100
NPS
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MobileWorks
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About MobileWorks' Brand
MobileWorks provides businesses with an accurate and socially responsible way to get work done Among its major competitors, MobileWorks is ranked in 1st place for NPS while reddit is 2nd, and Digg is 3rd.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
MobileWorks Ranking
- #1 / 4 of its competitors
MobileWorks NPS
MobileWorks's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether MobileWorks's customers would recommend using the product based on a scale of -100 to 100.
MobileWorks Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
MobileWorks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
How Other Brands Compare
MobileWorks is ranked first for NPS among its competitors. reddit and Digg come in second and third, with Zoom Information coming in at #4.
MobileWorks |  reddit |  Digg |  Zoom Information | |
| Global Ranking | #- | #370 | #- | #- |
| NPS | 100 | 6 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MobileWorks NPS vs. Competitors
Compared to its competitors, MobileWorks's NPS is rated right above reddit.
| COMPANY | NPS Score | |
|---|---|---|
| MobileWorks | 100 |
| 6 | |
MobileWorks Product Quality
5/5
MobileWorks has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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MobileWorks Product Information
MobileWorks’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.mobileworks.com/
- Company Size
- 11-50 Employees
MobileWorks Product Quality vs. Competitors
Compared to its competitors, MobileWorks's Product Quality score is rated right above reddit.
| COMPANY | Product Quality Score | |
|---|---|---|
| MobileWorks | 5/5 |
| 3.5/5 |
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VS
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MobileWorks Pricing
MobileWorks ROI & Value For Money
5/5
MobileWorks has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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MobileWorks Pricing vs. Competitors
Compared to its competitors, MobileWorks's ROI score is rated right above reddit.
| COMPANY | Pricing Score | |
|---|---|---|
| MobileWorks | 5/5 |
| 3.3/5 |
Unlock MobileWorks ROI vs. Competitors Data
VS
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MobileWorks Customer Satisfaction (CSAT)
MobileWorks Customer Satisfaction (CSAT) Score
100 / 100
MobileWorks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
MobileWorks Customer Satisfaction vs. Competitors
Compared to its competitors, MobileWorks's Customer Satisfaction score is rated right above reddit.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| MobileWorks | 100% |
| 58% |
Unlock MobileWorks Customer Satisfaction vs. Competitors Data
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MobileWorks Customer Service
5/5
MobileWorks has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About MobileWorks's Customer Service
Address
2140 Shattuck Avenue #1110, Berkeley, CA
Website
https://www.mobileworks.com/
MobileWorks Customer Service vs. Competitors
Compared to its competitors, MobileWorks's Customer Service score is rated right above reddit.
| COMPANY | Customer Service Score | |
|---|---|---|
| MobileWorks | 5/5 |
| 3.1/5 |
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Consumer vs. Employees
MobileWorks scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of MobileWorks would recommend the brand to a friend. ENPS measures how likely MobileWorks employees would recommend working at MobileWorks to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
