-20
NPS
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Regalix
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About Regalix's Brand
We help companies realize digital. Omni-channel. Digital content. Customer experience. Product incubations. Among its major competitors, Regalix is ranked in 3rd place for NPS while Netsuite is 1st, and Bridgevine is 2nd.
Brand at a Glance
60%
Customer Loyalty
2.8/5
Product Quality
2.5/5
Pricing
2.4/5
Customer Service
Regalix Ranking
- #3 / 4 of its competitors
Regalix NPS
Regalix's Net Promoter Score (NPS) is a -20 with 40% Promoters, 0% Passives, and 60% Detractors. Net Promoter Score tracks whether Regalix's customers would recommend using the product based on a scale of -100 to 100.
Regalix Overall NPS
| 40% | Promoters |
|---|---|
| 0% | Passives |
| 60% | Detractors |
Regalix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -100 | Nov 2022 | -100 |
Dec 2022 0 | Dec 2022 | 0 |
Jan 2023 -33 | Jan 2023 | -33 |
Jul 2023 -50 | Jul 2023 | -50 |
Nov 2023 -20 | Nov 2023 | -20 |
How Other Brands Compare
Regalix is ranked third for NPS among its competitors. Netsuite and Bridgevine come in first and second, with HCL coming in at #4.
Regalix |  Netsuite |  Bridgevine |  HCL | |
| Global Ranking | #- | #494 | #- | #- |
| NPS | -20 | 2 | 0 | - |
| Valuation Updated every 24 hours for public companies | - | - | $60.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Regalix NPS by Usage
Regalix's NPS was rated -34 points by customers who have used Regalix's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
Regalix NPS vs. Competitors
Compared to its competitors, Regalix's NPS is rated right below Position2.
| COMPANY | NPS Score | |
|---|---|---|
| Netsuite | 2 |
| Bridgevine | 0 |
 | Leapfrog Online | N/A |
 | Position2 | N/A |
| Regalix | -20 |
Regalix Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of Regalix users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Regalix Customer Loyalty Score by Usage
Regalix's Customer Loyalty score was rated 40% by customers who have used Regalix's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Regalix Customer Loyalty vs. Competitors
Compared to its competitors, Regalix's Customer Loyalty score is rated right above Leapfrog Online, and is preceded by Bridgevine.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Netsuite | 74% |
| Bridgevine | 68% |
| Regalix | 60% |
| Leapfrog Online | N/A |
| Position2 | N/A |
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Regalix Product Quality
2.8/5
Regalix has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
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Regalix Product Information
Regalix’s product quality score is a 2.8 out of 5 as rated by its users and customers.
- Website
- https://www.regalix.com
- Company Size
- 201-500 Employees
Industry
Tech
AdTech
Analytics
Content
Media
Mobile App
Productivity
SaaS
Social
Sports & Entertainment
Quick Insights into Regalix Product Quality
Regalix's Product Quality score was rated highest by customers who have used Regalix's products/services for Less than 1 Year.
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Ranked Regalix Product Quality the Highest
Regalix Product Quality Score by Usage
Regalix's Product Quality score was rated 2 stars by customers who have used Regalix's products/services for Less than 1 Year.
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Regalix Product Quality vs. Competitors
Compared to its competitors, Regalix's Product Quality score is rated right above Leapfrog Online, and is preceded by Bridgevine.
| COMPANY | Product Quality Score | |
|---|---|---|
| Netsuite | 3.4/5 |
| Bridgevine | 3.2/5 |
| Regalix | 2.8/5 |
| Leapfrog Online | N/A |
| Position2 | N/A |
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Regalix Pricing
Regalix ROI & Value For Money
2.5/5
Regalix has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Quick Insights into Regalix ROI
Regalix's ROI score was rated highest by customers who have used Regalix's products/services for Less than 1 Year.
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Ranked Regalix ROI the Highest
Regalix ROI Score by Usage
Regalix's ROI score was rated 2.1 stars by customers who have used Regalix's products/services for Less than 1 Year.
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Regalix Pricing vs. Competitors
Compared to its competitors, Regalix's ROI score is rated right above Leapfrog Online, and is preceded by Netsuite.
| COMPANY | Pricing Score | |
|---|---|---|
| Bridgevine | 3.4/5 |
| Netsuite | 3.2/5 |
| Regalix | 2.5/5 |
| Leapfrog Online | N/A |
| Position2 | N/A |
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Regalix Customer Satisfaction (CSAT)
Regalix Customer Satisfaction (CSAT) Score
50 / 100
Regalix has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Regalix Customer Satisfaction
Regalix's Customer Satisfaction score was rated highest by customers who have used Regalix's products/services for Less than 1 Year.
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Ranked Regalix Customer Satisfaction the Highest
Regalix Customer Satisfaction Score by Usage
Regalix's Customer Satisfaction score was rated 34 points by customers who have used Regalix's products/services for Less than 1 Year.
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Regalix Customer Satisfaction vs. Competitors
Compared to its competitors, Regalix's Customer Satisfaction score is rated right above Bridgevine, and is preceded by Netsuite.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Netsuite | 60% |
| Regalix | 50% |
| Bridgevine | 0% |
| Leapfrog Online | 0% |
| Position2 | 0% |
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Regalix Customer Service
2.4/5
Regalix has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
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About Regalix's Customer Service
Address
Palo Alto, CA
Website
https://www.regalix.com
Phone Number
(650)331-1167
Quick Insights into Regalix Customer Service
Regalix's Customer Service score was rated highest by customers who have used Regalix's products/services for Less than 1 Year.
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Ranked Regalix Customer Service the Highest
Regalix Customer Service Score by Usage
Regalix's Customer Service score was rated 1.8 stars by customers who have used Regalix's products/services for Less than 1 Year.
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Regalix Customer Service vs. Competitors
Compared to its competitors, Regalix's Customer Service score is rated right above Leapfrog Online, and is preceded by Netsuite.
| COMPANY | Customer Service Score | |
|---|---|---|
| Bridgevine | 3.4/5 |
| Netsuite | 3/5 |
| Regalix | 2.4/5 |
| Leapfrog Online | N/A |
| Position2 | N/A |
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Regalix as an Employer
4.5/5
Regalix has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Regalix scored a -20 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Regalix would recommend the brand to a friend. ENPS measures how likely Regalix employees would recommend working at Regalix to a friend.
Net Promoter Score
-20
NPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 81% | Promoters |
|---|---|
| 5% | Passive |
| 14% | Detractors |
