-100
NPS
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Onapsis Inc.
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About Onapsis Inc. Brand
Onapsis provides the most comprehensive solutions for securing SAP and Oracle enterprise applications Among its major competitors, Onapsis Inc. is ranked in 3rd place for NPS while ESNC is 1st, and Netsuite is 2nd.Their current valuation is $200.00M
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
4.5/5
Customer Service
Onapsis Inc. Ranking
- #3 / 3 of its competitors
Onapsis Inc. NPS
Onapsis Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Onapsis Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Onapsis Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Onapsis Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 -100 | Feb 2021 | -100 |
How Other Brands Compare
Onapsis Inc. is ranked third for NPS among its competitors. ESNC and Netsuite come in first and second. Among those competitors, it is the third most valued company.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Onapsis Inc. NPS vs. Competitors
Compared to its competitors, Onapsis Inc.'s NPS is rated right below Netsuite.
| COMPANY | NPS Score | |
|---|---|---|
 | ESNC | 100 |
 | Netsuite | 2 |
| Onapsis Inc. | -100 |
Onapsis Inc. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Onapsis Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Onapsis Inc. Customer Loyalty vs. Competitors
Compared to its competitors, Onapsis Inc.'s Customer Loyalty score is rated right above Netsuite, and is preceded by ESNC.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ESNC | 100% |
| Onapsis Inc. | 100% |
| Netsuite | 74% |
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Onapsis Inc. Product Quality
4/5
Onapsis Inc. has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Onapsis Inc. Product Information
Onapsis Inc.’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://onapsis.com
- Company Size
- 51-200 Employees
Industry
Tech
Enterprise
Government & Legal
Onapsis Inc. Product Quality vs. Competitors
Compared to its competitors, Onapsis Inc.'s Product Quality score is rated right above Netsuite, and is preceded by ESNC.
| COMPANY | Product Quality Score | |
|---|---|---|
| ESNC | 5/5 |
| Onapsis Inc. | 4/5 |
| Netsuite | 3.4/5 |
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Onapsis Inc. Pricing
Onapsis Inc. ROI & Value For Money
5/5
Onapsis Inc. has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Onapsis Inc. Pricing vs. Competitors
Compared to its competitors, Onapsis Inc.'s ROI score is rated right above Netsuite, and is preceded by ESNC.
| COMPANY | Pricing Score | |
|---|---|---|
| ESNC | 5/5 |
| Onapsis Inc. | 5/5 |
| Netsuite | 3.2/5 |
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Onapsis Inc. Customer Service
4.5/5
Onapsis Inc. has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Onapsis Inc.'s Customer Service
Address
101 Arch St, 17th floor, Boston, MA 02110
Website
http://onapsis.com
Onapsis Inc. Customer Service vs. Competitors
Compared to its competitors, Onapsis Inc.'s Customer Service score is rated right above ESNC.
| COMPANY | Customer Service Score | |
|---|---|---|
| Onapsis Inc. | 4.5/5 |
| ESNC | 4/5 |
| Netsuite | 3/5 |
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Onapsis Inc. as an Employer
4.1/5
Onapsis Inc. has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Onapsis Inc. scored a -100 for Net Promoter Score and a 55 for Employee Net Promoter Score. NPS gauges how likely a customer of Onapsis Inc. would recommend the brand to a friend. ENPS measures how likely Onapsis Inc. employees would recommend working at Onapsis Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
55
eNPS Score
| 64% | Promoters |
|---|---|
| 27% | Passive |
| 9% | Detractors |
