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| MGIC Investment Corporation | 100% |
| Freddie Mac | 79% |
| First American | 47% |
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MGIC Investment Corporation Customer Service
5/5
MGIC Investment Corporation has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About MGIC Investment Corporation's Customer Service
Website
http://mtg.mgic.com
MGIC Investment Corporation Customer Service vs. Competitors
Compared to its competitors, MGIC Investment Corporation's Customer Service score is rated right above Freddie Mac.
| COMPANY | Customer Service Score | |
|---|---|---|
| MGIC Investment Corporation | 5/5 |
| Freddie Mac | 3.8/5 |
| First American | 2.9/5 |
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