-100
NPS
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Prometheon Pharma
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About Prometheon Pharma's Brand
NoPricks: Needle-free insulin patches, new hair growth product, potential vaccine patches. Among its major competitors, Prometheon Pharma is ranked in 2nd place for NPS while Novo Nordisk is 1st.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Prometheon Pharma Ranking
- #2 / 2 of its competitors
Prometheon Pharma NPS
Prometheon Pharma's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Prometheon Pharma's customers would recommend using the product based on a scale of -100 to 100.
Prometheon Pharma Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Prometheon Pharma NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 -100 | Sep 2022 | -100 |
How Other Brands Compare
Prometheon Pharma is ranked second for NPS among its competitors. Novo Nordisk comes in first.
Prometheon Pharma |  Novo Nordisk | |
| Global Ranking | #- | #909 |
| NPS | -100 | 38 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $122.20B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Prometheon Pharma NPS vs. Competitors
Compared to its competitors, Prometheon Pharma's NPS is rated right below Novo Nordisk.
| COMPANY | NPS Score | |
|---|---|---|
| Novo Nordisk | 38 |
| Prometheon Pharma | -100 |
Prometheon Pharma Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Prometheon Pharma users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Prometheon Pharma Customer Loyalty vs. Competitors
Compared to its competitors, Prometheon Pharma's Customer Loyalty score is rated right above Novo Nordisk.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Prometheon Pharma | 100% |
| Novo Nordisk | 84% |
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Prometheon Pharma Product Quality
5/5
Prometheon Pharma has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Prometheon Pharma Product Information
Prometheon Pharma’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://prometheonpharma.com
- Company Size
- 1-10 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
Productivity
Prometheon Pharma Product Quality vs. Competitors
Compared to its competitors, Prometheon Pharma's Product Quality score is rated right above Novo Nordisk.
| COMPANY | Product Quality Score | |
|---|---|---|
| Prometheon Pharma | 5/5 |
| Novo Nordisk | 4/5 |
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Prometheon Pharma Pricing
Prometheon Pharma ROI & Value For Money
5/5
Prometheon Pharma has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Prometheon Pharma Pricing vs. Competitors
Compared to its competitors, Prometheon Pharma's ROI score is rated right above Novo Nordisk.
| COMPANY | Pricing Score | |
|---|---|---|
| Prometheon Pharma | 5/5 |
| Novo Nordisk | 3.8/5 |
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Prometheon Pharma Customer Satisfaction (CSAT)
Prometheon Pharma Customer Satisfaction (CSAT) Score
100 / 100
Prometheon Pharma has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Prometheon Pharma Customer Satisfaction vs. Competitors
Compared to its competitors, Prometheon Pharma's Customer Satisfaction score is rated right above Novo Nordisk.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Prometheon Pharma | 100% |
| Novo Nordisk | 76% |
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Prometheon Pharma Customer Service
5/5
Prometheon Pharma has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Prometheon Pharma's Customer Service
Address
12085 Research Drive,, Room 148, PP08, Alachua, FL
Website
http://prometheonpharma.com
Phone Number
386-418-0320
Prometheon Pharma Customer Service vs. Competitors
Compared to its competitors, Prometheon Pharma's Customer Service score is rated right above Novo Nordisk.
| COMPANY | Customer Service Score | |
|---|---|---|
| Prometheon Pharma | 5/5 |
| Novo Nordisk | 3.9/5 |
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