

Among its major competitors, RAPID RESPONSE MONITORING SERVICES, INC. is ranked in 2nd place for NPS while BBC is 1st.
RAPID RESPONSE MONITORING SERVICES, INC.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether RAPID RESPONSE MONITORING SERVICES, INC.'s customers would recommend using the product based on a scale of -100 to 100.
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
| Summary | Date | Score |
|---|---|---|
Sep 2023 -100 | Sep 2023 | -100 |
RAPID RESPONSE MONITORING SERVICES, INC. is ranked second for NPS among its competitors. BBC comes in first.
![]() RAPID RESPONSE MONITORING SERVICES, INC. | ![]() BBC | |
| Global Ranking | #- | #973 |
| NPS | -100 | 46 |
| Valuation Updated every 24 hours for public companies | - | $48.47M |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, RAPID RESPONSE MONITORING SERVICES, INC.'s NPS is rated right below BBC.
| COMPANY | NPS Score | |
|---|---|---|
![]() | BBC | 46 |
![]() | RAPID RESPONSE MONITORING SERVICES, INC. | -100 |
RAPID RESPONSE MONITORING SERVICES, INC. scored a -100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of RAPID RESPONSE MONITORING SERVICES, INC. would recommend the brand to a friend. ENPS measures how likely RAPID RESPONSE MONITORING SERVICES, INC. employees would recommend working at RAPID RESPONSE MONITORING SERVICES, INC. to a friend.
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |