0
NPS
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Pivot3
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About Pivot3 Brand
Pivot3 is the world’s leading provider of dynamic hyperconverged solutions. Among its major competitors, Pivot3 is ranked in 2nd place for NPS while Nutanix is 1st, and Apptix is 3rd.Their current valuation is $715.00M
Pivot3 CMO
Pivot3 Ranking
- #2 / 4 of its competitors
Pivot3 NPS
Pivot3's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Pivot3's customers would recommend using the product based on a scale of -100 to 100.
Pivot3 Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Pivot3 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 -100 | Apr 2023 | -100 |
Jan 2025 0 | Jan 2025 | 0 |
How Other Brands Compare
Pivot3 is ranked second for NPS among its competitors. Nutanix and Infinio come in first and third, with Intransa coming in at #4. Among those competitors, it is the second most valued company behind Nutanix.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pivot3 NPS vs. Competitors
Compared to its competitors, Pivot3's NPS is rated right above Groupware Technology, and is preceded by Nutanix.
| COMPANY | NPS Score | |
|---|---|---|
 | Nutanix | 42 |
| Pivot3 | 0 |
 | Groupware Technology | N/A |
 | Infinio | N/A |
 | Virtuozzo | N/A |
Consumer vs. Employees
Pivot3 scored a 0 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Pivot3 would recommend the brand to a friend. ENPS measures how likely Pivot3 employees would recommend working at Pivot3 to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
