-20
NPS
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Power Integrations
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About Power Integrations' Brand
Power Integrations designs, develops, markets, and manufactures high-voltage, analog integrated circuits. Among its major competitors, Power Integrations is ranked in 3rd place for NPS while Lattice Semiconductor is 1st, and Infineon Technologies is 2nd.Their current market cap is $5.27B
Brand at a Glance
100%
Customer Loyalty
3.5/5
Product Quality
3.7/5
Pricing
4.7/5
Customer Service
Power Integrations Ranking
- #3 / 4 of its competitors
Power Integrations NPS
Power Integrations's Net Promoter Score (NPS) is a -20 with 40% Promoters, 0% Passives, and 60% Detractors. Net Promoter Score tracks whether Power Integrations's customers would recommend using the product based on a scale of -100 to 100.
Power Integrations Overall NPS
| 40% | Promoters |
|---|---|
| 0% | Passives |
| 60% | Detractors |
Power Integrations NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
Jan 2023 0 | Jan 2023 | 0 |
May 2024 -33 | May 2024 | -33 |
Oct 2024 0 | Oct 2024 | 0 |
Mar 2025 -20 | Mar 2025 | -20 |
How Other Brands Compare
Power Integrations is ranked third for NPS among its competitors. Lattice Semiconductor and Infineon Technologies come in first and second, with Synaptics coming in at #4. Among those competitors, it is the third most valued company behind Infineon Technologies.
Power Integrations |  Infineon Technologies |  Lattice Semiconductor |  Synaptics | |
| Global Ranking | #- | #704 | #- | #- |
| NPS | -20 | 39 | 100 | -33 |
| Valuation Updated every 24 hours for public companies | $5.27B | $56.59B | $11.09B | $4.83B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Power Integrations NPS vs. Competitors
Compared to its competitors, Power Integrations's NPS is rated right above Synaptics, and is preceded by Infineon Technologies.
| COMPANY | NPS Score | |
|---|---|---|
| Lattice Semiconductor | 100 |
| Infineon Technologies | 39 |
| Power Integrations | -20 |
| Synaptics | -33 |
Power Integrations Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Power Integrations users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Power Integrations Customer Loyalty vs. Competitors
Compared to its competitors, Power Integrations's Customer Loyalty score is rated right above Infineon Technologies, and is preceded by Lattice Semiconductor.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Lattice Semiconductor | 100% |
| Power Integrations | 100% |
| Infineon Technologies | 77% |
| Synaptics | 68% |
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Power Integrations Product Quality
3.5/5
Power Integrations has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Power Integrations Product Information
Power Integrations’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://www.powerint.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Business Services
Enterprise
Hardware and Devices
SaaS
Power Integrations Product Quality vs. Competitors
Compared to its competitors, Power Integrations's Product Quality score is rated right above Synaptics, and is preceded by Infineon Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| Lattice Semiconductor | 5/5 |
| Infineon Technologies | 4/5 |
| Power Integrations | 3.5/5 |
| Synaptics | 3.5/5 |
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Power Integrations Pricing
Power Integrations ROI & Value For Money
3.7/5
Power Integrations has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Power Integrations Pricing vs. Competitors
Compared to its competitors, Power Integrations's ROI score is rated right above Synaptics, and is preceded by Infineon Technologies.
| COMPANY | Pricing Score | |
|---|---|---|
| Lattice Semiconductor | 5/5 |
| Infineon Technologies | 4/5 |
| Power Integrations | 3.7/5 |
| Synaptics | 3.4/5 |
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Power Integrations Customer Satisfaction (CSAT)
Power Integrations Customer Satisfaction (CSAT) Score
67 / 100
Power Integrations has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Power Integrations Customer Satisfaction vs. Competitors
Compared to its competitors, Power Integrations's Customer Satisfaction score is rated right above Synaptics, and is preceded by Infineon Technologies.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Lattice Semiconductor | 100% |
| Infineon Technologies | 81% |
| Power Integrations | 67% |
| Synaptics | 67% |
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Power Integrations Customer Service
4.7/5
Power Integrations has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About Power Integrations's Customer Service
Address
5245 Hellyer Avenue, San Jose, CA
Website
http://www.powerint.com
Power Integrations Customer Service vs. Competitors
Compared to its competitors, Power Integrations's Customer Service score is rated right above Infineon Technologies, and is preceded by Lattice Semiconductor.
| COMPANY | Customer Service Score | |
|---|---|---|
| Lattice Semiconductor | 5/5 |
| Power Integrations | 4.7/5 |
| Infineon Technologies | 4.2/5 |
| Synaptics | 3.1/5 |
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Power Integrations as an Employer
3.2/5
Power Integrations has a 3.2/5 stars for its overall company culture rated by their employees
bottom
40%
CEO of Power Integrations
In the Bottom 40% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Power Integrations scored a -20 for Net Promoter Score and a -15 for Employee Net Promoter Score. NPS gauges how likely a customer of Power Integrations would recommend the brand to a friend. ENPS measures how likely Power Integrations employees would recommend working at Power Integrations to a friend.
Net Promoter Score
-20
NPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
-15
eNPS Score
| 28% | Promoters |
|---|---|
| 29% | Passive |
| 43% | Detractors |
