100
NPS
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OpenLegacy
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About OpenLegacy's Brand
OpenLegacy accelerates delivery of innovative digital services from legacy systems in days or weeks versus months with microservices-based APIs. Among its major competitors, OpenLegacy is ranked in 1st place for NPS while MuleSoft is 2nd.Their current valuation is $200.00M
Brand at a Glance
5/5
Product Quality
3.7/5
Customer Service
OpenLegacy Ranking
- #1 / 2 of its competitors
OpenLegacy NPS
OpenLegacy's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether OpenLegacy's customers would recommend using the product based on a scale of -100 to 100.
OpenLegacy Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
OpenLegacy NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
How Other Brands Compare
OpenLegacy is ranked first for NPS among its competitors. MuleSoft comes in second. Among those competitors, it is the most valued company.
OpenLegacy |  MuleSoft | |
| Global Ranking | #- | #574 |
| NPS | 100 | 32 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | $200.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OpenLegacy NPS vs. Competitors
Compared to its competitors, OpenLegacy's NPS is rated right above MuleSoft.
| COMPANY | NPS Score | |
|---|---|---|
| OpenLegacy | 100 |
| MuleSoft | 32 |
OpenLegacy Product Quality
5/5
OpenLegacy has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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OpenLegacy Product Information
OpenLegacy serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, and Mexico. OpenLegacy supports Web devices and offers products for small, medium, and large sized businesses.
OpenLegacy’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.openlegacy.com
- Company Size
- 11-50 Employees
Industry
Tech
Languages Supported
English
French
German
Spanish
Russian
Product Type
API Management Software
OpenLegacy Product Quality vs. Competitors
Compared to its competitors, OpenLegacy's Product Quality score is rated right above MuleSoft.
| COMPANY | Product Quality Score | |
|---|---|---|
| OpenLegacy | 5/5 |
| MuleSoft | 4/5 |
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OpenLegacy Customer Service
3.7/5
OpenLegacy has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About OpenLegacy's Customer Service
Address
12110 Sunset Hills Road, Suite 100, Reston, VA 20190
Website
http://www.openlegacy.com
Phone Number
+1 (609) 608-0556
OpenLegacy's Social Links
OpenLegacy Customer Service vs. Competitors
Compared to its competitors, OpenLegacy's Customer Service score is rated right below MuleSoft.
| COMPANY | Customer Service Score | |
|---|---|---|
| MuleSoft | 3.8/5 |
| OpenLegacy | 3.7/5 |
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Consumer vs. Employees
OpenLegacy scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of OpenLegacy would recommend the brand to a friend. ENPS measures how likely OpenLegacy employees would recommend working at OpenLegacy to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
