

Qwikwire enables large enterprises to bill customers who are out of state or those who are temporarily working abroad (expats). Among its major competitors, Qwikwire is ranked in 1st place for NPS while American Express is 2nd, and Cass Information Systems is 3rd.
Qwikwire's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Qwikwire's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Dec 2020 100 | Dec 2020 | 100 |
Qwikwire is ranked first for NPS among its competitors. American Express and Cass Information Systems come in second and third, with Collector Ventures coming in at #4.
![]() Qwikwire | ![]() American Express | ![]() Cass Information Systems | ![]() Collector Ventures | |
| Global Ranking | #- | #62 | #- | #- |
| NPS | 100 | 18 | -25 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $127.20B | $666.85M | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Qwikwire's NPS is rated right above American Express.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Qwikwire | 100 |
![]() | American Express | 18 |
![]() | Cass Information Systems | -25 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Qwikwire users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Compared to its competitors, Qwikwire's Customer Loyalty score is rated right above American Express.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Qwikwire | 100% |
![]() | American Express | 85% |
![]() | Cass Information Systems | 68% |
Qwikwire has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Qwikwire's overall Product Quality score rated by its users and customers.
Qwikwire’s product quality score is a 4 out of 5 as rated by its users and customers.
Compared to its competitors, Qwikwire's Product Quality score is rated right above American Express.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Qwikwire | 4/5 |
![]() | American Express | 3.5/5 |
![]() | Cass Information Systems | 3/5 |
Qwikwire has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Qwikwire's overall ROI score rated by its users and customers.
Compared to its competitors, Qwikwire's ROI score is rated right above American Express.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Qwikwire | 4.5/5 |
![]() | American Express | 3.3/5 |
![]() | Cass Information Systems | 3.2/5 |
Qwikwire has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Qwikwire's overall Customer Service score rated by its users and customers.
Wilmington, DE
https://www.qwikwire.com/
1 (415) 857-3555
Compared to its competitors, Qwikwire's Customer Service score is rated right above American Express.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Qwikwire | 4.5/5 |
![]() | American Express | 3.4/5 |
![]() | Cass Information Systems | 3.3/5 |
Qwikwire has a 2.5/5 stars for its overall company culture rated by their employees

Qwikwire scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Qwikwire would recommend the brand to a friend. ENPS measures how likely Qwikwire employees would recommend working at Qwikwire to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |