75
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Renderforest
Marketing or Exec? Claim Your Free Account
About Renderforest's Brand
Renderforest is an online video and animation maker for creating intro videos, explainer animations, music visualizations and a lot more in minutes. Among its major competitors, Renderforest is ranked in 1st place for NPS while Adobe is 2nd, and Remix Media is 3rd.
Brand at a Glance
100%
Customer Loyalty
4.6/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
Renderforest Ranking
- #1 / 4 of its competitors
Renderforest NPS
Renderforest's Net Promoter Score (NPS) is a 75 with 82% Promoters, 11% Passives, and 7% Detractors. Net Promoter Score tracks whether Renderforest's customers would recommend using the product based on a scale of -100 to 100.
Renderforest Overall NPS
| 82% | Promoters |
|---|---|
| 11% | Passives |
| 7% | Detractors |
Renderforest NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 76 | Aug 2020 | 76 |
Jan 2023 75 | Jan 2023 | 75 |
How Other Brands Compare
Renderforest is ranked first for NPS among its competitors. Adobe and Remix Media come in second and third, with Blend Systems coming in at #4.
Renderforest |  Adobe |  Remix Media |  Blend Systems | |
| Global Ranking | #- | #66 | #- | #- |
| NPS | 75 | 24 | - | - |
| Valuation Updated every 24 hours for public companies | - | $228.04B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Renderforest NPS by Usage
Renderforest's NPS was rated the highest by customers who have used Renderforest's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 83 | Less than 1 Year | 83 |
1 to 2 Years 86 | 1 to 2 Years | 86 |
2 to 5 Years 79 | 2 to 5 Years | 79 |
Renderforest NPS vs. Competitors
Compared to its competitors, Renderforest's NPS is rated right above Adobe.
| COMPANY | NPS Score | |
|---|---|---|
| Renderforest | 75 |
| Adobe | 24 |
 | MixBit | N/A |
Renderforest Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Renderforest users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Renderforest Customer Loyalty vs. Competitors
Compared to its competitors, Renderforest's Customer Loyalty score is rated right above Adobe.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Renderforest | 100% |
| Adobe | 75% |
| MixBit | N/A |
Unlock Renderforest Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Renderforest Customer Loyalty vs. Competitors data and gain insights into your customers today.
Renderforest Product Quality
4.6/5
Renderforest has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Renderforest's overall Product Quality score rated by its users and customers.
Renderforest Product Information
Renderforest serves markets in the United States. Renderforest supports Web devices and offers products for small and medium sized businesses.
Renderforest’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- http://www.renderforest.com
- Company Size
- 11-50 Employees
Industry
Tech
Content
Media
Small Business Services
Sports & Entertainment
Languages Supported
English
Arabic
French
German
Portuguese
Spanish
Turkish
Russian
Product Type
Online Video Platform Software
Video Making Software
Presentation Software
Video Editing Software
Renderforest Product Quality vs. Competitors
Compared to its competitors, Renderforest's Product Quality score is rated right above Adobe.
| COMPANY | Product Quality Score | |
|---|---|---|
| Renderforest | 4.6/5 |
| Adobe | 3.9/5 |
| MixBit | N/A |
Unlock Renderforest Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Renderforest Product Quality vs. Competitors data and gain insights into your customers today.
Renderforest Pricing
Renderforest ROI & Value For Money
4.4/5
Renderforest has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Renderforest's overall ROI score rated by its users and customers.
Renderforest Pricing Plans
Renderforest has a pricing structure that accommodates small and medium businesses. Starting from $9.99, Renderforest uses a subscription model and offers the following: Amateur: $14/month-billed annually for HD720 quality videos, Pro: $29/month-billed annually for HD720 quality videos, and Popular: $39/month-billed annually for HD1080 quality videos.
Who Uses Renderforest?
Small Businesses
Medium Businesses
Renderforest Pricing vs. Competitors
Compared to its competitors, Renderforest's ROI score is rated right above Adobe.
| COMPANY | Pricing Score | |
|---|---|---|
| Renderforest | 4.4/5 |
| Adobe | 3.6/5 |
| MixBit | N/A |
Unlock Renderforest ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Renderforest ROI vs. Competitors data and gain insights into your customers today.
Renderforest Customer Satisfaction (CSAT)
Renderforest Customer Satisfaction (CSAT) Score
100 / 100
Renderforest has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Renderforest Customer Satisfaction vs. Competitors
Compared to its competitors, Renderforest's Customer Satisfaction score is rated right above Adobe.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Renderforest | 100% |
| Adobe | 57% |
| MixBit | 0% |
Unlock Renderforest Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Renderforest Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Renderforest Customer Service
5/5
Renderforest has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Renderforest's overall Customer Service score rated by its users and customers.
About Renderforest's Customer Service
Address
Armenia
Website
http://www.renderforest.com
Phone Number
+374 11 224 000
Renderforest's Social Links
Renderforest Customer Service vs. Competitors
Compared to its competitors, Renderforest's Customer Service score is rated right above Adobe.
| COMPANY | Customer Service Score | |
|---|---|---|
| Renderforest | 5/5 |
| Adobe | 3.6/5 |
| MixBit | N/A |
Unlock Renderforest Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Renderforest Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Renderforest scored a 75 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Renderforest would recommend the brand to a friend. ENPS measures how likely Renderforest employees would recommend working at Renderforest to a friend.
Net Promoter Score
75
NPS Score
| 82% | Promoters |
|---|---|
| 11% | Passive |
| 7% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
