0
NPS
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Quinnox
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About Quinnox's Brand
Among its major competitors, Quinnox is ranked in 2nd place for NPS while Accenture is 1st.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Quinnox Ranking
- #2 / 2 of its competitors
Quinnox NPS
Quinnox's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Quinnox's customers would recommend using the product based on a scale of -100 to 100.
Quinnox Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Quinnox NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
Jul 2023 0 | Jul 2023 | 0 |
How Other Brands Compare
Quinnox is ranked second for NPS among its competitors. Accenture comes in first.
Quinnox |  Accenture | |
| Global Ranking | #- | #124 |
| NPS | 0 | 20 |
| Valuation Updated every 24 hours for public companies | - | $168.12B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Quinnox Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Quinnox users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Quinnox Customer Loyalty vs. Competitors
Compared to its competitors, Quinnox's Customer Loyalty score is rated right below Accenture.
Unlock Quinnox Customer Loyalty vs. Competitors Data
VS
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Quinnox Product Quality
5/5
Quinnox has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Quinnox Product Information
Quinnox’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.quinnox.com
- Company Size
- 11-50 Employees
Industry
Tech
Enterprise
SaaS
Quinnox Product Quality vs. Competitors
Compared to its competitors, Quinnox's Product Quality score is rated right above Accenture.
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VS
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Quinnox Pricing
Quinnox ROI & Value For Money
3.5/5
Quinnox has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Quinnox Pricing vs. Competitors
Compared to its competitors, Quinnox's ROI score is rated right below Accenture.
Unlock Quinnox ROI vs. Competitors Data
VS
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Quinnox Customer Satisfaction (CSAT)
Quinnox Customer Satisfaction (CSAT) Score
100 / 100
Quinnox has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quinnox Customer Satisfaction vs. Competitors
Compared to its competitors, Quinnox's Customer Satisfaction score is rated right above Accenture.
Unlock Quinnox Customer Satisfaction vs. Competitors Data
VS
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Quinnox Customer Service
3.5/5
Quinnox has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Quinnox's Customer Service
Address
Chicago, IL
Website
http://www.quinnox.com
Quinnox Customer Service vs. Competitors
Compared to its competitors, Quinnox's Customer Service score is rated right below Accenture.
Unlock Quinnox Customer Service vs. Competitors Data
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Consumer vs. Employees
Quinnox scored a 0 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Quinnox would recommend the brand to a friend. ENPS measures how likely Quinnox employees would recommend working at Quinnox to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
