100
NPS
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Pcnaid Inc
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About Pcnaid Inc's Brand
Business Solutions Provider Among its major competitors, Pcnaid Inc is ranked in 1st place for NPS while TurboTax is 2nd, and McKinsey & Company is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Pcnaid Inc Ranking
- #1 / 4 of its competitors
Pcnaid Inc NPS
Pcnaid Inc's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Pcnaid Inc's customers would recommend using the product based on a scale of -100 to 100.
Pcnaid Inc Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Pcnaid Inc NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
How Other Brands Compare
Pcnaid Inc is ranked first for NPS among its competitors. TurboTax and McKinsey & Company come in second and third, with H&R Block coming in at #4.
Pcnaid Inc |  McKinsey & Company |  H&R Block |  TurboTax | |
| Global Ranking | #- | #400 | #- | #- |
| NPS | 100 | 20 | -19 | 38 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $244.24M | $4.04B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pcnaid Inc NPS vs. Competitors
Compared to its competitors, Pcnaid Inc's NPS is rated right above TurboTax.
| COMPANY | NPS Score | |
|---|---|---|
| Pcnaid Inc | 100 |
| TurboTax | 38 |
| McKinsey & Company | 20 |
| H&R Block | -19 |
Pcnaid Inc Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Pcnaid Inc users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Pcnaid Inc Customer Loyalty vs. Competitors
Compared to its competitors, Pcnaid Inc's Customer Loyalty score is rated right above TurboTax.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Pcnaid Inc | 100% |
| TurboTax | 86% |
| H&R Block | 75% |
| McKinsey & Company | 74% |
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Pcnaid Inc Product Quality
5/5
Pcnaid Inc has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Pcnaid Inc Product Information
Pcnaid Inc’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://Pcnaid.com
- Company Size
- 51-200 Employees
Industry
Business and Consumer Services
Pcnaid Inc Product Quality vs. Competitors
Compared to its competitors, Pcnaid Inc's Product Quality score is rated right above McKinsey & Company.
| COMPANY | Product Quality Score | |
|---|---|---|
| Pcnaid Inc | 5/5 |
| McKinsey & Company | 4/5 |
| TurboTax | 3.9/5 |
| H&R Block | 2.8/5 |
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Pcnaid Inc Pricing
Pcnaid Inc ROI & Value For Money
5/5
Pcnaid Inc has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Pcnaid Inc Pricing vs. Competitors
Compared to its competitors, Pcnaid Inc's ROI score is rated right above McKinsey & Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Pcnaid Inc | 5/5 |
| McKinsey & Company | 3.8/5 |
| TurboTax | 3.7/5 |
| H&R Block | 2.8/5 |
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Pcnaid Inc Customer Satisfaction (CSAT)
Pcnaid Inc Customer Satisfaction (CSAT) Score
100 / 100
Pcnaid Inc has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pcnaid Inc Customer Satisfaction vs. Competitors
Compared to its competitors, Pcnaid Inc's Customer Satisfaction score is rated right above McKinsey & Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Pcnaid Inc | 100% |
| McKinsey & Company | 78% |
| TurboTax | 75% |
| H&R Block | 42% |
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Pcnaid Inc Customer Service
5/5
Pcnaid Inc has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Pcnaid Inc's Customer Service
Address
752 N Main St #2194, Mansfield, TX 76063
Website
https://Pcnaid.com
Phone Number
(682) 292-8094
Pcnaid Inc's Social Links
Pcnaid Inc Customer Service vs. Competitors
Compared to its competitors, Pcnaid Inc's Customer Service score is rated right above McKinsey & Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Pcnaid Inc | 5/5 |
| McKinsey & Company | 3.9/5 |
| TurboTax | 3.7/5 |
| H&R Block | 2.7/5 |
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Pcnaid Inc as an Employer
4.7/5
Pcnaid Inc has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Pcnaid Inc scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Pcnaid Inc would recommend the brand to a friend. ENPS measures how likely Pcnaid Inc employees would recommend working at Pcnaid Inc to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
