-100
NPS
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MTM
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About MTM's Brand
Among its major competitors, MTM is ranked in 2nd place for NPS while Audi is 1st.
Brand at a Glance
1.5/5
Product Quality
1.5/5
Pricing
MTM CMO
MTM Ranking
- #2 / 2 of its competitors
MTM NPS
MTM's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether MTM's customers would recommend using the product based on a scale of -100 to 100.
MTM Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
MTM NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2025 -100 | Dec 2025 | -100 |
How Other Brands Compare
MTM is ranked second for NPS among its competitors. Audi comes in first.
MTM |  Audi | |
| Global Ranking | #- | #37 |
| NPS | -100 | 34 |
| Valuation Updated every 24 hours for public companies | - | $1.38B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MTM Product Quality
1.5/5
MTM has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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MTM Product Information
MTM’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://mtm-inc.net
- Company Size
- 501-1,000 Employees
Industry
Healthcare
MTM Product Quality vs. Competitors
Compared to its competitors, MTM's Product Quality score is rated right below Audi.
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VS
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MTM Pricing
MTM ROI & Value For Money
1.5/5
MTM has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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MTM Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
MTM Customer Satisfaction vs. Competitors
Compared to its competitors, MTM's Customer Satisfaction score is rated right below Audi.
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VS
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MTM as an Employer
3.8/5
MTM has a 3.8/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
MTM scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of MTM would recommend the brand to a friend. ENPS measures how likely MTM employees would recommend working at MTM to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
