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NPS
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Network Capital Funding
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About Network Capital Funding's Brand
Network Capital provides financial products and services. Among its major competitors, Network Capital Funding is ranked in 2nd place for NPS while JPMorgan Chase & Co is 1st, and loanDepot is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Network Capital Funding Ranking
- #2 / 4 of its competitors
Network Capital Funding NPS
Network Capital Funding's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Network Capital Funding's customers would recommend using the product based on a scale of -100 to 100.
Network Capital Funding Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Network Capital Funding NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Nov 2022 0 | Nov 2022 | 0 |
How Other Brands Compare
Network Capital Funding is ranked second for NPS among its competitors. JPMorgan Chase & Co and loanDepot come in first and third, with Age Partnership coming in at #4.
Network Capital Funding |  JPMorgan Chase & Co |  loanDepot |  Age Partnership | |
| Global Ranking | #- | #72 | #- | #- |
| NPS | 0 | 31 | -64 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $451.20B | $243.63M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Network Capital Funding NPS vs. Competitors
Compared to its competitors, Network Capital Funding's NPS is rated right above loanDepot, and is preceded by JPMorgan Chase & Co.
| COMPANY | NPS Score | |
|---|---|---|
| JPMorgan Chase & Co | 31 |
| Network Capital Funding | 0 |
| loanDepot | -64 |
Network Capital Funding Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Network Capital Funding users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Network Capital Funding Customer Loyalty vs. Competitors
Compared to its competitors, Network Capital Funding's Customer Loyalty score is rated right above JPMorgan Chase & Co.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Network Capital Funding | 100% |
| JPMorgan Chase & Co | 83% |
| loanDepot | 60% |
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Network Capital Funding Product Quality
5/5
Network Capital Funding has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Network Capital Funding Product Information
Network Capital Funding’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Banking
FinTech
Network Capital Funding Product Quality vs. Competitors
Compared to its competitors, Network Capital Funding's Product Quality score is rated right above JPMorgan Chase & Co.
| COMPANY | Product Quality Score | |
|---|---|---|
| Network Capital Funding | 5/5 |
| JPMorgan Chase & Co | 4/5 |
| loanDepot | 1.8/5 |
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Network Capital Funding Pricing
Network Capital Funding ROI & Value For Money
5/5
Network Capital Funding has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Network Capital Funding Pricing vs. Competitors
Compared to its competitors, Network Capital Funding's ROI score is rated right above JPMorgan Chase & Co.
| COMPANY | Pricing Score | |
|---|---|---|
| Network Capital Funding | 5/5 |
| JPMorgan Chase & Co | 3.9/5 |
| loanDepot | 1.8/5 |
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Network Capital Funding Customer Satisfaction (CSAT)
Network Capital Funding Customer Satisfaction (CSAT) Score
100 / 100
Network Capital Funding has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Network Capital Funding Customer Satisfaction vs. Competitors
Compared to its competitors, Network Capital Funding's Customer Satisfaction score is rated right above JPMorgan Chase & Co.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Network Capital Funding | 100% |
| JPMorgan Chase & Co | 76% |
| loanDepot | 23% |
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Network Capital Funding Customer Service
5/5
Network Capital Funding has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Network Capital Funding's Customer Service
Address
Irvine, CA
Website
http://www.NetworkCapital.net
Network Capital Funding Customer Service vs. Competitors
Compared to its competitors, Network Capital Funding's Customer Service score is rated right above JPMorgan Chase & Co.
| COMPANY | Customer Service Score | |
|---|---|---|
| Network Capital Funding | 5/5 |
| JPMorgan Chase & Co | 4/5 |
| loanDepot | 1.6/5 |
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Sign Up for Brand Profile PRO to get the full Network Capital Funding Customer Service vs. Competitors data and gain insights into your customers today.
Network Capital Funding as an Employer
2.4/5
Network Capital Funding has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Network Capital Funding scored a 0 for Net Promoter Score and a -60 for Employee Net Promoter Score. NPS gauges how likely a customer of Network Capital Funding would recommend the brand to a friend. ENPS measures how likely Network Capital Funding employees would recommend working at Network Capital Funding to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-60
eNPS Score
| 20% | Promoters |
|---|---|
| 0% | Passive |
| 80% | Detractors |
