Qwikwire NPS & Customer Reviews | Comparably
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About Qwikwire's Brand

Qwikwire enables large enterprises to bill customers who are out of state or those who are temporarily working abroad (expats). Among its major competitors, Qwikwire is ranked in 1st place for NPS while American Express is 2nd, and Cass Information Systems is 3rd.

Brand at a Glance

100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service

Qwikwire Ranking

Qwikwire NPS

Qwikwire's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Qwikwire's customers would recommend using the product based on a scale of -100 to 100.

Qwikwire Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Qwikwire Overall NPS

Qwikwire NPS Trend

-100
-50
0
50
100
Dec 2020
100
Dec 2020100

How Other Brands Compare

Qwikwire is ranked first for NPS among its competitors. American Express and Cass Information Systems come in second and third, with Collector Ventures coming in at #4.

Qwikwire's Logo
Qwikwire
American Express' Logo
American Express
Cass Information Systems' Logo
Cass Information Systems
Collector Ventures' Logo
Collector Ventures
Global Ranking#-#62#-#-
NPS10018-25-
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies-$127.20B$666.85M-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Qwikwire NPS vs. Competitors

Compared to its competitors, Qwikwire's NPS is rated right above American Express.

Qwikwire Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Qwikwire users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Qwikwire Customer Loyalty

Qwikwire Customer Loyalty vs. Competitors

Compared to its competitors, Qwikwire's Customer Loyalty score is rated right above American Express.

COMPANYCustomer Loyalty Score
Qwikwire100%
American Express85%
Cass Information Systems68%

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American Express' Logo
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Qwikwire Product Quality

4/5

Qwikwire has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Qwikwire Product Information

Qwikwire’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
https://www.qwikwire.com/
Company Size
11-50 Employees

Industry

Tech
Ecommerce and Marketplaces
FinTech
Real Estate

Qwikwire Product Quality vs. Competitors

Compared to its competitors, Qwikwire's Product Quality score is rated right above American Express.

COMPANYProduct Quality Score
Qwikwire4/5
American Express3.5/5
Cass Information Systems3/5

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Qwikwire Pricing

Qwikwire ROI & Value For Money

4.5/5

Qwikwire has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

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Qwikwire Pricing vs. Competitors

Compared to its competitors, Qwikwire's ROI score is rated right above American Express.

COMPANYPricing Score
Qwikwire4.5/5
American Express3.3/5
Cass Information Systems3.2/5

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Qwikwire Customer Service

4.5/5

Qwikwire has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.

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About Qwikwire's Customer Service

Address

Wilmington, DE


Website

https://www.qwikwire.com/


Phone Number

1 (415) 857-3555

Qwikwire Customer Service vs. Competitors

Compared to its competitors, Qwikwire's Customer Service score is rated right above American Express.

COMPANYCustomer Service Score
Qwikwire4.5/5
American Express3.4/5
Cass Information Systems3.3/5

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Qwikwire as an Employer

2.5/5

Qwikwire has a 2.5/5 stars for its overall company culture rated by their employees

  Qwikwire CEO
top
40%
CEO of Qwikwire

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Qwikwire scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Qwikwire would recommend the brand to a friend. ENPS measures how likely Qwikwire employees would recommend working at Qwikwire to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

0
eNPS Score
50%Promoters
0%Passive
50%Detractors

Global Ranking Snapshot

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1
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W. Craig Jelinek
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2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail